Irevu

Bad reviews are going to happen, they are an unpleasant part of running a business. Taking precautions and using appropriate language to engage with negative feedback is necessary and professional. If someone leaves you a terrible review, here’s how to approach, prevent, and handle the situation.

Have The Right Frame

First and foremost, approach each disgruntled customer with an open mind. Remember that in a best-case scenario, the person will have a more positive view of your business after a resolution. So, keep in a mind a happy ending is possible.

An experienced manager might jump to conclusions thinking “they are just fishing for a refund” but more than likely, an unhappy customer implies there was a mismatch between the product or service delivered and initial expectations. There are exceptions outside your control like weather conditions, lockdowns, a mechanical failure, or technical glitch, but not likely…

Preventative Measures

Ensure your product or service is marketed appropriately for its price and quality. Also, make sure staff are properly trained. Employees are the ones meeting the customer face-to-face and need to deliver a solid, undeviating, professional experience. Customers may say lots of outlandish things, but the employee should stick to being professional and polite.

Dilute negative reviews with positive ones using a software like irevu.com. Irevu is a review management platform that makes it easy for businesses to accrue multiple of their existing reviews. Leaving a review is made easy for customers thanks to Irevu seemingly integrating with most POS systems otherwise offering its own solutions.

Root out possible causes of a negative review by prompting a customer feedback survey after each purchase. Or simply push out a survey using Sendbat, a platform that seamlessly sends emails to all your contacts. Regardless of your survey results, here are the most common customer complaints: slow service, product out of stock, low quality product or service, no resolution, no follow-up.

Solutions to these common issues are as follows: for slow service, consider using a live chat software like Convosio, a live chat platform. More and more individuals are switching to live chat as their preferred contact method because it’s fast. In fact, already over 90% of millennials use live chat as their preferred communication channel, this gives both the customer and staff alike time to articulate their problem and solution.

For issues with tracking inventory to ensure product is always in stock, there’s Morix, an advanced warehouse management system.

For product and service quality, that’s on you, just keep asking for feedback from customers and don’t stop making improvements. There must always be a resolution and follow up, this goes into the actual response itself.

Responding To A Negative Review

You must respond every post, ignoring a negative review will send a message that you don’t care about customers and that will be viewed badly by readers looking to use your product or service.

Take a deep breath before responding. If you are a proud business owner, giving your best effort, it might make you feel angry that someone did not appreciate the product or service. Do not respond to a negative review in a state of anger, it could backfire. That said, the quicker you respond the better, just take a breath and articulate your response tactfully. Remember, what was said before “approach each disgruntled customer with an open mind”, your unhappy client could be pleasantly surprised that you cared to reply quickly and empathetically. One way to answers reviews fast is again by using Irevu, where all reviews are gathered in one place. One can see detailed review reputation statistics from all over the web in one central dashboard at your fingertips which even gathers keywords to help you find out more about your business and its performance.

Accept responsibility for customers dissatisfaction, you want them to return, and more importantly you don’t want to lose the business of any spectators reading the review response. Do no try and shift the blame onto the customer, that will end horribly, and apologize if your staff made a mistake, the software glitched, or the product malfunctioned.

Be personal and unique, while this strategy is mostly understood to be used when responding to positive reviews, it’s necessary for unhappy customers as well. Address them by name or the experience they suffered.

Offer a solution and do not be late about it, if there is no immediate solution, offer a time and date to which you’ll follow up. Many companies allow issues or complaints to fall through the cracks and deal with them later. This is a horrible strategy that does not differentiate your enterprise from anyone else’, remember, you must be professional. Clartick is an excellent ticketing software used to collect and organize declared problems and get them assigned to resolution staff asap. Using such a software ensures problems are followed up on time and closed out chronologically. There’s no chance of losing site of an issue since everything is visible in one central dashboard and multiple notifications are sent to both the assigned employee and the manager.

End each response by saying how you take customer service very seriously along with your name and title, this way the customer has a contact to reference for further assistance or feeling understood, both of which help build a connection and reoccurring business.

Conclusion

The reputation of a business is paramount to its success. These days +90% of customers are reading reviews before purchasing your product or service. So, you need to take your online star rating seriously because it’s affecting sales.

Here are a couple of tips on how to improve your rating and get it to a place that’s going to dramatically improve your business.

