Why I Love Caitlyn, and Why You Hate Her
⚠️ READER DISCRETION: I am not condoning Caitlyn’s actions and behavior, I am simply exploring the depth of her character and explaining what motivated her pursuit of revenge.
There’s no denying the gravity of Caitlyn’s actions as they are unquestionably wrong. However, her character cannot be reduced to these actions alone. This sudden, devastating behavior of hers is shaped by a thread of complex motivations and circumstances, but many choose not to acknowledge this simply because of her elite background.
Like many others, I initially overlooked the point of the gassing in Zaun, which I think is a crucial thing everyone must first understand before diving into the discourse over Caitlyn's character.
The Grey, often misunderstood as being used indiscriminately, was strategically deployed against the Chem-Barons to limit collateral damage. Caitlyn chose precision over chaos, targeting those directly responsible for Zaun’s turmoil. Furthermore, Caitlyn didn’t kill the Chem-Barons; she captured them, with net-deploying bullets. While her methods are controversial, they reflect a calculated approach; mischaracterizing her raid as a reckless attack ignores these details.
This isn’t to deny or excuse the fact that Caitlyn did, indeed, gas Zaun. Who’s to say that gas didn’t seep into the streets where innocent Zaunites roamed, harming them in the process? It’s entirely possible that innocents were affected and devastated. However, my brief explanation is only added to gain better perspective over the objectives of the gassing itself.
Now moving on, despite her privileged upbringing, Caitlyn shows a genuine effort to understand and connect with Zaunites. She places her trust in Vi, a Zaunite she’s never met before, to guide her in her search for Silco. Her journey through the undercity opens her eyes to the struggles of its people, challenging her perspective.
In S1E4, when investigating the airship attack, she encounters an undercity resident and reassures him, “I can protect you.” Later in the season, when Vi gets stabbed, Caitlyn encounters someone formerly connected to Vi. He’s grown a distaste over himself due to his appearance, and yet Caitlyn embraces him with compassion and tenderness, as a silent sign of gratitude. Then, she surrenders her cherished firearm—her only means of protection—in return for a healing potion to save Vi. In S1E7, Caitlyn’s heartfelt monologue in her conversation with Ekko perfectly captures her hope and determination: “This city needs healing. More than I ever realized. Please, let me help you.”
When Caitlyn and Vi stand in front of the Council, Caitlyn declares: “Councilors, this is Vi. She was born in the undercity. Even though we failed her in countless ways, she risked everything to show me what life is really like down there. People are starving, sick, ravaged by Shimmer. They live in constant fear of the coordinated efforts of violent crime lords.” This monologue alone shows how Caitlyn embodies optimism, believing in the inherent goodness of people, even Zaunites. It also shows that she is very willing to fight for them; she sees helping Zaunites as an act of bringing justice and equality into this world.
Many overlook the depth of Cassandra and Caitlyn’s relationship, reducing it to a simple narrative of a daughter mourning her mother. However, Caitlyn’s mourning is more layered than that. Throughout her life, she has been rebellious, driven by a desire to uncover the reality her mother tried to shield her from. In S1E4, Caitlyn reflects on this by saying, “She’d do anything to keep me from seeing the real world.” Caitlyn’s defiance wasn’t just rebellion for its own sake—it was a stand for her ideals. She sought enlightenment and understanding, even if it meant stepping outside the privileged bubble her mother built for her. By venturing into the undercity and aligning herself with Vi, Caitlyn rejected her mother's own ideals. In a way, her actions mirror Vi’s: just as Vi betrayed her people by working with the enforcers, Caitlyn betrayed her mother by involving herself with Zaunites. Remember: The last time we see Caitlyn and Cassandra interact on-screen is during Caitlyn’s plea before the Council. And in that moment, Caitlyn was fighting to protect the very kind that would soon kill her own mother.
You say that Caitlyn’s drastic shift is unjustified, as she’s only experienced a fraction of the suffering Zaunites have been enduring. But that’s precisely the point! Her transformation shows how personal loss can drive the change of one’s entire character; she’s never experienced loss before which is why it feels so heavy for her. And unlike Zaunites, Caitlyn actually has the power to act on her grief. Zaunites have only known misery their whole lives. When their loved one dies, they know there is nothing more they can do but grieve. They don’t have an inch of the privilege and military support Caitlyn has. If you had given them the same resources as Caitlyn, they wouldn’t hesitate to bring ruin to Piltover. Simply put, they don’t fight Piltovans because they don’t want to, but because they can’t.
When Jinx takes her mother away, her compassionate ideals completely shatter. Having always sought justice and understanding for Zaun, Caitlyn feels deeply betrayed, as her faith in the good within every Zaunite is overturned. Her mother’s death becomes a turning point—driving her to abandon her ideals and adopt Piltover’s disdain for the undercity, finally understanding the resentment many Piltovans harbor.
We also tend to forget that, aside from losing her mother, Caitlyn has directly suffered under the hands of Jinx. Caitlyn was held captive by Jinx in Season 1—and God knows what was done to her during that period. In the dinner scene, we see Caitlyn break down in tears, visibly flinching when Jinx moves toward her. It’s clear that Jinx has traumatized Caitlyn not just once, but twice. These experiences deeply shape Caitlyn’s actions moving forward. The pain and fear she’s endured push her to a place where she’s willing to sacrifice almost anything, even if it means putting a child’s life at risk (Isha's) or severing ties with Vi.
