Before I have to sign an NDA: providing tech support for billionaires sucks exactly as much as you would imagine.
We don't work directly with many billionaires but the ones that we do are uniformly whiny pissbabies who throw tantrums about totally normal tech stuff and try wheedle their way into free services by threatening to fire us if we don't give them free shit.
The problem is that every whiny pissbaby billionaire is perfectly willing to whine to the board members of companies and nonprofits we *do* want to work with, so if you fire the whiny billionaire as a client or get fired by a whiny billionaire as a service provider, it can destroy your business.
This the same with massive multinational corporations. Business owners get excited at the chance to work with them and see a potentially lucrative customer. They demand so much extra special treatment and labor that working with them destroys every business, hemorrhaging money, cutting quality standards to meet absurd demands. They ultimately end up taking cheapest, lowest profit option and receive it a massive discount, and never return or generate any other business down the line. It's fascinating how they all seem to be the worst people to work with on all levels, but company owners blind themselves to the risk, repeatedly. You'll see people walking around hollow eyed and numb, and it's because you did like a one word logo design for an Amazon subsidiary or sold copper wiring to Microsoft or whatever, everyone worked 100 hour work weeks for a month and they paid two shiny nickels for it. And they will not send business your way either, no chance, unless it's like, you're a company specialized in corporate accounting and it's some dude who wants you to print a t-shirt idea he thinks will make a billion dollars.
