On August 7th [2012],Β ZookeysΒ publishedΒ a paperΒ on the discovery of theΒ Semachrysa jade, a new species of the insect green lacewing. The discovery was noteworthy enough to be picked up byΒ ScienceΒ two days later because Shaun Winterton, the primary researcher, didn't encounter the insect in its native Malaysia, but on the photo-sharing websiteΒ Flickr.
The discovery made by Winterton and photographer Hock Ping Guek should be heartwarmingβnot just for utopian-minded futurists and procrastinators seeking justification, but for researchers looking to capitalize on the largest centralized repository of information ever seen. But to make serendipitous discoveries more common, we must first understand their nature.
The wordΒ serendipityΒ itself comes from Horace Walpole, who wrote that the main characters in βThe Three Princes of Serendipβ were βalways making discoveries, by accident and sagacity, of things they were not in quest of.β We seem to have no trouble remembering the accident part of chance findings, but the second part is worth repeating: a successful discovery lies just not in the unexpectedness of what we find, but in our ability to make sense of it and connect it to what we already know.
Users engaged in casual browsing may be the most receptive to receiving information thatβs just outside their specific goals. InΒ An Algorithm for Discovery,β an editorial forΒ Science, neurologists David Paydarfar and William J. Schwartz distilled their recommendations for the discovery process down to five essential elements. The first step, they wrote, was βSlow down to explore.β
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Itβs important to note just how Winterton, who isΒ quite fond of using Flickr himself, made the discovery. βThe images I came across by Kurt were in fact random, as Flickr presents you with random images when you sign in, presumably based on your previous interest,β wrote Winterton in an email interview.
Had the photos on Wintertonβs sign-in page been shown completely at random, he would have seen photos of weddings, landscapes, cities, and cats. Instead, Flickrβs randomness was highly personalized, displaying photos of interest to Winterton based on his user habits.
βThe reason personalization creates opportunities for serendipity is that people donβt know what to do with random new information. Instead, we want information that is at the fringe of what we already know, because that is when we have the cognitive structures to make sense of the new ideas,β wrote Jaime Teevan, coauthor of βDiscovery is Never by Chance,β via email. βPersonalization helps us find things at the fringes of our current knowledge.β