Help Desk Resources

Baltimore’s Welcome and Worker Center (410.732-2694) 2224 E Fayette St, Baltimore, MD 21231 Mondays 6AM-2PM T-F 8AM-4PM

http://wearecasa.org/ 

Available to: immigrants

Counseling and case management      

    ·  Provides referrals to social services; housing, benefits, food stamps (SNAP), insurance enrollments    ·  Salud es Vida Bilingual Health Hotline        8am to 8pm, Monday through Friday        (301) 270-8432

Education

   ·  Provides ESOL (English for speakers of another language)  

  ·  Day and night classes available     

  ·  Baltimore Welcome Center offers ESOL for Day Labor classes Tuesday, Wednesday, Thursday 7AM-9AM

 ·  Call (240) 491-5746 for more information  

Employment Assistance

    ·  Assists workers in finding short-term help and placement for full-time employment

   ·  Hire a CASA worker Program -- businesses or persons may hire a worker from a CASA center for one-day, short term, or longterm/permanent employment

          + Jobs vary from: cleaning/deep cleaning, drywall, minor electrical work, repairs, moving packing, transporting, construction, carpentry, landscaping, housekeeping, painting, tilling, odd jobs, etc

          + http://wearecasa.org/hire-workers/ 

   ·  Work Readiness and vocational training – partnerships with PGCC and MC to provide vocational training courses

            + Current topics include: electrical, building maintenance, drywall installation and painting, computer repair, cabinetry, HVAC installation and repair, blueprint reading, power tool usage, sewing and dress-making, child development, security, solar paneling, and hospitality. 

            + Graduates receive certification after completion of the course and are followed up on for employment status and income. 

            +  Jacinta Nino [email protected] or  240-491-5775

Financial Assistance

Healthcare

     ·  No on-site health center but clients may call the hotline to be referred somewhere     ·  Salud es Vida Bilingual Health Hotline         8am to 8pm, Monday through Friday         (301) 270-8432

Legal

·   MTA bus # 8, 20, 36

Refugee and Immigration services

Accepts Medical      Assistance insurance

·   Advanced General Clinic (Post-doc Clinic), 410-706-294

Available to:

See individual location 

Druid Dental clinic (410.396.0840), 1515 North Ave.,Baltimore, MD 21217

MTA bus # 13; has wheelchair accessibility Walk-ins Monday and Wednesday

Eastern Dental clinic (410.396.0840), 620 N Caroline St., Baltimore, MD

MTA bus # 5 @ Monument and Central Ave, MTA bus # 21 Caroline St and Biddle St.

Walk-ins on Tuesday, Thursday, Friday

UMD School of Dentistry (410.706.7101), 650 W Baltimore St., Baltimore, MD 21201

MTA bus # 8, 20, 36

Orange circulator route 

Pre-doctoral clinic (cheapest), 410-706-7063

Accepts Medical Assistance insurance

Advanced General Clinic (Post-doc Clinic), 410-706-2940

Does not accept Medical Assistance 

Urgent Care/Emergency Dentistry, 410-706-2716 or 410-706-2717

Does not participate in HMO plans

Accepts PPO and Medical Assistance 

Total Health Care (410.383.8300)

  2400 Kirk Ave, Baltimore, 21218

Monday, Tuesday, Thursday and Friday: 8:30 a.m. – 5:00 p.m. Wednesday: 11:30 a.m. – 8:00 p.m.

  1501 Division St, Baltimore, 21217

Monday, Wednesday and Friday: 8:30 a.m. – 5:00 p.m. Tuesday and Thursday: 8:30 a.m. – 8:00 p.m. Saturday: 10:00 a.m. – 2:00 p.m. (Adult Clinic Only)

  1111 Washington Blvd, 21230

Monday – Friday: 8:30 a.m. – 5:00 p.m.

