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The Impact Organizational Values Have On Civility Issues

Are You Too Close to the Pulse?

Bob’s Story Too Familiar

Three high ranking executives are about to walk out of the workplace. They’ve given it all they have, but it just wasn’t enough. Sarah, the outspoken one of the group, went repeatedly into Bob’s office to warn him of both existing and impending problems.

Others had been in his office too. But he and the rest of the highest level executives just didn’t see what all the…

Incivility in the Workplace – Myth or Reality?

The workplace has changed. Computers have replaced typewriters, business casual has replaced the business suit in many cases, and applications for most jobs have gone online. What’s next?

A few of the things that seem sure, are that flying drones will become part of everyday life in some way, technology will continue to advance the auto industry as well as others, and the way we do business will…

Manage Your Emotions with Confidence – Qualities of An Authentic Leader

Last article, we talked about emotional drivers and resulting behaviors. We talked about fear and how it can distort our view of things, causing behaviors not conducive to or growth forward, and resulting in inaction. And the result of all this? Wasted time, productivity, and growth.

To gain a deeper perspective of our perception of an event, we can learn to take a step back, and view things in a…

What Do Deflated Footballs, Ebola, Health Insurance, and Differing Generations Have in Common?

Would Others at Your Workplace Say You Manage Your Emotions Confidently – And What’s the Real Story?

Deflated footballs, Ebola virus, health insurance, bigger workloads, changing environments, differing personalities and generations; there are so many things to be concerned with in today’s workplace. Any and/or all of these are legitimate issues that each of us deal with on a daily basis, things…

FREE Report – Top Things Employees Want – January 2015

If you were to write down the top 20 things your employees want, how close would your list resemble theirs? A few months ago, I solicited for responses to a Survey Monkey evaluation; Top Things Employees Want. You may have even been a participant of the survey. If so, thank you for your input.

The results have been compiled and the analysis complete. Now, I want to share those results with you,…

Will Your Sales, Staffing, and Performance Plans Succeed in 2015?

What can you do to increase the chances of your best-laid plans for your sales team, staff, and performance coming to fruition in the New Year?

Whether in business, or in your personal life, planning is an essential element to success. However, not all plans succeed. In this article, I want to portray some real-life type business examples, highlight some possible challenges to your planning, then…

The Role of HR and Managers In the Success of New Managers Overcoming Challenges

Constant accelerated workplace changes often launch brand new supervisors and managers into positions of authority and responsibility without allowing them time to adjust to the throws of the position.

Perhaps you are newly promoted or within the first few months of managing your department or business, and you have had some success in attracting cooperation within your team, but it’s…

Use Designed Learning to Identify How to Realize Organizational Needs

It’s a hard situation. You’ve guessed that your project (sometimes a very large one) has “XX” amount/hours of effort and resources, only to find out that the real effort is much bigger than anticipated. It’s always harder to deal with this reality after the fact. Unfortunately, I have seen this occur with clients twice in the recent past months alone. The result is the client either having to…

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The idea of having a camera facing front of room pointing towards and instructor is outdated, and not effective as a means for “eLearning.” This is now a form of webinar. The best way to implement such a thing should now be video bytes. I agree, it should be used as one of many tools, and…

What is Performance Excellence?

What do you think of when you hear the term, “Performance Management?”

Obviously, many aspects can come to mind. Performance Management involves so many moving parts and pieces, and much planning in advance as well as in hindsight of the process. Sometimes, it is hard to know exactly at what point to jump on the train. Do you start with setting goals? Should you plan the process out first? Does…

Lead with Confidence, Right From the Start!

Making a special appearance in Houston Texas!

 “How am I doing as a leader?” If you’ve been asking yourself this question, then congratulations! This means you’re ready to uncover what it will take to get from where you are now, to where you’ll feel more confident in your role as a leader. Join us on Thursday, May 15, and experience the transformation!Both my colleague, Monique LaCour, Speaker…

Instill Organizational Values As a Basis for Better Decision Making By All

Fewer and fewer people coming into the workforce do so having been brought up with any set of value system in place.  With these missing values, also comes the absence of business etiquette.

Teach organizational values, believe in them, and back them up.

Regularly discuss your team’s/organization’s values. This should be a part of your everyday conversationand clearly defines where you are going…

Collaborative groups often make the best decisions. Varying points of view often lead to consensus. #liontrainer #collaboration #leadership

I’ve heard it time and again. “We’ve been telling our staff the same things you told us today in seminar for months, but they just never seem to accept it until someone like you from the outside comes in and says the same thing to reinforce what we’ve…

The Common Thing

You are prospecting along, having a good sales day, when you run into that one prospect that says, “Can you send me some information on that?” Perhaps it is a stall tactic, or a way to get you off the phone. Sometimes however, it can be…

I just don’t think you can ever totally get away from face-to-face relationships. There is nothing like the in-person encounter; the look, the mood, the body language. If verbal is only a small portion of the communication model, then real body language…