While they share their differences, Caitlyn and Jinx are the perfect example of foil characters. Here’s an instance which proves this: Both allow themselves to be influenced by manipulative, powerful figures all while being in a vulnerable state of mind.
Jinx is haunted by guilt; her attempt to save her family only ended up killing them, leaving her with the crushing weight of self-blame. She clings to Silco, not because he was the father she needed, but because he was the father she wanted. Silco indulged her destructive tendencies, keeping her at an all-time high on the edges of chaos. Fragile and broken, Powder crossed paths with Silco at the right moment; he saw the perfect chance to mold her into someone bewildered, unrestrained, and astray.
Caitlyn has her own Silco: Ambessa, the ruthless Noxian leader with a brutal philosophy of war. Ambessa enters Caitlyn’s life at a pivotal moment, stepping in just as Caitlyn is grappling with the devastating loss of her mother. In a spiral of self-identity, Caitlyn struggles with the weight of Piltover’s expectations and her unresolved guilt over her strained relationship with her mother (as explained in previous paragraphs). Just as young Powder mourns her family, Caitlyn blames herself for the death of her mother. Caitlyn got herself involved with the Zaunites even when she was warned not to, and at the expense of her defiance came the death of her mother. Driven by guilt and a thirst for vengeance, Caitlyn steps fully into her role, declaring in S2E1: “I am a decorated officer. Leader of House Kiramman.”
Jinx and Caitlyn share a tragic parallel: they both lose everyone they hold dear. Jinx loses Vi, Vander, Claggor, and Mylo. Caitlyn is left without Cassandra, Vi, Jayce, Mel, and Tobias. Stripped of their support systems, they are left isolated, with no one to confide in or rely on. They become vulnerable, used as pawns in the larger schemes of Silco and Ambessa’s strategic games.
Caitlyn's inner turmoil is exactly why Ambessa’s manipulation is so effective. Caitlyn is compelled to take revenge, but she doesn’t know how to. And without anyone else to guide her, she places her complete trust in Ambessa's expertise. Ambessa doesn’t just give Caitlyn the authority and power to avenge her mother; she teaches her how to use them to their full potential. She toys with Caitlyn's vulnerability, making her adopt the Noxian values of wrath, bloodshed, and ruthlessness.
It’s easy to downplay Caitlyn’s grief since she comes from an elite upbringing. While Cassandra Kiramman is laid to rest in a golden casket with a proper burial, countless innocents in Zaun become victims of merciless violence, being left to die on the streets. After the timeskip however, Caitlyn is shown to recognize the moral cost of her actions. Though the series portrays this realization subtly, it becomes evident that Caitlyn is grappling with the inhumanity and immorality of her pursuit of revenge. In S2E4, this internal conflict comes to light during her conversation with Ambessa. When Ambessa attempts to stoke her fury again, Caitlyn disarms her with a piercing question: “Why is peace always the justification for violence?”
Here's another scene that subtly depicts her realization and remorse:
Caitlyn: You're a monster. Why? Why do all this?
Singed: Why does anyone commit acts others deem unspeakable? ... For love.
When Caitlyn steps further and sees Orianna, she realizes that Singed's revenge is a reflection of her own: a person grieving the death of their family member. Here, there's a saddened glint in her eyes. She finally understands now, that love and grief made her do things that once seemed so foreign to her. In this case, going against her own principles just to succeed in her revenge.
Caitlyn is now forever haunted by the outcome of her mistakes, but she knows her past cannot be erased. During her confrontation with Jinx in the prison, she admits, “No amount of good deeds can undo our crimes.” While this statement is directed at Jinx, it feels like Caitlyn also holds this against herself for her wrongdoings.
Caitlyn’s acts of atonement are done quietly. She’s not good with words; she’s bad at articulating how she feels. Ironically, Vi is much better than Caitlyn when it comes to confronting and vocalizing internal conflict. So instead, Caitlyn’s actions speak for herself. By removing the guards at the prison, she tacitly allows Vi the opportunity to rescue Jinx. She knows Vi will come to save her sister, and yet she lets her. She finally lets go of Jinx and the grudge she held against her, as a silent act of her love for Vi.
And in S2E9, Sevika is shown to be sitting among the Councilors. But thanks to a fan's keen eyes, we find out that she is sat particularly on Cassandra Kiramman's chair (which not many notice). By allowing a Zaunite to occupy her mother's seat, Caitlyn gives them a chance to be rightfully represented, a chance for their voices and suffering to finally be heard. It’s a quiet display of Caitlyn’s evolution and willingness to bridge the divide between Piltover and Zaun.
That said, Arcane’s ending left much to be desired regarding Caitlyn’s arc. The heavy focus on Hextech overshadowed the sociopolitical dynamics of Piltover and Zaun. This is the main reason a lot of hate is thrown toward Caitlyn—there is an act of accountability, but there a lack of consequence. While Caitlyn acknowledges her mistakes, her privileged status keeps her from real repercussions, unlike the tragedy other characters had to face. This is frustrating, even to me, as someone whose favorite character is Caitlyn. Yet, in a way, it realistically portrays the inequalities in our own world—where the elite are often shielded from justice, and repentance is the closest they ever come to redemption.
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