Chase Brexton  (410.837.2050), 1111 N Charles St., Baltimore, MD 21201

MTA bus # 3, 11, 21, 61, 64

Purple Circulator route

Family Health Center of Baltimore  (410.354.2000), 631 Cherry Hill Rd., Baltimore, 21225

MTA bus # 27, 29, 64

Sliding fee scale

Train Baltimore

http://trainbaltimore.org/Training.aspx 

     - Onlinejob search tool, with the option to select criminal records/ex- offender friendlybusinesses

    -Also option to filter jobs for Immigrants, those with disabilities, and youth

Past Forward

http://www.pastforwardmd.org/index.cfm?page=exoffenders

- Job placement assistance forex-offenders

   resources for employers and ex-offenders

- List of organizations that assist in job placement, andare ex-offender friendly:

 Alternative Directions: 410-889-5072

 Anne Arundel Workforce Development Corporation: 

                        410-987-3890 www.aawdc.org

Baltimore County Workforce Development System: 

                     410-887-4048 www.baltimorecountymd.gov

Caroline Center: 410-563-1303 www.caroline-center.org

Center for Fathers, Families, and WorkforceDevelopment: 

                      410-367-5691 www.cfwd.org

 Genesis Jobs – Goodwill: 410-323-9400 www.genesisjobs.org

 Goodwill Industries of the Chesapeake: 

                        410-837-1800 www.goodwillches.org

Jericho – Episcopal Community Services of Maryland: 

                       410-522-3293 www.ecsm.org/jericho.html

 Living Classrooms: 410-685-0295 

                      www.livingclassrooms.org/employ.html

 Maryland Correctional Enterprises:  

                       410-540-5400 www.mce.md.gov

 Maryland New Directions: 

                      410-230-0630 www.mdnewdirections.org

 Mayor’s Office of Employment Development (Baltimore City): 

                         410-396-3009 www.oedworks.com

Our Daily Bread Employment Center: 

                     443-986-9010 www.cc-md.org/emergency/odbec.html

Childcare subsidy program

- Assistance through DSS with childcare costs for parents:

who are working, in an approved training program, or in public school.

receive Temporary Cash Assistance (TCA) or Supplemental Security Income (SSI) or within CCS income guidelines.

Willing to have child immunized by Maryland State standards.

Pursuing child support.

- Based on family size and income

- Must use at eligible facility

Call Toll-Free 877.261.006 or

Search online here

- Vouchers are valid for 12 months

Judy Centers

- Early childhood education, promote school readiness

- Eligible

birth through kindergarten 

live in Title I school districts 

- FAQ: who, what, when, where

- Current list of centers in MD

HABC - Child Care Academy, 410.396.6405

- http://www.baltimorehousing.org/resident_childcare

- Eligible: children age 3-months to 12

- Cost: varies based on income; vouchers available 

- Application 

201 E Baltimore St, Baltimore, MD 21202, Suite 800

M-F 8:00AM-4:30PM

http://www.opd.state.md.us/Districts/Dist1/YDUHome.aspx

Available to:

Anyone juvenile handling a criminal casethat facing a possible jail sentence or fine greater than $500

Eligibility is determined by comparing financial condition to Federal Poverty Guideline

Intake:

You must apply at least ten (10) working days prior to your trial date. 

You may apply at most OPD Offices, not just the County where you will go to court.

First interviewed by Intake Specialist and complete a written application

Will be asked to provide information about your income and assets.

Legal Aid:

Service is holistic – clients are referred to appropriate counseling, education, and community activities in addition to legal help.

FAQ: http://www.opd.state.md.us/opd/Portals/0/Downloads/OPDJCD_ClientGuide.pdf

Contact Info for Updates:

●     Call – 1-877-430-5187

201 St Paul Pl, Baltimore, MD 21202

M-F 8:00AM-4:30PM

http://www.opd.state.md.us/opd/Districts/Dist1.aspx

Available to:

Anyone handling a criminal case that facing a possible jail sentence

Eligibilityfor Public Defender services is determined by using six statutory factors

Intake:

You must apply atleast ten (10) working days prior to your trial date. 

You may apply at most OPD Offices, not just the County where you will go to court.

First interviewed by Intake Specialist and complete a written application.

Will be asked to provide information about your income and assets.

Contact Info for Updates:

●     Call – 1-877-430-5187

1111 N. Charles Street, 4th floor, Baltimore, MD21218

@ Chase-Brexton Health Center

http://freestatelegal.org/

Available to:

 LGBT

Services:

Assistance for low-income LGBT people with namechange, gender change, civil law services.

