Okay so Iâm going to tell you what I know so far because LP was with me for literally a WEEK and then the company got rid of ours because we had such low loss (LMAO but now we dont). Iâll talk to a coworker of mine who has worked with them for years though and update this post. Take all this with salt though because these are for stores in my region but all stores re different.
What I do know/various other facts since I work as everything but LP:
-They and all employees are not allowed to step off the curb/sidewalk next to the store. So if you grab some shit and run into the parking lot then congrats you have won. Keep in mind though that employees that feel like they need to be heroes and random customers might chase you. I say ânot afraid to be firedâ because if we are caught doing this we are automatically terminated. We arenât even allowed to carry furniture to an elderly persons car, they have to pull up to the curb.
-We arenât allowed to check your purse/reusable bag unless you allow us to (some people are so afraid of being seen as theives they actually come to us randomly and are like âI just want you guys to know I came in to use the bathroom and didnât steal anythingâ) So if you come in, conceal and leave but you beep. We just wave you off and are usually like âprobably your phone!â If you bought something though like sheets, clothing, or comforters. We will just check to see if we missed something and if thereâs nothing we just wave you off again lmao.Â
-If we see you conceal then you will have LP and SA circling you but the SA can not approach you ever. Itâs pretty much intimidation. We simply arenât allowed to. Take this with a grain of salt though because there are always outliers. A manager is allowed to approach you apparently but ours is fucking passive and wonât approach. Just sighs.Â
-Donât conceal in the fitting room unless your local store has people who just donât fucking care. At our store not only do we count every single piece (i.e a 2 piece swimsuit counts as 2 items instead of 1) we pat down the clothes to check for hidden ones, and we shake it sometimes to make hidden things fall out. Also if you donât come out with all the items, SA and LP will be notified and will follow you.
-If youâre going to swap tags, do it with similar items. Our registers read little descriptions of the items on our screens so that black top you want might read âBlack ruffle topâ but the kid tag that you swapped it with will say âGirl Pink skirtâ Same thing for shoes. We also have the price written on the bottom for situations like this.
-Even if you grab some purses and run off into the sunset, we donât call the police. This frustrates my managers to no end but we simply just stand there literally helpless.
-If you see the stock teaming putting electronics and accessories on the floor, follow them. We arenât allowed to hardtag in the stock room so we do it on the floor and if you see us and say âOh that is what Iâve been looking for! Could I see that?â and itâs not something we need to spider web, then weâll just hand it to you and you can say âThanks, I think Iâll buy this!â Rarely do we call you back to tag it, and thatâs usually just the dedicated people. You can tell whoâs stock because we have those big metal rolling racks called Hummers, and a stack of literal blue bins filled with shit. We also look miserable to be pulling that shit with us.
-Donât be rude. If youâre rude everyone will know fast and that gains more attention on you because theyâll be watching and thinking âUgh thereâs that person.â and will customer service the shit out of you. Polite people though? A happy memory but zero attention on you unless you do something sus.
-Speaking of Sus. Just be calm and relaxed. If you look nervous when a SA is around you or you keep glancing at us then that makes you sus and we are forced to follow you around.
-Donât buy luggage, purses, and backpacks and fill it with shit before check out. because we are suppose to check the insides before finishing the transaction and get in hella trouble if we donât (Even when I do my manager still goes âDid you check their bag? They were in an awful hurryâ like yeah dude. Not everyone loves standing at the front for 3 minutes just staring at their phone.)
-Unless your store makes a hella ton of money then nobody is watching those cameras. Infact our managers desk faces AWAY from the monitor. So if the manager(s) on the floor youâre golden.Â
-Pretty sure this is basically every store but if you return something without a receipt then we use your license # to track and thereâs a limit that if you hit you no longer can do no receipt returns. Anything over $50 requires a manager to confirm and if theyâre sus they can turn you away. Itâs also store credit but if you have a gift card we can put it on there too which is awesome because we waste so much paper for those returns :/
Thatâs all I can think of right now but Iâll add whatever my coworker tells me tomorrow because she has been working with the company for YEARS. Hope this helps you guys. We are such an easy picking store god damn.
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