As my phone is about to go kaput and hanging on for dear life, I decided to purchase one online. Seeing that I am really digging the new Google Pixel 3 XL, I thought Iād purchase the Google 2 XL just to get a hang of it and the fact that it was cheap.Ā
However, after a couple of days, nothing seems to be in progress after placing an order on one of the most famous online stores here in Malaysia. Therefore, I decided to send a message to the seller. From there, we exchanged phone numbers and as time went by things got rather odd. I was asked to cancel my order and instead order directly from him/her. Knowing that if I were to buy directly from the seller, there is no buyer/seller guarantee. It could possibly be a scam. Due to that, I decided to cancel my order entirely and opted to place an order for another phone. It cost twice as much, but I didnāt mind it because of the specs. It was nevertheless another android phone.Ā
After the order was placed last Friday, I got a notification that my order is packed and ready for shipment on Saturday morning. Hooray! I thought.I might be getting the phone earlier that estimated. Then, Monday came and yet the status of the order was still āprocessingā. What does that mean? Based on past experience, when an item had been packed and was ready to be shipped, I would get a notification. Unfortunately, I received no such email. Monday went by and on Tuesday, yesterday, I decided to live chat with the customer service. I was reassured that everything will be OK and that my order is with them. There was still no change in my order status - processing. Alright, fair enough. Letās wait and see.Ā
Today came and the order status is very much still the same. Once again, I chat with the customer service. He reassured that I would most definitely get my order latest by Saturday. Then, I contacted the seller. The seller told me that it would take at least 3-7 working days to process the order. Right now, as I am writing this, I am very confused. I was given a tracker and the estimated delivery time does not tally with the one on the website. One says that the estimate delivery time is on 26 October 2018 while the other states 27 October 2018. On the one hand, I have the customer service telling me my order will arrive before the estimated time frame and on the other hand, I have the seller telling me that processing takes 3-7 working days.
All in all, I am overwhelmed by the constant need to check my emails, phone messages, and tracking my order. The reason I am so concern about the delivery time is because I wonāt be around next week and it would be nice to get the phone before I go off on my annual leave. Also, my current phone is slowly dying. Right now, Iām just throwing myself into positive thinking and work. I need to keep myself distracted. Fingers crossed everything will work out fine. More update to come. Stay tuned.Ā Ā Ā Ā