#servants

Another mark against General Tilney's character is that he gets irrationally angry at/scares servants:

To such anxious attention was the General’s civility carried, that not aware of her extraordinary swiftness in entering the house, he was quite angry with the servant whose neglect had reduced her to open the door of the apartment herself. “What did William mean by it? He should make a point of inquiring into the matter.” And if Catherine had not most warmly asserted his innocence, it seemed likely that William would lose the favour of his master forever, if not his place, by her rapidity.

“Why! How can you ask the question? Because no time is to be lost in frightening my old housekeeper out of her wits, because I must go and prepare a dinner for you, to be sure.” (Henry, on his father coming to his house for a visit. This may be half a joke, but General Tilney is very critical of the meal)

Mrs. Ferrars's character is made quite plain in this complaint about paying annuities (basically a pension here) to some of her husband's old servants:

I have known a great deal of the trouble of annuities; for my mother was clogged with the payment of three to old superannuated servants by my father’s will, and it is amazing how disagreeable she found it. Twice every year these annuities were to be paid; and then there was the trouble of getting it to them; and then one of them was said to have died, and afterwards it turned out to be no such thing. My mother was quite sick of it. Her income was not her own, she said, with such perpetual claims on it; and it was the more unkind in my father, because, otherwise, the money would have been entirely at my mother’s disposal, without any restriction whatever.

Mrs. Ferrars is loaded, and she begrudges paying a few pounds to 3 servants. She is greedy and ungrateful.

Mrs. Norris's treatment of the servants is similar to her treatment of Fanny. It shows the depth of her miserliness (how much could one boy really eat?) and also cruelty:

"I had been looking about me in the poultry-yard, and was just coming out, when who should I see but Dick Jackson making up to the servants’ hall-door with two bits of deal board in his hand, bringing them to father, you may be sure; mother had chanced to send him of a message to father, and then father had bid him bring up them two bits of board, for he could not no how do without them. I knew what all this meant, for the servants’ dinner-bell was ringing at the very moment over our heads; and as I hate such encroaching people (the Jacksons are very encroaching, I have always said so: just the sort of people to get all they can), I said to the boy directly (a great lubberly fellow of ten years old, you know, who ought to be ashamed of himself), ‘I’ll take the boards to your father, Dick, so get you home again as fast as you can.’ The boy looked very silly, and turned away without offering a word, for I believe I might speak pretty sharp; and I dare say it will cure him of coming marauding about the house for one while. I hate such greediness—so good as your father is to the family, employing the man all the year round!”

It also highlights her hypocrisy, as Mrs. Norris has moved in during the play to help with the preparations, so she is getting free meals all week but she won't let this kid eat when he's helping his father (who is building the stage for the play)

Mr. Knightley considers the common people of Highbury before moving a path, even though he likely owns all of the land and can do whatever he wants:

"But John, as to what I was telling you of my idea of moving the path to Langham, of turning it more to the right that it may not cut through the home meadows, I cannot conceive any difficulty. I should not attempt it, if it were to be the means of inconvenience to the Highbury people, but if you call to mind exactly the present line of the path"

The kind Musgroves, who have given their nursemaid a retirement plan instead of turning her out:

A chaise was sent for from Crewkherne, and Charles conveyed back a far more useful person in the old nursery-maid of the family, one who having brought up all the children, and seen the very last, the lingering and long-petted Master Harry, sent to school after his brothers, was now living in her deserted nursery to mend stockings and dress all the blains and bruises she could get near her, and who, consequently, was only too happy in being allowed to go and help nurse dear Miss Louisa.

And who clearly are rewarded for this kindness.

Anne Elliot showing kindness to Mrs. Smith, who has nearly fallen right out of the gentry, vs. her fathers disdain for charity:

“Westgate Buildings!” said he, “and who is Miss Anne Elliot to be visiting in Westgate Buildings? A Mrs Smith. A widow Mrs Smith; and who was her husband? One of five thousand Mr Smiths whose names are to be met with everywhere. And what is her attraction? That she is old and sickly. Upon my word, Miss Anne Elliot, you have the most extraordinary taste! Everything that revolts other people, low company, paltry rooms, foul air, disgusting associations are inviting to you. But surely you may put off this old lady till to-morrow: she is not so near her end, I presume, but that she may hope to see another day. What is her age? Forty?”

Added to Sir Walter and Elizabeth's idea to cut expenses:

“Can we retrench? Does it occur to you that there is any one article in which we can retrench?” and Elizabeth, to do her justice, had, in the first ardour of female alarm, set seriously to think what could be done, and had finally proposed these two branches of economy, to cut off some unnecessary charities, and to refrain from new furnishing the drawing-room; to which expedients she afterwards added the happy thought of their taking no present down to Anne, as had been the usual yearly custom."

Vs. how the Crofts treat the poor:

She could have said more on the subject; for she had in fact so high an opinion of the Crofts, and considered her father so very fortunate in his tenants, felt the parish to be so sure of a good example, and the poor of the best attention and relief, that however sorry and ashamed for the necessity of the removal, she could not but in conscience feel that they were gone who deserved not to stay, and that Kellynch Hall had passed into better hands than its owners’.

Henry Crawford's moral fall begins with ignoring the needs of his tenants:

"I have half an idea of going into Norfolk again soon. I am not satisfied about Maddison. I am sure he still means to impose on me if possible, and get a cousin of his own into a certain mill, which I design for somebody else. I must come to an understanding with him. I must make him know that I will not be tricked on the south side of Everingham, any more than on the north: that I will be master of my own property... I have a great mind to go back into Norfolk directly, and put everything at once on such a footing as cannot be afterwards swerved from. Maddison is a clever fellow; I do not wish to displace him, provided he does not try to displace me; but it would be simple to be duped by a man who has no right of creditor to dupe me, and worse than simple to let him give me a hard-hearted, griping fellow for a tenant, instead of an honest man, to whom I have given half a promise already. Would it not be worse than simple? Shall I go? Do you advise it?”

Of course, Henry does not go to Everginham, as he knows is right, but instead goes to the party in London, where he again runs into Maria...