General FAQ for the omnummy app
Where is omnummy headquartered?
omnummy is based in Bellevue, Washington but we have team members in North America and even in other parts of the world!
When was the omnummy app released?
The first version of the omnummy app was released in early spring 2015.
Is there a fee to use this app?
This app is absolutely free to use and download, for both buyers and sellers. So what are you waiting for? Go download it now!
Is there an Android version of this app?
Currently this app is only available on the Apple Store, but there are plans to expand to Android in the future. If you have an iPad or other Apple products, you can still download the app and use it. Many Android mobile phone users have omnummy on their iPads.
Where did the name and logo for omnummy originate from?
The name omnummy was created based on Cookie Monster’s cry when invading the cookie jar, omnomnom (but with a U!). Om nom is an onomatopoeical adjective based on the sound emitted when something is “oh so yummy”. So the combination of omnom and yummy to us became omnummy!
The logo uses circles because they symbolize harmony in the Asian culture and the eight dots surrounding the center circle represents family and friends gathering around a table enjoying a meal. The circles can also represent a dish being created in the center, with ingredient dishes surrounding it. We use salmon-orange in the logo and name as we feel this color gives a warm feeling.
Also note, the “O” in omnummy is never capitalized, because that would make it look like a very hungry caterpillar! ;-)
I’m having technical troubles with the omnummy app, who should I contact?
I’m a member of the press, media or blogger, how do I get in touch with omnummy staff?
I’ve found something to buy, now what?
Message the seller of the product you’re looking to buy through the “ask me” instant chat feature, and you can discuss any custom details there or logistics (pick up/delivery, add on customization costs…). Once confirmed, you can submit your order on the specific date you need it for.
Does this app have gluten-free or nut-free products?
Yes! When a seller is uploading a new product they get the option to tag a food if it’s gluten-free, nut free, etc. so just search for foods marked with those tags in the search bar at the top. Make sure to alert the seller that this a requirement, you can use the chat feature.
We leave arranging pickup and delivery between the buyer and the seller. It is best that the expectation is set early, you can do that through the chat “ask me” feature.
I’ve just ordered a product on omnummy from a local baker, now what?
The baker or seller should immediately respond to your request, we encourage you to use the chat function “ask me” to inquire with your baker. This is an instant chat, so if you don’t receive a response after 24-48 hours, we suggest you look for another baker in your city.
I have a bachelor/bachelorette party in a different city (ex: Las Vegas), can I order from sellers that are out of town?
Absolutely! People have ordered from out of town for special occasions before and we encourage you to give the sellers as much notice as you can, so they can plan accordingly. Be sure to mention you are from out of town as well and communicate through the chat function the specific themes you’re after.
This depends on the seller’s policy, most sellers take paypal or credit card others take cash. Please work it out with your seller.
Is this App available outside of the US?
Anyone around the world can download the app and use it. We started seeing home baked products featured in London UK, Canada, Puerto Rico, Trinidad and Tobago. Our current focus and target market is the United States.