I hate it when people do this. Folks, even if you're comfortable with minimal personal space, many other people are not. It can be very intimidating and disturbing to have a stranger enter your personal space unnecessarily. There is also the fact that if you are standing so close to someone that they cannot avoid making physical contact with you, such as elbowing you when they hand their money to the checkout operator, they will feel obligated to apologise when the fault is actually yours for standing too close. If you don't want to take an elbow to the face or have your foot stepped on, don't stand so close that people can accidentally do these things.
Think twice, especially, if you are a large man: having a man enter their personal space can be downright scary for anyone who is smaller than you, particularly children, women, and folks with disabilities. You never know what negative experiences other people have had. (You might be sure that you would never hurt anyone, but they don't know that.)
If a person asks you to give them more room, do it unless there is a very good reason why you cannot (in which case, gently apologise and explain the reason). If you remain — or worse, argue — you are showing that you are willing to violate their boundaries as well as their personal space. From that point on, if they react defensively, lash out, or start to panic, you are the one who has created that situation by not moving when you were asked to.
As the speaker in the video points out, there is really no reason to crowd someone if there is space around you both. You won't make anyone get through their business faster by crowding them: if anything, you may make them anxious or irritated so that they fumble and take longer. Just take a couple of steps back and be patient, and you will avoid putting unhelpful pressure on anyone.
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