Identification:

Name changes

Gender marker changes on birth certificates or State-issued identification

Discrimination based on sexual orientation or gender identity in employment, housing, health care, school, public accommodations, and prisons/detention centers

Family law matters, including divorce or dissolution, child custody, child support, adoption

Legal protection from harassment or harm, including intimate partner (domestic) violence

Contact Info for Updates:

●     Call

City Homes, http://cityhomesbalto.org/

  Application

  Required items/documents 

Main Street Housing, http://www.mainstreethousing.org/

   Application

  Eligibility

Database searches

http://www.canconnects.org/#!accessible-and-affordable-housing/c1q0h

http://www.lowincomehousing.us/MD/baltimore.html

http://habc.gosection8.com/SearchRentals.aspx

7900 E. Baltimore Street Baltimore, MD 21224

http://www.canconnects.org/ 

Available to: Described below

  Children’s programs:

After-school care is available at 20 Serpens Ct, 21237

Hours are 3pm-6pm

To enroll call Roberta Mosby at 410-285-4674. ext.309

Energy Assistance:

Fuel Fund of Baltimore City

Eligibility

            You must be a Baltimore County Resident. 

            You must not have been helped by our Agency in the past 12 months. You MUST have a turn-off notice. 

            You must apply for Assistance at the Home Energy Assistance Program (OHEAP) 

  The following documentation must be provided at time of the interview: 

1. Social Security Cards for all household members

2. Photo ID for all household member 18 yrs and older

3. Income for the entire household for the last 30 days (i.e.: wages, unemployment, child support, Social Security benefits, etc.)

4. Proof of residence (i.e. lease)

NO WALK-INS; MUST HAVE AN APPOINTMENT

Weatherization assistance program (WAP)

Eligibility

Annual household income is ≤ 200% of FPL

Must have utility with BGE, Delmarva, PE, Pepco, and SMECO

Call Intake Coordinator at 410-285-4674. ext.116 for application

Housing: 

Provides shelter to men, women, and children with a referral from Baltimore County DSS screening unit

 (410) 853-3000, option # 2, best time to call is 8AM

Participates in Code Blue

Shelters will accepts 15 additional persons without a DSS referral when temperatures drop below 32 degrees F

Eastside Family Emergency Shelter

November 15-April 15

however, Code Blue walk-ins are welcome on a first come first serve basis

             9100 Franklin Square Drive Baltimore, MD 21237              Contact: Charmaine Short at 410 285-4674 ext. 201 

             Shelter: 410 780-7404

Westside Men’s shelter

            55 Wade Avenue Catonsville, MD             Contact Person(s): Jon Brown at (410) 285-4674 ext. 204

Nourishment: 

Food Pantry is located at 7900 E. Baltimore Street, Baltimore, Maryland, 21224

Monday-Friday 9AM-12PM and 1PM-4PM

Food pantry provides an emergency 5-7 day food supply; available to Baltimore City residents 

May only receive food once every 30 days

Eligibility: 

Must show photo identification with current address 

proof of household income 

Social Security card

500 E. Lexington Street, Baltimore, MD 21202

http://www.mdlab.org/contact/baltimore-city 

Office hours: Monday-Friday from 9am-5pm intake hours: Monday/Wednesday/Friday from 8:30am-1pm

          Online: http://www.mdlab.org/get-help-services/online-intake

          Check status: http://www.mdlab.org/get-help-services/online-intake-check-status

Available to:

Financially qualified individuals; if you qualify there is no fee

Income table: http://www.mdlab.org/get-help-services/income-guidelines

Legal Aid:

Handles Civil cases, not criminal

Public  Housing & Subsidized Housing:

 Evictions

Subsidy terminations

Admissions

Voucher denials

Illegal actions that threaten your housing or threaten you with significant financial loss

Housing development and preservation (e.g., demolition, sale, etc.)

Private housing

Breach of lease evictions

Prevention of self-help evictions

Mobile home park

Evictions

Park closings

Foreclosure and condemnation prevention

Substandard housing with dangerous conditions

Ryan White Project:

Provides free legal services to AIDS/HIV+ residents of Baltimore City, Anne Arundel, Baltimore Co, Carroll, Harford, Howard, or Queen Anne’s Counties. 

Brochures:

Homeowners and Foreclosure Brochure PDF

Tenant Rights Evictions Brochure PDF

Tenants Rights HUD Subsidized Housing Brochure PDF

Tenants Rights Security Deposit Brochure PDF

Tenant Rights Rent Escrow Brochure PDF

One North Charles Street, Suite 222, Baltimore, MD 21201

http://www.mvlslaw.org/

Hours: Monday-Thursday 9am-1pm

Intake: Monday-Thursday 9am-1pm, No intake on Friday

            410-547-6537 or 1-800-510-0050

Can apply online here: https://www.formrouter.net/forms@MVLS/OnlineApplication.pdf

     $25 application fee

Available to:

