Fenix Commerce

COVID-19 and resulting supply chain issues increased consumers' awareness of the shipping and delivery experience. ShipStation found that more than 85% of shoppers demand full visibility into shipping timelines before making any online purchase. This heightened expectation calls for retailers to give customers real-time shipping rates and delivery estimates during checkout. Level up your CX and win up to 40% more revenue by providing definitive EDDs and real-time shipping rates on your product page, cart, and checkout with FenixCommerce. Learn more here:

Fenix reduces the complexity of your Fulfillment operations by automating the decision-making required for Order Routing and Carrier selection, thereby optimizing your existing OMS. Opt in for our FREE Ship Cost Simulation and we'll use your historical carrier and fulfillment data to identify potential ROI leaks and show you how much savings you can unlock with Fenix.

Shipping & Delivery can become your competitive advantage and literally improve your profitability—only if you get it done right.

Schedule time with our team and we'll show you how to:

📈optimize your shipping operations ✅lower your carrier spend by up to 20%, and ✅make lots of $$$ from shipping.

Plus, we can run a no-cost Carrier Rate Simulation using your historical carrier and fulfillment data to reveal ROI leaks.

Get in touch:

When it comes to online orders, customers want to know one thing: when their package will arrive. With 92% of customers saying estimated delivery dates influence their decisions and 90% expecting 2-3 day delivery, delivery timelines are a key factor in improving your customer's shopping experience and boosting your site conversions.

Providing accurate delivery date estimates on PDP, Cart, and Checkout:

✅eliminates customer confusion and anxiety regarding delivery ✅creates delivery transparency ✅increases conversions by up to 40%, and ✅reduces abandoned carts and WISMO calls (up to 75%).

Use this quick guide to learn how to power accurate estimated delivery dates for your webstore:

Join a league of Retailers using Fenix to delight their customers with a superior pre-purchase and post-purchase experience and see up to 40% incremental conversions.Don't take our word for it. Hear directly from DTCs actively using Fenix:

Rising carrier shipping costs make fulfillment a serious headache for Retailers and ultimately

⬆️ Increases overhead cost for businesses ⬇️ Decreases margins for DTC brands 📈 Hurts Merchants'' conversion rate ⬆️ Increases cart abandonment rate, and ⬇️ Decreases customer satisfaction

Fenix's Multi-Carrier Parcel Shipping Platform is the solution that fixes all of these problems for good—helping DTCs reduce shipping costs by up to 20% and increase shipping revenue by 51%.

See how much in shipping costs you will save with Fenix. Get your FREE DEMO now:

Most shoppers abandon their carts if they can’t find transparent shipping information. Delivery date transparency is crucial for e-commerce businesses. A staggering 49% of customers abandon their cart due to a mismatch between their expectations and the actual delivery date. Promising definitive delivery dates earlier on PDPs removes one big reason for shoppers to doubt you and quickly improves your conversions. Learn how to win more shoppers with a delivery promise you can keep.

FREE SHIPPING is a great way to incentivize buyers and get them racing to checkout. But you're probably worried it will hurt your profit margins.

Thankfully, there's now a surefire way to not only offer free shipping but also EARN REVENUE from your shipping operations, ultimately turning it from a major cost-center to a profit-center.

Let us show you how, with this resource containing actionable info on offering affordable shipping and improving margins:

🔥 Meet with FenixCommerce at eTail™ West Connect, the premier retail event in Los Angeles, from 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟏𝟑-𝟏𝟓, 𝟐𝟎𝟐𝟑, at JW Marriott L.A. LIVE.

On September 14, don't miss the captivating keynote session moderated by our very own Ward Parry, VP of Business Development, at 𝟗:𝟎𝟓-𝟗:𝟐𝟓 𝐚.𝐦.

This session features 𝐃𝐚𝐧 𝐖𝐢𝐥𝐥𝐢𝐚𝐦𝐬—Chief Revenue Officer at 3 Day Blinds, an experienced marketer, innovator, and growth hacker. Exploring 𝐃𝐈𝐆𝐈𝐓𝐀𝐋 𝐒𝐎𝐋𝐔𝐓𝐈𝐎𝐍𝐒 𝐓𝐎 𝐈𝐍𝐂𝐑𝐄𝐀𝐒𝐄 𝐑𝐄𝐓𝐄𝐍𝐓𝐈𝐎𝐍 𝐀𝐍𝐃 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐋𝐈𝐅𝐄𝐓𝐈𝐌𝐄 𝐕𝐀𝐋𝐔𝐄, Dan will share his considerable expertise on maximizing marketing effectiveness in challenging times.

