Saving So Much Time Weâre Slower
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So let me lay out a theory here that the effort to go faster with modern software can often make things slower. If youâre ready for âSteve Rants About Software,â here you go. If not, anyway, read on, trust me.
OK, letâs restate the thesis. Iâm starting to think the way software makes things faster means, in time, everything runs slower.
Anyway, youâre probably used to using software for speed. This thing moves faster. This thing does a task for you. I unabashedly love spreadsheet programs, they are amazing. Iâm not a patient person, so I get it.
The thing is that software (and other solutions, but Iâm focusing on software) sometimes require other things to be done. You have to do a setup. Maybe you have to come up with a way to name some project demands. Perhaps thereâs some extra data you have to enter to take advantage of all that super-fast software.
Sometimes, to take advantage of the speed you have to do more work. You probably see where this is going, but Iâm going there anyway.
If youâre not careful, the extra work you do starts to add up. You have to check it and correct it. Choices start to interact, say you discover that your new form requires someone to sign off on it due to legal reasons. The time you save starts to get eaten up in other tasks to support being faster. Youâre going faster but also going slower at the same time.
Ever check all the checkboxes, done all the stuff to make things work faster and somehow all that speed feels slower? Youâre not going crazy. Well, you may be, but itâs understandable.
And all thatâs extra normal work. What happens when a software update bricks your system? When a data import goes wrong? Your fast new system(s) cost time to fix as well, and know what, Iâm not counting on that going well unless youâve really run through the scenarios. Since disaster planning in software has become âfiguring the SAAS system we have will always work,â Iâm not exactly confident.
Thus my conclusion â past a certain point with software (and indeed, processes) your attempts to get speed end up slowing you down. Hell, in some cases, so much other work comes in that you might not need software. You would have less work without the thing that goes faster.
Again, youâre not losing your mind. Your mind just would like to get lost to get away from this.
I guarantee right now that on your job all your cool automated stuff you still go to talk to a person to work around things. You might be the person. You know why you do it - itâs faster than using the fast software.
Measuring return on investment is one thing, but measuring speed as a whole is important when you adopt new software. The value of software for speed is that everything is faster overall, you have to be careful to make sure the trade-offs are actually doing something. Otherwise the thing you sped up is faster and everything else is slowed down.
Judging by my usual online gathering of friends â a huge crowd of IT nerds â itâs starting to feel a lot slower out there.
Steven Savage
www.StevenSavage.com
www.InformoTron.com












