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The exponential rise of technology is speeding up the digital transformation of the medical diagnostics industry. Each diagnostic laboratory that pursues digital transformation modernizes and digitizes its processes. This digitization provides enhanced, secure, and faster patient care while boosting company revenues.

Laboratories must look for intelligent, comprehensive features and tools in sample management software to help them reach their full potential in 2023. This will enhance their competitiveness in the marketplace.

Let’s examine some of the most important sample management software features and tools for your medical labs and how they affect your lab’s overall performance.

Major features to look for in a Lab Sample Management Software

The Features include:

1. Receive Samples using Barcodes

2. Online Payment Integration

3. Register Patients with an ID scan

4. SMS & WhatsApp Integration

Receive Samples using Barcodes

Attaching barcode labels to containers after sample collection provides a reliable identification method and improves sample life cycle management. With this, labs can decrease the risk of mismanagement and sample mixing.

After a phlebotomist draws blood in a lab or at home, test tubes can be affixed with printed Barcode labels. Then, it is scanned while receiving samples at the testing center to prevent mishandling and data errors.

This process can help reduce errors frequently made when handling, moving, testing, storing, and archiving samples. It expedites the sequential sample management tasks, eliminates leaks, and improves the overall TAT and precision of the process.

Online Payment Integration:

Online payment has become a mandatory option in 2023. Patients expect an online payment option because of its convenience and simplicity. In addition, it drastically decreases the time required to reflect payments in your business and accounting activities.

Online payment integration can facilitate your medical laboratory’s collection and management of payments from patients and other stakeholders. Integrating payments can reduce leakages and improve the patient experience by improving financial flow.

By integrating POS devices with LIMS software, labs can also automate additional money collection options.

Register Patients with an ID scan

Manually filling out a patient registration form is susceptible to typing and spelling errors. Inaccurate data hinders patient engagement throughout their journey with the laboratory, resulting in unhappy patients and diminishing the lab’s overall reputation.

Scanning IDs at patient registration can be a simple way to avoid making mistakes when recording and storing information. It reduces the time required for each registration, enhancing the patient experience from the outset.

SMS & WhatsApp Integration

Integrating SMS/WhatsApp with the CRM or sample management system facilitates rapid, simple, and improved patient communication. This makes alerting patients about registration, billing, payment confirmation, test dates, and reports extremely simple and efficient.

This tool enables labs to provide PDF reports to patients, which can be downloaded and viewed immediately. It is convenient and dependable for patients to communicate with the lab during the testing process.

2023-ready Sample Management Software!

The current shift in the medical diagnostics sector focuses on enhancing the patient experience by reducing time and errors with digital processes and tools.