Increase the number of 5-star reviews

First, you want to keep accumulating more reviews. Now, you might be asking yourself “well if I want to improve my star rating how can increasing the number of reviews help?” The answer is by adding increasing the number of 5-star reviews, dilutes the number of negative or mediocre 3-star reviews. How to increase the number of 5-star reviews? The easiest and best way is by simply asking your paying customers at checkout. For example, if you’re a coffee shop barista that likes to interact with customers, most likely the person that just placed their order is going to be happy and agreeable to leave a 5-star review. Make it easy for people to leave reviews, have a review button pop immediately after someone checks out online or paying on a cashier tablet. One can also place QR codes on each table in the venue so that anyone can just populate the review page like Google reviews or Facebook and leave feedback seamlessly. You would be surprised just how many are willing to leave a review, they just need a little nudge to do it, so make it easy for them to do so.

Address negative reviews

Next, you want to deal with negative reviews. Here you want to respond to critical feedback because it addresses any issues firsthand and possibly earns the respect of the disgruntled customer or prospects reading the review. When responding be sure to admit fault if it’s on your end but feel free to disagree with the customer if you believe the organization did the most it could at the time of the issue. Negative reviews that feel staged or unbelievable should be reported to Google or Facebook, this way they can possibly be removed altogether. As a business owner, you should know about negative reviews the moment they are published. By knowing immediately, the owner or manager can come up with a good resolution for the unhappy customer or client, which could lead them to positively edit or remove the review altogether.

The optimal system

Here at Irevu, we specialize in improving your online reputation. We make it as easy as possible for guests to leave reviews so that you can accrue as many 5 stars as possible. What about the negative reviews? We specialize in that as well! Irevu is a review management system that is set up to notify you of any negative reviews being posted about your business across thousands of websites online.

What’s Irevu’s track record? Irevu software was originally developed in Miami, Florida, where the competition between hotels and restaurants is fierce. Miami is a tourist market where reviews are critical to making or breaking the reputation of a business. In such an environment Irevu was born, and here are some of the businesses it has helped: Mondrain Hotel South Beach Miami avoided a 1-star drop thanks to Irevu. In addition, it doubled the number of its reviews in just 2 years.

Ori’Zaba’s Scratch Mexican Grill in Las Vegas increased its average star rating from 3.6 to 4.6 thanks to Irevu. Tenant Evaluation a virtual assistant service increased its number of reviews from just 200 to 2,100 and resolved +400 negative reviews thanks to Irevu. Finally, an Allstate Insurance branch went from 0 reviews to ranked #1 on Google search for insurance, thanks to Irevu! If you need a review management system, Irevu’s got your back, there’s no substitute. Improve your star rating and increase the number of reviews posted about your business today.

Start using Irevu or sign me up for a trial!

Cancel culture is here to stay and online corporations seem more adamant than ever to make sellers of products and services accountable to their reviews. The times have changed; this is why it’s critical to have an active online branding strategy starting in 2021. Irevu, offered at MyDev.com, is a new online review system that works to improve a business’ online standing.

These days businesses are getting threatened, suspended, or de-platformed for neutral to negative reviews. Moving forward, companies need to ensure they maintain a high star rating no matter what the product or service. This means that not only should negative reviews be resolved swiftly (to improve a resentful customer's negative image), but positive reviews should be rewarded publically as well.

In a 2018 Harvard Business Review article titled “Study: Replying to Customer Reviews Results in Better Ratings” Davide Proserpio and Giorgos Zervas found “that when hotels start responding, they receive 12% more reviews and their rating increase, on average, by 0.12 stars. While these gains may seem modest, TripAdvisor rounds average ratings to the nearest half star: A hotel with a rating of 4.26 stars will be rounded up to a 4.5, while a hotel with 4.24 stars will be rounded down to a 4. For smaller businesses such as a landlord that may use Airbnb to lease out their properties, online reviews are perhaps even more critical. Airbnb has recently changed its accountability practices with its hosts, anytime a host receives just a 3-star review, his or her space will be de-listed for at least a week. This can be devastating for hosts that rely on short term insta-books like on weekends in tourist locations. Of course, a guest experience should never be so terrible that a negative review is written in the first place, but sometimes an air conditioner breaks or a repairman is not available to come over immediately.

Thus, customers feel entitled to leave an honest review because they have learned that corporations will hold their vendors accountable after opinions are posted. Customers are also being incentivized and rewarded to leave reviews, such as Google’s badge tier system, or being part of Yelp’s Elite Squad. The status quo is not reversing, it’s only going to get more competitive for business.

