Mah thingy

OP of this collection got deleted but the other one i reblogged made me remember this so i must spread the word

#from the blood and scratches I can see this wasn't the first take (via @biodan-ole)

spent forty-five minutes today helping an 87yo woman who does not own a computer or a cell phone try to set up an email account so that she could then set up a second account in order to access benefits. went with protonmail, because they don't require 2fa, but it turns out that while you can still make a protonmail account without authentication you can no longer use it to create OTHER accounts without it, and the benefits page she needed to get to required both an email and a cell phone to create an account anyway. asked if she wanted to try going in person to see if someone there could help her, and she said that she had, and they'd directed her to the website. she tried signing up with her landline, but of course that didn't work because you can't do SMS authentication that way. finally ended up writing up detailed instructions for how to log in and authenticate her account so she can drive to her severely disabled daughter's house forty minutes away because that's the only person she knows and trusts who has both a cell phone and a computer.

your average cat hater: I don't like how they r bitchy and ignore me/ won't let me manhandle them

Found what I was thinking about

Like I promise you, even if you fuck up the pronunciation we will still appreciate the effort infinitely more than if you just don't even bother. Because it shows that you're willing to try and respect us and our names! And we can correct you if you mess it up and you can know for next time!!