All my love's wrapped in shades of red

- please don’t get mad at the employees when they tell you they can’t accept some items: clearly you’re trying to get rid of it for a reason. if you stopped wearing it because you thought it was ugly, or too pilled or stained or worn, what makes you think that someone else will buy it from the store?

- just because it “still has the tags” doesn’t mean they’re going to accept it: yes, the condition of items does affect whether or not they buy it, but so does the style; if you bought a pair of jeans 6 years ago, just because you never wore them, doesn’t mean they’re still in style.

- don’t get mad at the employees over the amount of money they offer you: employees don’t set the prices of the item; the computer system does based on brand and style. store staff don’t purposely give you low offers, so there’s nothing they can do to change that amount.

- things get damaged after they go to the sales floor: just like any other store, sometimes they get messy and inconsiderate customers. clothes can get stained or ripped after they go out. employees would never purposely accept an item that had a coffee stain or seam that was pulled out, so please don’t use “you have stained stuff on your floor” to try and get them to accept more of your items.

- “i’ll take my business elsewhere” means nothing to staff: this applies to most retailers. if you’re going to be rude to them, they would be more than happy if you didn’t come back.

- please don’t complain about a low offer: the way i see it personally, is you can either sell your clothes to plato’s and get 35%~ of what you paid originally, or you can donate your clothes and get nothing in return. of course, you can sell the items privately for a higher price, but you have to wait weeks to get your money.

- please be respectful to the staff: applies to all retailers again; they’re humans too. just because the store didn’t meet your standards, or you had a bad experience, doesn’t mean you should be rude to the people working. talk to them as if they were your friends, not just some “lowly store clerks”. yelling at a retail employee or calling them things can quite literally ruin their day.