my friend just had an art show and they were communicating with the gallerist over email. They could clearly tell that the gallerist was using AI to respond to their emails, but just rolled their eyes and moved on.
and then on the day of the show, my friend asks, "where is the camera I requested?"
gallerist: "you didn't request a camera"
my friend: "I did, and you confirmed that you would have one here."
gallerist: "that isn't true."
and then she proceeded to pull up the email thread, and my friend could see that every single email they had sent had been summarized by AI, and that the gallerist had then had AI write a response to them based on the AI summary, and that the AI had detected that they needed a camera, and confirmed on behalf of the gallerist that they would bring a camera, but because the gallerist had offloaded the work of actually reading and responding, she simply hadn't actually made any note of it herself, therefore didn't bring it, nor did she even know one was needed.
so my friend had done all of this communication about their needs and expectations to be able to make the show possible, and the person whose job it was to read that information and get it done had simply.... not read the information and not done it. because AI.
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