i used to work in a call center for a roadside assistance company, from late 2015 to early 2016. it was easily the most miserable job i’ve ever had, and the turnover rate was very high. people stuck on the side of the road tend to be quick to anger - understandably so - and it wears on you after awhile.
so i had been having a string of very time-consuming, draining calls. my line rings again, i steel myself for another angry caller, and i pick up. “[redacted] roadside assistance, how can i help you?” i chirp, in my Customer Service Voice.
“yeah, hi,” a gentleman with a thick southern accent responds. “my motorcycle won’t start.”
i brace immediately for another long call. motorcycles were notoriously difficult to work with - a lot of insurance companies wouldn’t insure them, and a lot of tow companies refused to pick them up because they require a specific sort of trailer.
“i’m sorry to hear that, sir. what’s your current location?”
“oh, i’m just at my house. i was wondering if it would be okay for me to just load it into my trailer and take it to my buddy’s shop. would that interfere with my insurance?”
i click through his account and am Relieved to discover he’s in the clear. “No sir, it looks like you’re good to go. Can I help you with anything else?”
A pause. “Have you heard the good news?”
My Anxiety, which had been receding, suddenly spikes into the fucking stratosphere. I live in the rural south. The “good news” usually means “Jesus” and i was in no mood to be proselytized to for god knows how long.
i steel myself for the Religious Talk. “What news, sir?”
“McDonald’s is now serving breakfast all day!”
I laughed so hard I almost cried. I hope that guy ate as many hashbrowns as he could.
titsay
janainaart
baratheonpilled
vaporwave
blakekathryn
turnnoffyourmind
ellievsbear
stormborns