Therefore, online reviews must be taken seriously so as not to impact future consumers’ perceptions.” Irevu helps both the customer and manager connect quickly. First, irevu customers leave their opinion in less than 2 clicks. If there are any negative reviews, irevu’s algorithm automatically channels the criticism to a manager’s inbox for a private resolution with the unhappy customer. For businesses that are unwilling or don’t trust their staff to properly handle their online reputation, irevu’s “full service” option, available at MyDev.com, is a great choice! A team of specialists will actively manage the entirety of reviews for your business and respond according to complaints with a wide range of offers instructed by the owner. MyDev users can simply sign up with irevu and watch their online reputation grow positively without stressing over resolutions with disgruntled customers*. To reinforce why an active system is important, the Harvard writers mentioned that “Ratings by users who were exposed to management responses were approximately 0.1 stars higher than ratings by those who were not.” This means that say…two different guests stay at the same Airbnb. After the first guest leaves their review, the second guest will have exposure to seeing what the first guest wrote and if the host mentioned anything positive or constructive. This exposure to the first review can alleviate any negative option the second guest was planning to post. This finding underlines why it’s so important for hosts or managers to respond to reviews. Even if the review is positive, a genuine compliment or comment relating to a meaningful interaction with the guest can seal the deal on ensuring they return for another stay.

Conversely, responding to negative reviews is a hedge against consecutive bad feedback, a slippery slope that must be avoided; otherwise, your business could get cancelled!

Improve your online reputation today! Irevu makes the difference, try it today at MyDev.com

For any further questions feel free to contact: [email protected] or call (224)279-1076

A key part of growing a business or eCommerce website is its online presence. For many owners, this translates to becoming famous on Facebook, Google, or Yelp, and irevu, a review management system offered at mydev.com can help with that. However, if you want a business to become Instagram famous, especially organically, it takes a good strategy. The following are some tips on how to achieve the fame on Instagram that you’ve always dreamed of for the business:

Content

The number 1 key factor to establishing a reputation on Instagram is the type of content you’re posting. The content must be engaging for the audience. Followership will grow dramatically if videos and pictures are high resolution and interesting to watch. Showcase your product or service being used optimally. If the business sells children’s toys, upload videos showing how happy the kids are playing with the product. Be sure to include promo codes and a link to the product to facilitate possible sales. If the business is a restaurant, record in UHD or 4K to display all the tasty food, making your audience dream salivate, and hopefully walk in to pay and eat it. However, for a business to become Instagram famous it takes more than just showcasing the product or service, it helps immensely if you have an attractive personality.

Partnerships

Some types of content outperform others, like posting as a partnership with engaging personalities. Let’s say you run a daycare business. DM or call every popular babysitter on Instagram and ask if they want to do a live interview together. The babysitter can ask questions about the business and validate if you run a good operation, her approval won’t just bring in followers, but customers! In return offer the babysitter a percentage of sales from customers that use her referral code. Be sure to see if the popular babysitter wants to interview you on their channel. Since their audience will be relatively large, it will immensely grow the number of people following your business. If you have an eCommerce website, find popular Instagram critics or influencers that talk about products or services in the same category. For a restaurant, try and interview popular chefs and see if they want you on their channel, perform a live cooking session, or get creative.

Now, you might be thinking “this is impossible the author makes it sound too easy.” The reality is that if you hit up +100 influencers a week for a live interview, success is inevitable.

Remember, if you want to get up to say… +200,000 followers, it’s essential that you conduct live interviews. So, get imaginative with the content, ideally with an engaging personality from your business, and partner with popular influencers.

Zuitte

Apart from growing an Instagram presence organically, Zuitte is another platform offered on mydev.com that can automate your social media activity. So, with Zuitte you can schedule future posts and see from a central dashboard all the in-depth analytics regarding page views, who clicked your video or photo to better understand the customer demographic.

irevu

Apart from being popular on Instagram, a business should strive to become well known all over the web. Maximizing the number of reviews should be the priority of any physical or online store. These days, over 90% of customers don’t buy a product until they check the reviews. This translates to a need to build up a nice quantity of positive reviews, but how? Enter irevu, a software that makes it easy for customers to leave a review in just 2 clicks. With irevu, businesses notice both the number of reviews increasing, as well as them being 5 stars. Regardless of whether it’s a hotel, restaurant, retail store, or eCommerce website, irevu understands your reputation and sales are at stake.

Take control of them today and try irevu at mydev.com. Feel the difference it can make to your business.

In a recent October 14th newswire by AP titled “Feds warn companies: Fake online reviews could lead to fines,” “Federal regulators say they are cracking down on “an explosion” of businesses’ use of fake reviews and other misleading messages to promote their products and services on social media.”

