M2M technology ushers in the age of total connection - Dan Bieler, Forrester
Certain industries are already seeing an uptake in M2M, particularly where regulations are driving adoption.
Dan Bieler, principal analyst at Forrester, says there is a difference between the M2M and consumer environment and enterprise.
“From the consumer end it’s about having a lot of apps in the home, communicating with each other and elements of smart grids, such as electric and water meters. This includes applications in healthcare, monitoring heart rates which are linked up to a central database, so doctors can get in touch and inform patients they should have a check-up,” says Bieler.
“In the enterprise space there are a number of solutions and metering in the context of facility management. It’s being used to monitor areas such the oil industry, measuring holes in pipelines, asset tracking is another big area, as it is being used to track devices in hospitals.
“The range of applications is extremely widespread. It is quite horizontal in nature, being used to monitor, meter, navigate and notify in all sorts of sectors. But having said that, M2M surprisingly is still not a top priority. Our research found only one in 10 sees it as an important area.”
One reason for this is that the return on investment is often hard to demonstrate. In austere times the focus of the CIO is often on how to cut costs and reduce headcount: “It’s difficult therefore to come up with the required funding,” says Bieler.
“In some instances, companies are struggling to define which processes they want to support with that solution. But it is clear that interest is growing.”
One issue for the deployment of M2M is the lack of seamless connectivity for wireless and patchy 3G coverage. The GSMA says spectrum will be crucial in achieving a more networked economy, supported by a sufficiently flexible regulatory environment in the telecoms sector and in other industries. In the next four years the mobile industry will invest $793bn in expanding the coverage and capabilities of mobile networks, according to GSMA.
Networks provider Ericsson forecasts mobile data traffic will grow tenfold between 2011 and 2016. But even with new spectrum, mobile operators will need to be able to manage the fast-rising tide of traffic on their networks, both to deal with congestion and tailor delivery to specific service requirements, it warns.
Bieler says lots of small bits of data can add up to significant amounts, which can easily be underestimated. Smart metering in itself does not include a huge amount of data, but in theory it involves millions of meters sending information every 15 minutes.
Regular upgrades will have to be part of the broader M2M scenario, he says, raising the question of who should bear that cost. At the moment it looks like it would fall on carriers. “It will be a combination of developments, additional broadband technology, HTML5 will help and IPv6 of course. Plus the recognition that it can support and enhance business processes. There are a number of possibilities where M2M can play a role, such as automating processes that, in the past, would have been handled by people,” he says.
Bieler believes that M2M will eventually become embedded into business processes.
“I don’t see one part tipping the move to M2M, but several step changes, such as the 2014 EU regulations for cars that will certainly have a large impact on the automotive sector.”
Warren East, CEO of microprocessor company ARM – which manufactures embedded chips for M2M technology – recently told Computer Weekly the initial growth of this market will be slow. “Over the next five years I’m not expecting there to be much take-up – the opportunity will be over the next decade,” he says.
Bieler agrees. “In the next five years enterprises will start to see the value in M2M, it will be seen as a necessity and start to become more widespread,” he says. - Dan Bieler, Forrester - October 15, 2012