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I hope the lady at my job who got up to yell at the chef because her crepe was taking too long to come out of the kitchen (20 min) is having a horrible day and I hope she felt AWFUL when she made me cry about it I don’t regret a single fucking tear bitch I’d do it again because everyone in the restaurant could see how much of an asshole you were and I got a free crepe out of it because unlike you I respect the chef so he made me some comfort dessert. fuck you
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Customer: [says something that I literally am unable to understand because my hearing is shit and they had a mask on]
Me: [turns around to face them so I can hear] “sorry, what?”
Customer: “oh wow, she wasn’t even listening haha” [proceedes to talk to her friend about how funny it was that I didn’t hear her]
CMON. I was facing the opposite direction when she spoke???? And even if I WAS facing her, she had her mouth covered so I couldn’t lip read. How is it shocking that I was unable to hear you? Also, why is it funny that I can’t hear well???? It’s 2020, y’all,,,,,
Customer like “hey, does this thing take cash? No, that’s the self-checkouts that only take card. “They should put up a sign.” Insert that spongebob meme where I point out every fucking sign... “They should post more signs. Idiot cashier.”
.....
Shitty Customer #1
Now that I have like a real job I'm probably going to have a lot of unruly customers so I figure I'll document them here. I work at a movie theater btw. Today I had my first Shitty Customer. He was my last customer of the day and he was this super rude Russian guy. First off, he didn't do his order all at once, so I made one Icee and afterwards he's like another and then another after that, which didn't really bother me I just don't like making Icees. And while I'm doing that I hear him yell at his two five year old kids in Russian but I ignore him. Then when I'm all done he hands me some bills and I start to make change. But after i already logged the amount in the computer he's like wait I have fifty cents but I already had all the change ready and I said something like sorry I already logged the total in the computer I don't want to mess up the calculations cause I just learned about being short when you count all the money in the cash register so I told him to keep his fifty cents. Then he's like it's just fifty cents and I was like I know but then he cuts me off and is like What didn't you go to school? And I answer yes politely but he's still being an ass so I hand him his change and my manager who was with me cause I'm new there respectfully told him that I was new and could do the sale in the way I was comfortable with and the guy was just like you need to give your employees better math training. Then he says something like a threat like I have contacts you know and walks away. After he was gone I turned to my manager and asked if I did anything wrong and she's like No that guy was just a dick, like she completely had my side. This GUY tho like calm down dude its fifty freaking cents.
Inconsiderate Asshole 😤🔫
Customer: I don't know what I want but I'm going to take my time, I'm in no rush. " There are literally 15 people behind you... and we are trying to get them through as fast as possible... who the fuck do you think you are?!?!?!
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Shitty people need to stop
Another work story. I was exhausted, nearing the end of my shift, when a man and his daughter, who was probably 7 or 8 come through my line. At first, everything seemed normal. I smiled asked him how he was, and thats when shit went downhill fast. He screams at me, "what the hell kind of store are you guys trying to be? Walmart? You don't sell anything useful anymore and all of your stuff is discontinued bullshit you keep restocking. This place is worthless and you fuckers need to change your company name because you dont sell anything related to *store name*. What a fucking waste of my time." I glance over and see his daughter staring at the ground, obviously upset by her dads outburst and/or language. I just ignore him as he continues rambling on. I've stopped trying to reason with these people. If you are going to act like a psycho, I'm going to ignore every goddamn word you say that doesnt pertain to the transaction. Finally I finished the transaction and he rips the receipt out of my hand, storming away as I weakly try to say, "have a nice day." His daugher stays behind a second, and whispers to me, "I'm sorry about him." I smile and tell her that its totally fine. She leaves, and I am left pissed that this man was such a shitty person that his 8 year old felt the need to apologize. Great example asshole. Your own daughter thought you were acting like a fucking child...
Ughhh
Customer: "Do you sell *INSERTBRAND* in your store?" Me: "Actually no we don't, sorry about that." Customer: *Looks Shocked* Customer: *Looks Offended* Customer: *Looks At Me Like I Just Threatened The Life Of His Firstborn* Customer: "GOD WHY IS EVERYONE IN THIS PLACE SO DAMN STUPID?!" Mate I'm not the one who can't do a simple Local Stockist search
Terrible customers, as requested.
I had a customer come in to return some items one morning. He didn't have his receipt and he wasn't happy that all he could receive was store credit. He demanded to speak to a manager. I heard him out, and explained the return policy and told him all I could give him was store credit. He argued and demanded cash, because "thats how he paid". I told him he can either return the items for store credit or he can't return the items at all. He finally agreed and my cashier started to process the return. A line started to build and I decided to jump on to keep things running smoothly. I hear that customer getting gradually louder. He finally demands to speak to me again. He was yet again unhappy with the return policy. He had told us he had no receipt and no P.A.L.s card. He was upset that we requested a drivers license. I explained what it was for, and he complained that my cashier had written down his drivers license number, as well as his name, address, city, and phone number. To process a return we must manually put a "return slip" into a MICR machine. On this slip there are five pieces of information required to be filled out. Name, Address, City/zip, phone number, and customer signature. When I recited the return policy he yelled at me for demanding his personal information, and we can't ask for his social security number. How he works for the government and he can't have that information out to the "open market". Never once did I ask for anything besides those five items. He was so livid that my cashier had written down his drivers license number on the return slip that he was threatening to sue for "illegally citing policy". To appease him I filled out a new return slip and gave him back the first one. He continued to yell about how he's suing and he's demanding my name and my personal information. He demanded my employee ID etc. Told him he could have my name and that was it. By the end of it he was complaining about the cash issue yet again before he stormed out of the store.
After he left I decided to write an email to my district manager, as well as my regional loss prevention manager explaining the encounter. I looked up policy and found out I returned some items that I shouldn't have but considered it a form of appeasement. I gave them everything. I do mean everything. From description of the person to all of his information to all the transaction information.
While I was writing this I receive two calls from customer relations. He was persistent. He was demanding cash again. He was now harassing them. He refused to hang up and continued to call back. He was demanding cash from them. I decided to include that in the email. They asked me if there was anything else I can do and I told them no.
A couple days later I find out that the complain was sent back to store level to be solved. My ASM who was aware of what had happened called the customer back to resolve, and he refused to speak to her. Issue resolved, it won't go back up to the top. I also received kudos from the LP manager.
So I decided to look up transactions for the items he returned, and their weren't an within the past 90 days. BTW he claimed he bought them two weeks ago. I gave that info to the LP manager and i'm pretty sure he deactivated the card.
So a dirty little fucking thief steals from me, tries to return the items for cash and then cries to customer relations when he can't get his way. Oh and you probably lost out on that 80$ worth of store credit when the card was probably voided.
