In light of recent events, I have begun submitting bug reports when I see mature content labels applied inappropriately to posts, especially if an appeal has been rejected.
Extremely good idea - how are you doing it? Through the contact us option?
Yeah itβs one of the options on the Contact Support form:
for what it's worth: after a few months of submitting help tickets as 'feedback' when i saw a post inappropriately flagged as mature, i tried following this suggestion instead. today i got my first-ever response from tumblr support on this issue, letting me know that a post i'd submitted a ticket before has had its mature content flag removed.
Hey it worked! Maybe if enough of us make a stink theyβll fix the fucking system.
This is legitimately brilliant. Bug burndown reports (the rate at which your software team can close bugs) is a major metric for most software houses.
It takes an extra step in our part, but this is part of what makes it effective. It's not one click, one reblog activism and it hits them where they care: their damn KPIs.
