I don’t like Facebook, never have.  It’s not that I don’t “get” it.  Facebook’s senior management simply rubs me the wrong way, coming off as a bunch of privileged Ivy League elitists with questionable integrity and ethics (apparently, I’m not alone in that opinion).  I don’t trust that the things I might “share” today would always be as private as I intend.  Besides, call me old school, but I actually prefer talking or meeting with people I truly consider my friends...

When it comes to reputation management for large consumer-oriented corporations, particularly those in the travel and hospitality space, the call center staff is often on the front lines of the battle, particularly when something goes wrong. Firm CEO Eric Starkman shares some of his observations as a guest blogger on the well-respected travel industry blog "The Cranky Flier."

"One of Lang’s biggest challenges is maintaining editorial quality and convincing existing and new readers that Time Inc.’s magazines provide content worth paying for. That’s an incredibly formidable task in the case of financial journalism because it takes considerable talent, knowledge, and experience to turn out insightful and compelling stories and analysis."