#self-scan

HAPPY BIRTHDAY TO MY PETER PAN FOREVER!!! despite  you are already 34, but u still like 24 and younger than ever. better than before. awesome as always

Just an FYI guys <3

So, I understand that sometimes you're in a big rush. However, PLEASE PLEASE PLEASE do not decide self-scan is a good idea if you've never used it before and/or can't follow directions!

Also, PLEASE do not tell the attendant that "You have to scan me out."

Um, no. This is clearly labeled, and your lack of planning does not make it okay to be rude to me. IF you're in a hurry, please just go through express or be polite (I. E. "Hey, I'm in a hurry; can you help me?") and understand if I have to step away to help someone else. I'm happy to help, but being rude and obnoxious will ensure that I'm a LOT less likely to be as friendly, and insisting I do it for you when there are other registers open is just rude.

Self-scan is not that hard TBH. IT tells you clearly what it wants, and I watch very closely for actual issues. Don't sit here and tell me how I and my machines suck when YOU are the one who isn't following the (stated and written) directions it's giving you.

[It's late in the day on a Sunday and all of the cashiers are honestly completely exhausted. I'm on self-scan and I'm feelin the wear! IT's been really crazy all day with people yelling.]

Customer: "Young lady! EXCUSE ME!"

Me: "Yes sir?"

[I'm visibly exhausted and bite my lip, hoping that this isn't going to end how I think it's gonna end; he has 6. SIX! pineapples.]

Customer: "Only two of these are ringing up right!"

[He's glaring at me; the sale says limit two all over the bloody place.]

Me: "Sir, the limit is two on those."

[The customer glares at me, then blinked; looking at me and then nodding.]

Customer: "Alright. That's my own fault."

Me: "Thank you."

[I'm having to try not to cry; most people have made me do separate transactions, which results in my line being held up and me getting yelled at more]

Customer: "You're always a sweet girl and I feel bad for almost getting you in trouble. Feel better!"

1. Huge cart. Self scan is not for someone with a lot of items. IT is not intended for that use, and while I can do it that way, IT will not end that well for you if it's busy, and you're probably making the worker watching it's day harder.

2. Small Children. I like kids, I do, but please don't let your children climb all over the machine! IT's not built to deal with that kind of stress, for one, and for another, it's making it harder for you to get out of here quickly. Being rude to me when I attempt to help is ALSO not okay.

3. Being rude to the attendant. Seriously. I'm a human being who is working and going to school and trying to deal with a LOT more than you're aware of. Please don't treat me like shit just because you are having a bad day or don't like the machinery.

4. Assume the attendant can run the floor. My job is to run self-scan. I have NO authority to open a new register, and yelling/being mean to me makes me LESS inclined to try and get help. I'm doing my best with what I have.

5. Ignore the signs. If there is a sign on receipt tape or paper, it is there for a reason. Always check the signs and be polite if you don't read one- being rude won't make it any easier or faster. 

6. Make the attendant cry. I'm doing my job. Yelling, screaming, and being so mean I cry will NOT help. 

7. Be demanding and insist YOU must go first. I try to get to people in the order they came in, OR I try to get the harder problems settled, fix the little things, then bounce back to the harder. I'm trying to help four people at once. Half the time if you're being an asshole I'll simply go to you last, since you're going to be mean anyway.

8. Get mad because I'm getting someone Tobacco. YES! Smoking is a bad idea. HOWEVER. People with mental illnesses are twice as likely as those who do not to smoke, and if it helps someone be able to function in a world where people can be assholes, I'm not going to say no if they're of age. They're an adult. Being an asshole won't make them quit!

9. Get mad because I'm helping the tobacco customer first. In many ways, this is a first-come first-served thing. If I am AT THE TOBACCO BOX with the keys, I'm going to get the thing and then return. Just because someone smokes is no reason to give bad service!

10. Yell at me for needing ID. If you're writing a check, most places insist on ID (And now a lot won't take them) because many people write bad checks! IF you're buying beer, why the HELL are you offended that I think you look under 40? If you're buying cigarettes, seriously dude, you look young. Your indulgence/addictions aren't worth my job and jailtime!