#itchio

Mastercard, Visa, and other payment processors are still targeting material they deem obscene - whether or not it actually is.

We need to start calling again. Even if you don't like NSFW stuff or dislike porn - porn and nsfw is only the start of what they'll go after.

Among Mastercard's list of "high fraud risk" subjects in relation to Mastercard Threat Intelligence are the following:

Vtubing

Adult Content (which they define very loosely)

Tabletop Games

Video Games & their platforms

And likely more.

They're likely targeting political activism now in addition to this, and people who speak out against the companies. Notably now, Ana Valens is repeatedly having her payment processing accounts and platforms taken down or flagged as potential fraud - Buy Me A Coffee, Throne, Ko-Fi, Patreon - and in some cases, customer support from these platforms are citing information that hasn't been put on their platforms when explaining why they've targeted her accounts.

Completely SFW accounts of hers have been targeted, likely due to her speaking up about what the payment processors are doing and because of what she makes as a creative. She is at risk of debanking. (Edit: The old link now links to a deleted post. Here's a new one to the same person about the situation)

This happening to her means that other creators - Vtubers, game devs of both video games and tabletop games, creatives, sex workers - are likely at risk of the same. For many, it's already happening to them.

Companies and corporations should not have the power to censor what people say and do, or where their money goes - political power like this should not lie in their hands.

We need to start calling the payment processors again and making noise. Contact people in your circles, talk to people, spread the word. Contact your representatives about censorship laws. Spend less money this holiday season.

This is not just about sex work or NSFW. This is about people's right to decide what they spend their money on, and in some cases, people's right to access their finances. It's about creative expression and whether or not what we make gets censored, about what we get to say online.

Below are some resources that include info on phone numbers to call, email addresses belonging to the offending companies, and how to call. Start making noise again. Focus on the fact that companies should not have this power over what people spend their money on, at all.

[All images in this post have alt/id text if you need it or want to copy paste anything]

With no warning, Itch.io, a site where many host their indie games, comics, books and more, has started purging and shadowbanning explicit and LGBT+ works. Creators got no warning. And if they were still owed payouts from these works, Itch.io is saying they won't give them their money as they 'broke the rules'. Rules that were only just set in place, with no warning, and therefore no way for creators to try and draw out their money or delete these 'offending' works before they got banned under the new rules.

So Itch.io has been the most recent to fall to the demands of a group that's been contacting Visa and Mastercard and convincing them to threaten sites/businesses with 'stop selling what we consider to be explicit content on your sites of we'll stop allowing your site to have transactions with Visa and Mastercard'. Steam folded, and now Itchio has too. And a reminder earlier this year Gumroad also stopped allowing explicit content, further back than that Patreon banned some kinks and fetishes even if it's depicted in fiction not real life, and I don't have to explain to you guys the great Tumblr explicit content ban of 2018.

And as always remember this doesn't stop with sexually explicit work as LGBT+ stories and people are often labelled as explicit and already we're seeing works being taken off Itch.io that are about LGBT+ and especially trans stories. Other non-sexually explicit works I've seen already getting shadowbanned, delisted or deleted are SFW games featuring furries/anthros, SFW dress up games (because when you take the clothes the model is nude), and the aforementioned SFW games that include LGBT+ characters and stories.

I'm compiling here information I've seen around various social medias, mostly Bluesky, because I haven't seen all these things shared over here.

I don't personally have explicit content on itch, but I had been considering one day selling things on there and I do currently have explicit content on my Patreon, my main source of income, and am terrified that Patreon is going to fold next (if anyone knows alterative for hosting audio content behind a paid subscription service please let me know so I can start maybe making a back-up in case the worst happens). Because for me personally if Patreon goes next, it's not like I can go out and easily get another job. Not only because in general finding and getting a job is difficult enough, but I'm autistic and have chronic pain and have been constantly getting sick or new pains over the last few years and don't feel safe being trans in the UK right now and all of that combined rules me out of a lot of jobs and makes me feel unsafe to apply to any. I'm so grateful I've been able to make a community around my work, but if Patreon caves next and I just leave my SFW posts on Patreon... 10% of my Patreons are signed up to the SFW tier, 90% are signed up to the explicit tier... I know if Patreon caves I will go from someone living comfortably who's searching to move out of my parents so I can live in a safer environment to someone who can no longer even afford the rent I pay to my parents. I'll try and get an alterative found and set up in case that happens and I can only hope you guys will follow me to whatever other site I have to set up... but it feels unlikely that people will get a whole new account on a whole new payment provider just to support me on a website they might never have heard of...

