Lean in IT | Information Technology
Lean is concerned with reducing wastage. Lean in IT is extension of lean in manufacturing and services to the development and management of IT services. The central idea is the same which is elimination of waste, where waste is work that adds no value to a product or service.
Lean principles are commonly established and have extensive relevance in manufacturing, its connection from manufacturing to IT is still emerging. Lean IT presents extreme difficulties for experts. While Lean IT activities can have limited scope even though it gives results rapidly, executing Lean IT is a proceeding and long haul process that may take a very long time before lean procedures become characteristic for an organisation's culture.
The reason why lean came into the IT picture is because Industry analysts have identified similar analogues between IT and manufacturing. These days a virtual revolution is going on. Every industry or business is migrating towards greater use of online or e-business services, without proficient IT division, numerous organizations would go to a dramatic end, or will be really inefficient to fulfill client needs.
Lean IT centers around increasing customer value by limiting waste, where waste is work that decreases or doesn't add to the value of a product or a service. The main motive is to accomplish operational excellence through improved agility, administration quality and overall efficiency. The extent of Lean IT is to build up a culture of persistent improvement to convey IT operational excellence and business value to a company. The IT firm is expected to "align with the business". That is, IT is assumed to empower business performance and development, improve administration levels, oversee change, exploit new and upcoming advancements in technology, and keep up quality and stability, all while consistently lowering working expenses.
Number of huge firms like Honeywell and Textron designed their own version of Six Sigma which has been tailored to their line of business and majority of times combined with Lean, which is another technique used in the manufacturing sector designed to eliminate non-value-adding sub-processes which will be their IT waste. Other organizations also use the DMAIC model as per their need, for example Chase Financial added a step called ‘implement’.
Lean, six sigma or lean sigma benefits the IT sector in the following ways-
1. Enhances efficiency and effectiveness of the IT processes of the business
2. Decreases operating costs
3. Improves value for customer
4. Increases the speed of operations
5. Increases workforce productivity
6. Improves quality of performance of products and services
7. Enables stability with operational efficiency and control
Lean six sigma is appreciated by many CIOs. But the point here is that six sigma is a set of tools and is not rigid. There is no prescribed procedure and one has to determine what suits best for the business.
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