Replacing physical buttons and controls with touchscreens also means removing accessibility features. Physical buttons can be textured or have Braille and can be located by touch and don't need to be pressed with a bare finger. Touchscreens usually require precise taps and hand-eye coordination for the same task.
Many point-of-sale machines now are essentially just a smartphone with a card reader attached and the interface. The control layout can change at a moment's notice and there are no physical boundaries between buttons. With a keypad-style machine, the buttons are always in the same place and can be located by touch, especially since the middle button has a raised ridge on it.
Buttons can also be located by touch without activating them, which enables a "locate then press" style of interaction which is not possible on touchscreens, where even light touches will register as presses and the buttons must be located visually rather than by touch.
When elevator or door controls are replaced by touch screens, will existing accessibility features be preserved, or will some people no longer be able to use those controls?
Who is allowed to control the physical world, and who is making that decision?
I feel like the increasing predominance of touchscreens is an inverse curb cut effect
Like, yes it's most bad for the disabled, but it's also wildly inconvenient for abled people, too
My car has literally got physical buttons or dials for EVERYTHING. I can do anything from turning the radio up to changing the aircon entirely by feel, in the dark, without looking
The electric car my dad leases has a huge incredibly bright touchscreen where the radio would be in a normal car. You HAVE to look at it to use it, and even though the car also has physical dials for the aircon, using them wakes up the touchscreen to display the changed settings. This is actively dangerous at night, because it's INCREDIBLY BRIGHT and fucks with your night vision. It also means you can't see the satnav for like a minute, which can be a long time in some circumstances.
My old MP3 player had a lil display I could choose playlists and tracks and stuff with but also physical buttons, so I could pause or skip or whatever without looking and without waking the screen, a godsend when I'm in bed trying to sleep or suddenly need to hear the real world. My phone doesn't have that, so in order to pause a song I have to wake the phone up, unlock the screen, and (if I'd remembered to lock the screen while on Spotify) pause the track. This both takes longer and, if I'm in bed trying to sleep - WHICH IS MY PRIMARY MUSIC TIME - stabs me in the eyeballs with bright light.
I tried to use a ticket machine a couple of weeks ago, because the touchscreen wouldn't register any inputs in an invisible area directly over the 'pay now' and 'cancel' buttons. I had to change to the only remaining 'old style' machine, which had buttons next to the screen like an ATM.
My friend has a camera with a touch sensitive display screen and keeps accidentally changing settings with her nose when she looks through the viewfinder.
Touchscreens add $$ to the price of any object, are incredibly fragile and prone to failure, often make the object harder to use, and these days tend to come bundled with a whole host of other 'conveniences' most people would rather NOT have.
It's not limited to touchscreens, either!
Internet connectivity and Automatic Sensing are a plague growing ever more everywhere.
'Smart' fridges that need a WiFi connection to keep your food cold! Washing machines stopping mid-cycle because of a forced software update! Someone hacking your household WiFi by exploiting a security gap in your smart microwave's internet connection!
Public toilet 'more hygienic' sensor taps that regularly fail to sense Black hands or small hands or glitch and run all the time so they turn off the water so 'oops! No running water to wash your hands with at all!'
That one rented car that just Stopped in the middle of the mountains because it lost signal!
Automatic doors that don't register wheelchair users or children!
Car parks that require you to download a proprietary app to pay for! Concert venues you need a smartphone to enter because they use dynamic barcodes! Local mobile apps that require an internet connection to function even though they shouldn't!
The world is filling up with inconvenient 'conveniences' nobody actually wants, but has no choice but to use
Automatic doors
that don’t register wheelchair
users or children!
Beep boop! I look for accidental haiku posts. Sometimes I mess up.

