Here at irevu.com, we believe there’s no need for fake reviews. Businesses should simply make it easier for customers, clients, or prospects alike to leave a review. If there’s a negative review, the business should view it as an opportunity to leave a public comment which according to a 2018 Harvard Business Review study* has been found to positively influence prospects to try the product or service since the reply shows customer care.

Imagine if all the businesses in the world are creating fake reviews while yours is and it’s not afraid of negative reviews. This would imply that the business strongly believes in the product or service. In addition, it means you’re not afraid to share words publicly and be open to further scrutiny. Surprisingly public comments are found to garner empathy from prospective viewers rather than resolving issues privately and not leaving any public feedback.

Consider using irevu for knowing when negative feedback is posted. Irevu’s proprietary software is linked to all the popular rating applications which automatically notifies the irevu subscriber of any negative reviews.

This way the social media manager can open a customer ticket or resolve the client issue ASAP.

Try irevu today, offered at MyDev.com, to feel the difference it can make to your business.

For any questions feel free to contact: [email protected] or call (224)279–1076.

Reviews matter! Stop ignoring the fact that you have negative reviews. Please do not allow them to accrue without responding. Also, if you’re not responding to positive reviews your business is missing out on repeat customers. Remember repeat customers are usually 80% of business sales.

Irevu offered at MyDev.com is the perfect service for all your online review needs. The proprietary software makes it easy for customers to leave reviews within 2 clicks and quickly alerts managers when negative feedback is posted. If you are reading this and do not have a review management system, just know that you’re leaving money on the table. The reputation of a business is always on the line, and over 70% of startups fail, do you want to risk losing just because no one at your business can constantly manage its presence?

Irevu boosts SEO and saves you time by encouraging customers to leave reviews rather than just hoping and waiting for them to accumulate over time. Irevu also saves time by finding and routing negative reviews to your inbox. By the way, negative reviews are no need for much concern; in fact, they are an opportunity to leave a genuine response to the disgruntled customer so that prospects reading the feedback learn about your care. Since empathy is vital for human connection, prospects reading the response will be more attracted to your organization.

Now let’s say you’re unwilling to learn the easy to use Irevu software and manage an online presence, that’s fine, just know that there’s a full-service option. With irevu’s full-service feature, a team of specialists will respond appropriately to negative feedback*

Try Irevu today at MyDev.com and feel the difference

For any further questions feel free to contact: [email protected] or call 224–279–1076

Replying to online reviews is important, why aren’t you doing it? Are you too good for it? Remember, no matter how well the product or service is, it’s never above anyone else. Perhaps you run a reputable business with a higher number of referral sales, but still, you could further increase income by simply replying to existing online feedback!

When there’s an online review, whether it’s positive or negative, it’s an opportunity to impress future prospects who are watching to see how well you respond. Let me repeat that, you definitely want to reply and thank the individual within a few days of a positive review, and be as precise and genuine as possible. If the review was especially lavish, take things further and offer them a discount, become a brand ambassador, or offer them a percentage of referral sales. ­

Now let’s talk about the negative reviews. Of course, this is the main reason why you want to reply. Unnoticed negative feedback can be a thorn in the side of sales. Successive customers can harmfully build upon the previous negative reviews and underline the fact that the business doesn’t seem to care about the highlighted issue whatsoever.

If you’re confused about how to proceed with troubleshooting or replying to feedback, consider using Irevu, an online service offered at MyDev.com. Irevu is a service that makes it easy for customers to leave reviews within 2 clicks and quickly alert managers when negative feedback is posted. Remember, negative reviews should be addressed ASAP with a hopeful win-win resolution. If you still aren’t in the mood to manage online reviews, consider using Irevu’s “full service” option where a team of specialists will meet with the paying company and understand how to resolve a wide range of circumstances approved by the business owner.

Try Irevu today at MyDev.com and feel the difference

Customer reviews are critical to any business, especially those that are positive. Regardless of positive or negative feedback though, more engagement means more eyeballs on your website, which means wider brand awareness. Quality can always be improved, but brand building is very important.

Irevu, an online service offered on MyDev.com makes it easy for customers to leave reviews, by encouraging feedback and filtering negative reviews to managers for hopeful resolutions.

Irevu understands that it’s difficult enough to accrue positive reviews. Organically, if a customer is not encouraged to leave feedback, then most likely they won’t and the only reviews that will be posted are when someone has a negative experience. However, Irevu also views a negative experience as an opportunity. Irevu ‘s proprietary algorithm filters negative reviews to managers so they can interact with disgruntled customers and reply to public comments in a professional way to attract the understanding and respect of the next prospect.

