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Smartsheet has just announced an overhaul of the document attachment interface (finally! was a little overdue :) The new interface is a marked improvement which, when you click the attachment button initiates a very nice window that allows you to include..

Smartsheet has just announced an overhaul of the document attachment interface (finally! was a little overdue 🙂 )

The new interface is a marked improvement which, when you click on the attachment button initiates a very nice window that allows you to include a description to add context. You can also sort attachments by file name, date, user or file size.

Smartsheet (and the attachment…

The point here isn't about hungry horses - it is about the allocation and distribution of responsibilities. If one person responsible = one person is wholly and solely accountable. If two people are responsible, the responsibility is shared 50/50 and so on

Quality Quote – The fastest way to starve a horse is to assign two people to feed it. Author Unknown.

The point here isn’t about hungry horses – it is about the allocation and distribution of responsibilities. If one person responsible = one person is wholly and solely accountable. If two people are responsible, the responsibility is shared 50/50 and so on, so that the more people…

Smartsheet Announces New Modern Style Form Layout

Smartsheet have announced that forms now have a new style you can select for a clean, modern look.

Forms are a great way to allow employees to register information directly into a Smartsheet ISO Management System register and can be used for any Quality Assurance System including:

ISO 9001 Quality Management Systems

ISO 45001 Occupational Health & Safety

ISO 14001 Environmental Management…

If knowledge is power

IF Knowledge IS Power,

AND With great power comes great responsibility,

THEN With great knowledge comes great responsibility.

Knowledgeable people – don’t over complicate situations to showcase your intellect. Wield knowledge as you should power, with restraint, discretion and proportionally to achieve positive outcomes the greater good.

Scott Bishop

Why are four-year-olds the masters of root cause analysis?

Why are four-year-olds the masters of root cause analysis?

At around the age of four, not long after we learn to speak, our minds are sponges – absorbing as much information as possible. We innately start asking questions about the world that surrounds us, trying to establish the reasons it is the way it is. Why? Why? Why? Why? Why? This can be annoying to anyone on the receiving end of a…

Supercharge Smartsheet with the Smartsheet Outlook Plugin

So you have your Integrated Management System (Quality, Safety and Enviro) system set-up in Smartsheet but when you receive updated information via email/outlook it is a bit of a pain because you have to:

Save the files from Outlook to your computer

Open Smartsheet

Open the correct sheet/register

Attach/upload the files back to the register

Right? Wrong – all you have to do is install the…

ISO 9001 Certification in 10 Days – Is it Possible?

Is ISO 9001 Certification possible in 10 days?

Possible? YES – It is possible, we know because we have done it – working with clients that have tight timeframes (eg tenders due) to get them certified in 10 days. That isn’t ten business days, 10 days in total, including the Stage 1 and Stage 2 certification audit from a JAS-ANZ Accredited Certification Body.

Conditional? YES Definitely.Tha…

Quality Quote “Without data, you are just another person with an opinion”

Today’s Quality Quote is from William Edwards Deming – “Without data, you are just another person with an opinion”.

This statement is so true – without quantitative data to support ISO 9001 Quality Management System performance against established Quality Objectives.

But also true is the reverse of this concept as documented HEREwhich is a fantastic article that points out that “Without…

Auditors compromised by providing consultancy services

A great article that highlights the pitfalls of external auditors that also provide consultancy services and how the conflict of interest can lead to errors and audit deficiencies.

https://www.afr.com/business/accounting/auditors-compromised-by-providing-consulting-work-asic-20190124-h1agav

Looking for ISO 9001 accreditation in Brisbane?

Are you looking for ISO 9001 Accreditation Brisbane? It may be just a big country town but you don’t have to look interstate for leading ISO Consultants to help with ISO 9001 Accreditation.

Note: more correctly, most companies look for ISO 9001 Certification as opposed to Accreditation (which is applicable to JAS-ANZ Certification Bodies – the ISO 9001 Auditors) but that may be splitting…

Quality Quote “You can’t manage what you can’t measure.” is a quality quote often attributed to Peter Drucker the Austrian-born American management consultant, educator, and author.

 “You can’t manage what you can’t measure.” is a quality quote often attributed to Peter Drucker the Austrian-born American management consultant, educator, and author.

Peter Drucker may have actually summarised William Thomson, 1st Baron Kelvin (aka Lord Kelvin) much earlier quote which stated: “When you can measure what you are speaking about, and express it in numbers, you know something…

Smartsheet webinars are going live this week – this is a great way to evaluate Smartsheet quickly and our ISO Consultants highly recommend it to manage your ISO Management System. How to use Smartsheet for ISO 9001 QMS, ISO 45001 OHS and ISO 14001 EMS

Register for one of this week’s webinar trainings:

Wednesday from 03:00 – 03:25 GMT +10 (Brisbane) – Register for this session

Thursday from 00:00…

“TEAM Together Everyone Achieves More” whereby the total result truly is greater than the sum of the parts/unique contribution of the individuals.

An orchestra is the perfect example of a team – only when each musician plays their part in unison with the conductor and each other will the common goal of a perfect performance be achieved.

Quality Quote – “You can’t change the wind but you can adjust the sails”

Author – many. See HERE for various iterations

In the ISO 9001 Context reference clause ISO 9001 Clause 6.3 Planning of Changes:

Plan for changes, manage risks and continually update and improve the Quality Management System to address changes to the organisation including processes, products, customers, markets,…

How to deal with audit ISO 9001 non-conformances

An ISO 9001 Quality Management System non-conformity means there has been a significant deficiency identified in either the system and/or the implementation of the quality management system. During the ISO 9001 QMS Audit, the Certification Auditorwill sight objective evidence to support conformance with each of the clauses (numbering 4-10). This assessment will result in the auditor providing a…