"Crane says he was up for two days straight using a three month old backup and recent transaction statements trying to put things right, but the really jaw-dropping moment came when he asked the AI why it had done it."
Why is a human being asking a machine why it did something?
Ai is a program. If it's not working the way it should be, if it's royally screwing up important things, you uninstall it. Period. You don't engage in a back and forth with it, trying to ascertain why it malfunctioned. (It's been shown to lie to protect itself, anyway!)
When my washer broke down a few years back, I didn't ask it why. When my stove went belly up, I didn't ask it why. When my fridge or microwave or computer started showing problems, I didn't ask them why.
Because they're machines. They can't think. They can't reason.
This whole mindset that people seem to think ai is some 'thinking' entity, that it is a virtual person, is why we're having these kind of issues.
They're treating it like it's a real person. Like it has rational thought, like there is a logical path behind its actions.
It's a machine. It's a program. It will solve problems according to whatever code or algorithm or logistical software it possesses.
Turning over access to your company to the ai is incredibly foolish, and sometimes you find out after you fuck around.
People do not fully understand ai, yet they just hand it the keys to their company. Buh bye expensive humans, now we can have a computer program do your jobs. Good job boys, off to golf and count our profit in manpower savings.
Then they go all shocked Pikachu face when the ai royally fucks things up. "WHO COULD HAVE FORESEEN THIS????" they cry, and everyone with a functioning brain around them raises their hands.
These companies are so desperate to shove ai down everyone's throats, and look what happens when you put too much trust in it. I absolutely do not feel sorry for any company this happens to.