Low-income individuals

Income table: http://www.mvlslaw.org/clients/ 

If have absolutely no income, client will be directed to shelter lawyer or MLA

Legal Aid:

·Pro bono

·Civil cases only

Types of cases:

Administration of Small Estates

Adult Guardianship

Bankruptcy (Chapter 7 only)

Child Custody

Collections

Consumer Disputes

Criminal Record Expungement

Deed Changes

Denial of Public Benefits

Divorce

Foreclosure

Landlord/Tenant Conflicts

Living Wills

Name Changes

Power of Attorney

School Suspensions

Income Tax Disputes

Wills

515 South Haven Street, Baltimore, Maryland 21224

http://www.newvisionhouseofhope.com/wordpress/

Hours: Mon-Fri 9am-3pm

Available to:

People recovering from substance abuse

HIV positive

History of incarceration

Veterans

“Community-at-large”

Intake process:

***

Emergency shelter

Available to women

Overnight shelter and meals to 60 women

Minority Outreach and Technical Assistance (MOTA) program

Smoking cessation assistance is funded partially by MOTA

Based on proportion of minorities NVHOH serves 

Supportive Services for Veteran Families (SSVF)

Available to low-income veterans or veterans and their families that are homeless or at-risk of becoming homeless

Must be honorably or generally discharged

Referral for permanent housing placements

Assistance with Security Deposits

Assistance with Rent

Assistance with Utility Bills

Childcare Assistance

Case Management

Assistance with Applying for Benefits

Transportation

Job Readiness Coaching

Referrals for Jobs

Referrals for Primary Medical Care, Mental Health & Substance Use Disorders, Legal Services and Credit Counseling.

Fact Sheet: http://www.newvisionhouseofhope.com/wordpress/wp-content/uploads/2013/12/SSVF-Fact-Sheet-.pdf

Transitional Housing:

Available to anyone, regardless of gender, sexual orientation, race, religion

Must be homeless, HIV positive, have mental or physical disability, and/or suffer from drug abuse

Provides case management in addition to long-term housing

Referral form: http://www.newvisionhouseofhope.com/wordpress/wp-content/uploads/2013/10/NVHOH-Refferral-Form.pdf

Permanent housing assistance and referrals

Relapse prevention

Employment readiness/entrepreneurial workshops

Men and women rap sessions

Personal development and healthy-living training

HIV/AIDS counseling and support

515 South Haven Street, Baltimore, Maryland 21224

https://www.mealsonwheelsmd.org/ 

Hours: Everyday from 8:30am-5pm.

Available to:

Maryland resident (living in service area)

Homebound or disabled individuals who are unable to access food or meals, permanently or temporarily 

Any adult

18 and younger - Depends on the situation, should call or complete application regardless

Any economic status

Closed: 

Thursday, November 27th, 2014

Friday November 28th, 2014

Thanksgiving

Christmas

Easter

Independence day

 ***Delivers the day before holidays listed above.***

Nourishment:

Will provide meals based on health conditions or dietary habits (Diabetes, low salt, Kosher etc)

Cost:

Sliding scale based on income

Full price is $15 per day for 2 meals

Can pay less if willing to disclose finances, income, etc

Application:

https://www.mealsonwheelsmd.org/client-application 

1800 N. Charles St., Suite 700, Baltimore, MD 21201

1800 N. Charles St., Suite 700, Baltimore, MD 21201

Available to: Listed for each program

Employment Assistance:

GEAR (Growth Empowerment Assistance Recognition)

          ○    Available to: AIRS and City Steps residents (detailed below)

          ○     Job Readiness Training

                 ■  An intensive coursework that focuses on attitudinal training, workplace etiquette, proper attire and behavior, and developing  and maintaining positive workplace behaviors and habits.

Contact Info for Updates:

Services listed under Mercy Supportive Housing. Search: “Mercy Supportive Housing”

610 N. Chester St., Baltimore, MD 21205

Walk-In Hours: Mon, Wed, & Fri from 9am-1pm

Available to:

Men...

Women...

Men with children...

Women with children...

Families…

...who are homeless

4710 Curtis Ave, Baltimore, MD 21226

Hours: Mon, Tues, Wed Fri 10 am–4pm (Drop-In); Classes on Mondays

Available to:

Women who are victims of human trafficking

Unaccompanied minors for a few services (GED, Self Esteem, and Emotions classes, as well as 1:1)

No ID needed; clients don’t even need to give their last name