āBecause the truth is, tech doesnāt have an image problem. It doesnāt have a message problem. It has an intention problem. Whatās wrong with the axe murderer who broke into my house is not that he hasnāt successfully persuaded me to buy into his narrative. Whatās wrong is that heās trying to kill me with an axe. Similarly, when you launch a product thatās designed to put millions of people out of work, block access to sources of verifiable truth, replace human creativity with slop, and lower the barriers to every sort of atrocity, the problem isnāt that you havenāt told the public a good story about those things. The problem is that you are trying to do them.ā
ā The 40 Most Rage-Inducing Problems in Tech
Since you donāt respect my opinion anyway, quit pestering me to fill out a survey after every single consumer experience. I keep wondering who looks at these surveys. Is the CEO sitting in his wood-paneled office, reading each individual response on an old-timey stock ticker? If so, you can keep doing this. If not, I rate this experience zero stars out of infinity.
