Most businesses understand that reviews are important but they don’t appreciate the power of high feedback numbers and how their reputation depends on it. Using Irevu, MyDev customers can expect at least a 15% increase in reviews per month and a minimum 30% increase in SEO. If you’re a business that doesn’t accrue many reviews in the first place, then the difference will be noticeable!

The best thing about Irevu is that managers don’t have to do much except check if they have received negative feedback. If managers don’t even feel like resolving issues, then Irevu offers a “full service” option. The full-service option is where a team of specialists meet with the business owner to discuss what resolutions can be offered under a wide variety of circumstances. This way neither the owner nor his team will ever be bothered with petty comments to deal with. Just let Irevu’s full-service team handle it.

Irevu, of course, has a positive reputation thanks to its happy clients: Ori Zaba’s Mexican Grill based in Las Vegas and Mondrian Hotel South Beach, Miami.

Try Irevu today at MyDev.com and feel the difference

Online reviews aren’t meant to be left unattended. As mentioned in a previous MyDev article titled “Updating Existing Review Systems is Critical,” replying to online reviews is important. Whether the reply is to a positive or negative comment is irrelevant. The effort is what shows the character of the organization and breeds a reputation of empathy and caring with the customer.To understand how to frame and reply to online reviews, here are some helpful tips according to an HBR article “5 Principles for Responding to Customer Reviews”

Address a positive online review by providing a generic, short response. While a simple “thank you” is not helpful, even a customized longer response can come across as promotional or ingenuous. Irevu, an online review service offered at MyDev.com, recommends staying on point, and only addressing the positive comment with a longer response if it’s genuine.

Try relating to an experience you or the business remembers with the client/customer.

Respond quickly to all negative online reviews HBR says “Negative online reviews impact buying decisions and potentially lead to some consumers avoiding some businesses entirely.” Further, it states “A manager’s response to a negative online review potentially prevents a subsequent negative review, because a future reviewer can observe prior complaint management interactions for a complaint similar to their own.” This is exactly what the service specialists at irevu focus on. Thanks to irevu’s proprietary review feed, a manager or full-service specialist get notified as soon as the negative review is published so that an appropriate response can be written. When responding to a negative review, users should keep in mind that it’s not just the angry customer that’s being addressed, but all future potential unhappy customers as well. Thus, one must tailor their response with genuine empathy, intention, or feedback.

In the end, HBR’s researchers found that “both independent and chain businesses benefited from the strategies outlined above,” but “chain businesses saw the most lift from using it” because “Customers expect independent businesses to interact more with them and they are not surprised when they receive a response to their comment.” Since irevu keeps users alerted whenever a review is published, the onus is on them to actively manage reviews.

For more help improving your online business reputation, consider using irevu.

Irevu is an online service that makes it easy for your customers to leave positive reviews on sites that matter in less than 2 clicks while channelling unhappy customers to private, offline resolutions.

Irevu makes the difference, and if you don’t feel like actively managing business reviews, no worries, MyDev users can sign up for its full-service option. Simply pay and watch the review ratings grow without stressing over resolutions with unhappy customers*.

Try irevu it today at MyDev.com

Business reviews are important, but the current way individuals are able to leave their feedback is getting outdated. Enter irevu, offered on MyDev.com for $0/month! Irevu is different from other review systems in that it enables customers to leave their opinion in less than 2 clicks. If there are any negative reviews, they are automatically channelled to managers for private resolutions.

According to a Harvard Business Review article titled “Designing Better Online Review Systems” Business leaders often invest heavily in the technology behind a system but fail to actively manage the content, leading to common problems. The implications of poor design choices can be severe.” This is why irevu is so important; it’s both a new way for customers to leave a review and an easier way to manage those that are negative. In addition, the HBR article stated “No matter how good your system’s design, you need content moderators.” So if managers are too relaxed or unwilling to actively navigate through all recent reviews then purchasing irevu’s “full service” package is a great option. A team of specialists will actively manage the entirety of reviews and responses for the business. MyDev users can simply sign up and watch their reviews grow without stressing over resolutions with unhappy customers*.

As HBR said,” Review platforms have accelerated and systematized this process, making it easier to tap into the wisdom of the crowd.” Irevu gives users a direct path to understanding how customers feel about a product or service. Many businesses, both large and small have successfully improved their online review ratings since using irevu.