Join Dan as he spotlights customer retention strategies, how to harness your tech stack’s power, and how to forge influential partnerships to unlock growth opportunities.

Be part of this dynamic exchange of ideas highlighting tactics crucial to our ever-evolving industry. See you there!

Want to get more customers to checkout instead of abandoning their carts?

Then be at PARCEL Forum (The Small-Package Supply Chain Show), as our CEO, Akhilesh Srivastava, shows you how to provide accurate delivery promises and personalized shipping promotions on your product pages and checkout, so you can compete effectively against Amazon and all the big boys, while gaining up to 40% incremental "add to cart" conversion lift.

Date: September 12 Time: 9:00-9:40 CDT

Exciting results await! See you there.

Be at eTail West Connect @ 9:25-9:45 a.m For Ward and George’s enlightening keynote session:

Mark your calendars for the morning of September 14, as Ward Parry, our VP of Business Development will moderate an engaging conversation at 9:25-9:45 a.m. with George Huff, CEO of Opal—a true business/tech/design geek turned industry visionary. Under the Day Two theme of digital solutions that boost retention and customer lifetime value, George Huff will share invaluable insights on aligning marketing strategies, conquering the "Pyramid Problem," and the transformative power of visibility in enterprise marketing organizations. This topic is critical to shaping the future of retail and for anyone striving to succeed in the ever-evolving eCommerce landscape.

📢 Calling all retail innovators. Meet with us in Los Angeles, 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟏𝟑-𝟏𝟓, 𝟐𝟎𝟐𝟑, at eTail™ West Connect. FenixCommerce proudly sponsors this premier event designed to reimagine and reinvent Retail.

🚀 On the 14th, our VP of Business Development, Ward Parry, will moderate a morning session, leading the charge in exploring digital solutions to increase retention and customer lifetime value.

🎙 Ward will kick things off with an inspiring 15-minute talk. He’ll then introduce two keynote speakers– 𝐃𝐚𝐧 𝐖𝐢𝐥𝐥𝐢𝐚𝐦𝐬, Chief Revenue Officer at 3 Day Blinds, and George Huff, CEO of Opal–followed by a panel discussion on "𝐓𝐡𝐞 𝐎𝐦𝐧𝐢𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐈𝐦𝐩𝐞𝐫𝐚𝐭𝐢𝐯𝐞."

Come network with the brightest minds in retail at JW Marriott L.A. LIVE—see you there!

Join industry leaders Peter Sheldon (SVP Strategy, Maergo) and Akhilesh Srivastava (CEO, FenixCommerce) as they break down everything from pre-purchase decisions to delivery speed, shipping visibility, and loyalty.

Don't miss out—watch now and start delivering delight to your customers.

▶️Looking to deploy Fenix EDD and Order Routing? Discover the key considerations for Enterprise-level retailers planning to leverage our transformative solutions.

Learn how choosing the right partner, building a compelling business case, and optimizing key processes can substantially increase your conversions and reduce split shipments.

Gain valuable insights that'll transform your retail operations into a highly efficient machine with FenixCommerce.

Speakers: Zach Z., Mark Riskowitz and Don Vangeloff

Need a convincing business case to gain big-time Shipping cost reduction? Bombas did. And they identified 18% savings using our Multi-Carrier Rate Shopping simulator.

Run your past shipment data through our engine and witness first-hand its algorithmic models working to quantify the potential savings for your business. For Bombas, the engine identified a more cost-effective service for 34.6% of the total shipments, realizing an average savings of $2.56 per shipment decision and $2 million in savings on annual shipping spend.

We invite you to harness the power of our rate simulator and gather actual data to build a compelling business case. Armed with tangible results, you can present a persuasive case to drive cost optimization initiatives and reach your business's full potential.

▶️ Here's how to deploy clear, definitive Estimated Delivery Dates (EDD) on your webstore with FenixCommerce.Communicating accurate delivery date estimates on PDP, Cart, and Checkout can potentially increase your conversions by 10%-40% or more.

Say goodbye to abandoned carts by frustrated customers and hello to a seamless shopping experience. Watch this 2-minute video and take the first step towards transforming your webstore.Speakers: Mark Riskowitz, Zach Z. and Don Vangeloff

See how Bombas discovered 18% cost savings in Carrier spend, using Fenix’s new Multi-Carrier Rate Simulation engine, to identify alternative, cost-effective carrier services for every shipment.

Using our engine, Bombas identified a more optimal carrier option that met or exceeded delivery date expectations for a staggering 34.6% of their past 183,000 shipments.