Tea with the Devil

Full article (not paywalled)

Source details and larger version.

Book that was bad: this sucked 👎

(Or it isn’t; as you rightly point out in the tags, it’s a capitalism problem. But I’ll expand on this point of “capitalism”. I need to rant. I need to scream.)

I’m a professional translator. I work in video games and software, with an occasional dash of literary translation. I’ve worked in translation proper, I’ve worked on editing other people’s work, I’ve led a couple of translator teams. I’ve worked the occasional miracle, working around some Really Dumb Choices the developers made.

(Spoiler alert: other languages have different syntax and grammar, if you give me a list of nouns to translate, and then give me the plural “s” to translate separately, this is not good. Even in English, woman -> womans is dumb.)

I am a fan of making things affordable and accessible. I am really happy that Google Translate and similar things can tell me the gist of what people are saying in conversations I only half care about. As the poster above says, it’s great! Not perfect, but ok!

Do you know what’s not great? Do you know what the OP in the original image means?

The client the original image is talking about isn’t you. It’s not some person on the internet trying to find out what someone said in a Post. The client they’re talking about is, essentially, the corporation: the translation agency, the publishing house, the IT giant.

You, the individual, do not have the power to demand how I do my job. If you come to me and say, “Sarshi, I want you to take this 300-word post, run it through Google Translate, and then charge me half of what you usually do for translating it”, I can take it or leave it.

But I get contacted by agencies - half of them want this. “We have a game, Sarshi! Just post-edit the results of a machine translation!” “We have support articles, Sarshi! We’re paying you a lot less to post-edit the results of machine translation!”

You say it’s ok to have 80% accuracy, and I feel you! Yes, sometimes it is! But companies are like “lol, this works”, too!

It’s happening over and over. And these aren’t… they’re not people, you know? They’re not Auntie May trying to figure out what the dough recipe she got from her niece in Indonesia says. They’re agencies, trying to increase their earnings by promising top quality to companies, then going, “gosh, we said we’d do it for cheap, how can we manage that?”

Or they can even be large companies themselves. Oh, you’ve spent a bajillion trillion dollars trying to create the CryptoNFTVirtualRealityAI hybrid that everybody knew wouldn’t work and now you panic because your earnings are lower than usual? Oh, and you want to “cut costs” by screwing over every contractor you have? Great. Just great.

This is going to screw you over - you, the individual. Not my client, not the translator’s client in general - the company’s client. The corporation is too big to really care about how you feel about their product - the employees individually might, but the company’s only metric is if you buy it or not. And the company makes decisions based on what brings the most money for the least cost.

So your hardware manuals might be crap and you might be in tears because you have no idea how to make your new appliance do the thing. You’ll go on YouTube and you’ll find a solution, and you’ll eventually figure it out. And maybe you’ll forget about the crap manual in time. So next time, they still won’t get a good translator, because they already have a cheaper solution that seems to work.

So your game looks like it was translated by a bunch of rats in a bunker and you can barely understand what anyone’s saying? Well, maybe they got a bottom-feeding agency overpromise that they totally have legit translators working for $1/hour. Pinky swear! Did you buy the game? You did. So… the system worked! They’ll hire the same agency again!

It’s like the clothing industry all over again. We could have better clothes, but it’s cheaper not to. They’re doing us a service by selling us shoes that won’t last a season, and T-shirts that will look like crap after washing them twice - they’re cheap, aren’t they? They’re affordable. Anyone can get clothes. (So you pay more in time are are more frustrated? Who’s counting!)

And meanwhile, it’s easy to forget things might be different. That we have the ability to create good things, pleasant things. That manuals can be easily readable, that games can sound great, that books can be awesome to read. It becomes harder to trust the market, harder to believe in quality, easier to say that this is normal, this is how things just are.

And if you speak English natively, well… You’re at a huge advantage. A lot of stuff is created by your people, for you. For countries like mine, that are small enough to import a lot, nearly everything is translated. I want you to imagine almost all movies subbed, every appliance made elsewhere (with menus needing translated and all), every app in a foreign language. And everybody who can cut costs will try to.

I really just have to summarize Thomas's entire life:

He was in a committed relationship with a male swan named Henry for 18-24 years before a female swan named Henrietta showed up and mated with Henry.

Thomas was initially jealous of the pair and attacked them, breaking 2 of the 5 eggs Henrietta had laid. However, once the remaining eggs hatched, Thomas warmed up to them and helped raise them.

Henry couldn't fly because of an injured wing, so Thomas taught the cygnets how to fly.

When they needed to reduce the goose population in the pond where Thomas and the swans lived, they dyed Thomas's feathers red so he wouldn't be separated from Henry.

Henry, Henrietta, and Thomas remained in their happy throuple for years and raised 68 cygnets before Henry died in 2009. After Henry's death, Henrietta found another swan and flew away, leaving Thomas alone.

Thomas finally met and mated with a female goose in 2011 and had his own babies. However, another goose named George stole them and raised them himself.

As Thomas grew elderly and blind, he was relocated to a wildlife center where he raised orphaned cygnets.

His caretaker at the center described him as "pretty high maintenance."

Thomas died in 2018 at the age of around 40. He had a funeral that included a small coffin and a procession that was led by a bagpiper. He was buried under the stone where Henry was buried, the two finally reunited in death.