How to Help A Blind Person
I donāt see much content on this out there written by actual blind people so I thought Iād make this quick little guide for how to actually help a blind person in a way that is consentual and respectful, so here you go. A quick etiquette guide.
Always ask first, unless you are absolutely certain that the person is in immediate danger. I donāt just mean that the tip of their cane is about to find the edge of the curb at an intersection, because thatās what itās SUPPOSED to do. I mean if you are absolutely certain that they are literally about to be hit by a car or fall off the platform, not just investigating or approaching the area with their cane.
Never ever touch our bodies or our canes OR our guide dogs unless we tell you to. Once again, always ask first. Nobody likes being grabbed or manhandled by a stranger, and our mobility aids are extensions of our bodies. And for guide dogs, never speak to the dog without being told to, either. That will distract the dog from working, and the handler is the one deciding where to go, not the dog.
In the case of guide dogs, I would encourage you not to even ask if you CAN touch the dog. The answer is almost always going to be no, because that dog is working and has to stay focused and not get confused about whether it should be working at that moment or not. But even just asking can put handlers in the uncomfortable position of feeling like they have to say yes sometimes even when they donāt want to, because people sometimes get angry and disruptive when we say no. Unless you know that handler super well, I would suggest not asking when the dog is clearly in harness and working.
If you ask a blind person if they need help and they say no, accept that answer and move on. Do not insist or think that you know better. We know ourselves and our own needs best.
If you ask and they say yes, ask them what KIND of help they would like. Donāt assume you know what will be most helpful. Most of us will simply want some directions, not a guide.
If a blind person asks you for directions, try to use descriptive language rather than gestures like āover there.ā We probably canāt see where you are pointing. Itās much easier if you use orienting phrases like āif you keep your back to the door, the counter will be straight ahead and a little to your left.ā Do not try to give the directions to the guide dog though. The handler is the one making the navigational choices, not the dog, and it can distract the dog from doing its job.
If a blind person would like you to show them where something is, ask first if we want to take your arm or if weād rather just follow you. Some of us still wonāt want to hold onto you or be touched in many situations, so we may just want to walk beside or behind you and follow your voice and directions instead. And again, direct the blind person, not the guide dog.
If the blind person DOES want to take your arm, let us hold onto you, not the other way around. We will let you know if weād prefer to be on one side of you or the other, and we will usually hold onto your upper arm just above the elbow while walking a half step behind. Never touch our canes or guide dogs while guiding us unless weāve told you to, and never try to guide the dog instead of the handler.
Feel free to make polite conversation while guiding us, whether we are holding onto you or just following. We may not be in a place where we want to talk, but most of the time we are glad to get to know you and have you take an interest in us beyond just asking blindness questions. Itās nice to talk to a stranger about things other than blindness because most people will only want to ask the same five questions much of the time so it can be refreshing to make small talk.
Once the blind person has let you know that they donāt need assistance anymore, say okay and move on. Donāt insist past the point where we have made it clear that we are fine from here.
Feel free to ask questions if Iāve left anything out!