But what can we do right now?

A petition you can sign (international but you do have to give your name, email, and postal/zip code):

Get calling:

Mastercard (US): 1-800-627-8372

MasterCard (UK): 0800 964 767

Mastercard (International.): +1-636-722-7111

Visa (US + Can): 1 800 847 2911 / 1-800-VISA-911

Visa (AUS): 1 800 125 440

Visa (UK) : 0800 891 725 or use their international call collect +1 303 967 1096

Visa (International): (call collect - it costs them $): +1-303-967-1096

PayPal (US): 1-888-221-1161

PayPal (UK): 0800 358 7911 from landline, +44 203 901 7000 mobile

PayPal (International): 1-402-935-2050

(numbers gathered from these posts X X X )

Don't know what to say on the phone? Here's a script written by timidtanuki:

Creators have had their work removed off Itch.io with no warning and since it's been removed for 'breaking the rules' (rules that were suddenly in place with no warning) they aren't entitled to get their payouts. Just like other sites such as Youtube and Twitch and Etsy, Itch.io hold onto money from their users in a wallet and then give them payouts. So there is money creators have made, are owed, that Itch.io is not giving to them.

People are recommending that if you still have works on Itch.io to turn down the revenue sharing to 0% so that Itch.io no longer takes a cut or your money if you no longer want to support Itchi.io finically but don't want to remove your works from their platform. X

Other Bluesky posts and calls to action I've seen:

radiantg.bsky.social is asking for anyone on Itch.io who got their game deindexed, removed , or payouts turned off to reach out to them (espeically if you make explicit and/or LGBT+ games) for a piece of journalism about what is happening.

sleepyhart.bsky.social is making a thread of all the games that Itch.io has censored/removed from their site search function. Obviously be aware this will include 18+ only games, games with sexual content and other dark or heavy themes.

thetransfemininereview.com wants you to reach out to them if you're a trans creator on Itch.io who is being affected by this so they can make an accurate report. they say 'authors' in their post and I'm unsure if they also want game devs to reach out.

dropdownbear.bsky.com wants you to reach out if you have purchased things on Itch.io that you can now no longer access because of this ban. they can include them in a report being filed with the Australian Consumer Commission as this may be a violation of Australian Consumer rights. If you are Australian you can no longer access things you purchased of Itch.io you can report directly with this guide.

It's a scary time for adult creators and sex workers. It's a scary time to be trans. Support creators. And if anyone knows of any alternate payment providers that allow explicit work, and/or alternate websites to Itch (and in case things get worse, also give me Patreon alternates please) where people can host, sell and/or offer paid subscriptions to writing, images, videos, audios, games and more please leave them in the replies. And please help share this post, the posts I'm linking too, and any other resources you can find.

So if you're just waking up, itchio took down NSFW and a lot of queer content overnight. They did this with no warning or announcement, no emails, nothing. Their statement blames Collective Shout, the same people who went after Steam, for pressuring the payment processors.

Well. Let's pressure the bastards back.

List of starting points:

This person is filing a complaint with the Australian Consumer Commission:

Phone numbers:

Mastercard (US): 1-800-627-8372

Mastercard (Int.): +1-636-722-7111

Visa (US + Can): 1 800 847 2911

Visa (AUS): 1 800 125 440

PayPal: +44-0203-901-7000

Alternative Mastercard numbers:

Mastercard (Aus): 1800-120-113

Mastercard (US): 1-800-307-7309

Mastercard (UK): 0800-96-4767

Websites:

Mastercard:

https://www.mastercard.com/global/en/vision/who-we-are/global-locations.html

https://www.mastercard.com/us/en/personal/get-support.html

Visa:

https://investor.visa.com/corporate-governance/contact-the-board/default.aspx

https://usa.visa.com/Forms/contact-us-form.html

Remember: don't be an asshole to rank and file employees. Don't yell, swear, or threaten. You're mad at the corporate heads, not the normies. Be firm but polite in all messages you leave, no matter where they are.

if yall ever wanted to read a 26 page full color wordless comic made in 2024 about a sea angel and its friend who come across delicious detritus and go on a little journey to find the source now's your chance 👀

(you can also use this as proof for all the peeps who thought he killed MC at the end of the demo 💀 I thought I made it clear he didn't but... xD)

⚠️ S P O I L E R ⚠️