The Server is always right

I had this customer order a Togo order. He ended up changing his order multiple times while we were cooking it, complained about the Togo fee (even though it’s plastered on our menus, on our register, on our goddamn DOOR, etc.) and then asked for a sweet tea and coke. Whatever, I get the drinks for him. And. This fucking dude. Looks me dead in the fucking eyes. And says

“How do I know which one’s the sweet tea and which one is the soda?”

Motherfucker. What. What did you just fucking say to me?? Are you baiting me??? Do you want me to live up to the stereotypes surrounding my establishment. Because I will take off my fucking name tag and DECK YOU ACROSS THE GODDAMN REGISTER-

“Sir.” I say, ever so gently. “The soda is carbonated. It has bubbles. The sweet tea. Does not have bubbles.”

“M’kay. Whatever you say.”

Customer: Hey, I like your singing. What song is that?

Me: Thanks. It’s by the band Ghost.

Him: Oh, I think I might have heard them on the radio somewhere.

Me: Um… maybe. You might have.

Him: Are they a religious band?

Me: Uhh…

Him:

Me: I- I think so. A little bit.

Him: Well, I might have to look them up.

Me: (trying not to laugh)

When we were going through the self checkouts, an older woman employee that I thought I recognized from when I used to go with my ex pre-Covid was there.

Chris was using the till, and she tried to scan something while still on the Savers Club screen, so the employee asked Chris if she had a membership, she didn’t.

The employee looked at me and said “I know you do!”

I rolled my eyes, chuckled, said “of course I do”, and entered my number.

Chris paid, and the employee came back to check on us, and told us “go out there and make today the most wonderful day ever!”

I put my arm around Chris, pulled her in, and said “with this girl at my side, every day is the most wonderful day ever!”

I looked at the delivery information and saw that she did not tip. Her instructions said: "Thank you! FYI: I started to tip after my food is dropped off because my bag is often open when I receive it."

I sighed and started to head to her way. I love to give people the benefit of the doubt but I had no faith that she would. I noticed a pattern of people saying they will add a tip later and then never do. It's shitty, but it's whatever. I need the money.

Her large bag was heavily sealed and both of her drinks were taken out of the drink carrier and put into my car's drink holder. It is easier that way. When I arrived at her house, she was waiting outside. I drove into her steep driveway and parked. A part of my car scraped against her driveway, making an awful noise. I asked my partner to hand me the drink carrier. I put the drinks in their home. We unfortunately had lost a straw. I walked it up anyway. I felt anxious because she was waiting on me.

I walked up to her and we exchanged pleasantries as I handed her her food. She started to tell me to be careful going down her driveway because it is steep. At the moment it felt directly related to the terrible noise my car made. Though she was speaking very slowly, almost as if she were dragging out the sentence to buy herself time. She was analyzing the bag while she talked. Her hands moving over it.

I was almost away, when I heard her say:

"Wait..."

I turned around, expecting her to bring up the missing straw. I would've just been honest and offered to look for it. Perhaps she was going to say the order wasn't hers or an item was missing from the label. I figured that she was looking at the label, since she was so focused on the bag. When I looked at her, I saw that she was holding the seal to the bag. That was now not attached to it like it previously was.

She pointed out that it was unsealed. I told her no ma'am. This is exactly how I received the order. My brain was doing jumps, my heart was beating fast. I wanted to say: You don't have to commit so hard, I knew you weren't going to tip.

But I held my tongue. Instead I said "Hey, that bag was SEALED right?" Through my open car window to my partner. He confirmed immediately. She was already inside.

I am angry at the blatant accusation. I am also angry at how I responded. How I handled it. Though, I don't think I handled it badly.

Anyway, that was a really awful thing to do. If you're not going to tip, just don't do it. Making accusations like that can actually harm people and get them in trouble. Your bag was sealed. Your food was not tampered with. You are not obligated to tip. I did not expect you to. If this is a way to get free food; I will set all of this straight and I will not hold back. Have the night you deserve.

Fuck you, Dani.

Written by AprilFool 🐸

I just recently got my new fahlo bracelets and one is a red wolf. And I had completely forgotten that I had chosen insta-track when I bought it which means no qr code to scan.

And I emailed them about it, very politely, very sweetly asking if they could send me a qr code and so I sent them my info. And they reminded me about insta-track and I found the little menu on the top right corner, of the app, that let's you start instantly tracking. And they even sent screens hot instructions after I had found it!

And I did apologize for causing such a fuss (even though I didn't really. I was very sincere and kind and patient through the whole thing.) And thanked them an abundant amount for all the kindness and help.

And guess the fuck what? They were super kind. Super enthusiastic. Super polite and sweet the whole entire way! THEY WERE INCREDIBLE AND AMAZING.