eros > thanatos

Uber blocked my access to the “help” and “previous trips” tabs in the app. I can no longer reach out to them through the app and - if I hadn’t already screenshotted his info - I’d have no access to my uber drivers name and license plate.

Couple things: One, yes, I did get my keys back. After about two weeks of messaging back and forth, trying to find new avenues to reach Uber’s support and having plates ran, i got my keys. The car key doesn’t start my car anymore, just grinds the engine, so I’m inclined to believe sometime during my separation from them, they were deactivated or something. I know that I SHOULD change the locks. But I don’t have another $300 to go to a locksmith to do that.

Two, y’all have posted some downright horrifying stories and it really made me think about how hard I had to search to get an actual phone number. But y’all listen: Uber has a secret phone number. Its a “critical emergency” line and they definitely hung up on me when I called it, but I had a location for my keys about 30 minutes after.

I tussled with sharing it, because it’s supposed to be the 911 of Uber, but then, after reading all the stories and realizing y’all have been in perilous situations and that the drivers that put you in them are still earning money by putting people in danger, I realized Uber doesn’t give a shit. If it’s supposed to be Ubers 911, everyone should know it. I can’t guarantee if you’ve lost something this will work, but if your driver is/was erratic, or threatened you, or harmed you, their number is 800-353-UBER. It’s 24 hours. They may or may not hang up on you. But it’s what I did, and - I know just not uber/lyfting isn’t an option for most of us - I’d suggest it for y’all too.

800-353-UBER

800-353-UBER

800-353-UBER

This Forbes article outlines some of the many horrible things Uber did in 2017 alone. These things include:

systemic sexual harassment

developing technology to circumvent local laws, including very creepy things like gathering data on government officials and developing a fake version of the app in order to prevent sting operations 

tracking user data on iPhones without users’ consent and even when they had deleted the app, then enacting measures to prevent this information gathering from being detected.

anti-competive behavior to try to shut down rivals, especially Lyft, including things like gathering data on drivers who also drive for Lyft and strategically giving them rides in order to keep joint drivers busy so as to reduce Lyft’s base of drivers.

The company is incredibly disgusting and I don’t want them to have a penny. Don’t ever drive for them, don’t ever take them.

Don’t let your friends use it. If you hear of someone using Uber, send them this material.

“then Pallas Athene came to me, speaking of the midday sun and of the hunger in my belly, so I ate lunch”

forcing an earing through a closed piercing

taking off tight clothes and rubbing the indents they left on your skin 

human sacrifice