Irevu makes the difference, try it today at MyDev.com

For any further questions feel free to contact: [email protected] or call 224–279–1076

Businesses and startups alike need to know that online reviews matter, big time. In a recent blog post on qualtrics.com titled “Online reviews statistics to know in 2021” it states that 91% of 18–34 year old’s trust online reviews as much as personal recommendations, and 93% of consumers say that online reviews influenced their purchase decisions.” Given that these statistics are in the +90% they cannot be ignored.

Also, according to a June 7th, 2018 article on Learn Hub titled “Consumer Reviews — 2018 B2B Sales & Marketing Report”, an audience of respondents were asked “Are you more likely to purchase a product or service if you have been able to read a trusted review about it?” 92.4% of respondents answered yes, with 5.5% answering “don’t know/not sure,” and only 2.1% answering no. This really underlines how important online feedback is. However, do not be afraid of a negative review. irevu, an application listed on @mydevofficial , makes it easy for customers to leave a review within two clicks of purchase.

In addition, irevu’s proprietary algorithm notifies a business manager of nearly all negative feedback posted online. Thus, a resolution can be mustered up to solve whatever issue the customer or prospect has presented.

If the start up is too busy, or the older established business is not tech savvy or unwilling to troubleshoot a plethora of reviews about their product or service, then irevu’s premium “full service” feature is the perfect option. Irevu’s full-service option is completely hands off for the user because a team of trained specialists will be managing the online reputation and responses to feedback all the time. If an issue arises the specialist will have pre-written instruction from the business owner as to how to resolve customer grievances.

Managing an online reputation is important and irevu can get your business to where it needs to be. MyDev subscribers find irevu indispensable for growing and managing reviews or helping would be customers find their webpage in more places on Google, Bing, Yahoo, Trip Advisor, Apple, Facebook, and hundreds of more avenues.

Irevu makes the difference, try it today at MyDev.com

Someone left your business a bad review and your response has made the situation worse. When you’re operating a business online, not everyone is going to like your product or service. Or there will be a day where you or one of your employees are in a bad mood and somehow this got transposed onto the service performance with a customer. Anyhow a bad review occurred, it’s posted, and so here are some tips and tricks on how to respond to negative reviews:

A response is necessary

First, know that responding to a negative review is a must and improves the reputation of your business. There is no way out of not responding to a negative review, you must reply and admit your mistake or fault if that’s what happened.

In addition, your response needs to emphasize why your service is great and if necessary what you’re going to do to improve the experience. Note, you don’t need to expect that your response will improve the reputation of your business in the eyes of everyone.

Swallow Your Ego

Your response to a negative review needs to start positive such as “I appreciate your feedback” and either “here’s what we’re going to do about it” or “but here’s why i disagree.” Show empathy in the response, try, to make it heartfelt, and make the customer feel like their post meant a lot to you.

Now, I know a lot of you business owners are reading this anxiously thinking “many negative reviews are just from customers devising excuses for a refund.” However, even if that assumption is true, use it as a practice to break through your ego and write up a quality response to a seemingly real issue.

Focus On The Product Or Service

Truly take the negative review as an opportunity to improve your product or service experience. The fact that someone got so frustrated to write up a negative review is telling us that at least something can be improved.

Conclusion

Responding to negative reviews is important, don’t let much time pass before responding thoughtfully. If you want to track all reviews ever posted about your business anywhere online and be notified immediately about any negative reviews, then you need Irevu. Irevu helps your business generate more reviews and rank higher on a search to gain visibility.

Irevu is a review management system originally built in Miami, Florida, where the competition between hotels and restaurants is fierce. Miami is a tourist market where reviews are critical to making or breaking the reputation of a business. In such an environment Irevu was borne, and here’s its track record: Mondrain Hotel South Beach Miami avoided a 1-star drop thanks to Irevu. In addition, it doubled the number of its reviews in just 2 years. Ori’Zaba’s Scratch Mexican Grill in Las Vegas increased its average star rating from 3.6 to 4.6 thanks to Irevu. Tenant Evaluation a virtual assistant service increased its number of reviews from just 200 to 2,100 and resolved +400 negative reviews thanks to Irevu. Finally, an Allstate Insurance branch went from 0 reviews to ranked #1 on Google search for insurance, thanks to Irevu! If you need a review management system, Irevu’s got your back, there’s no substitute. Improve your star rating and increase the number of reviews posted about your business by making it easier for customers to leave feedback.

Microsoft has acquired gaming company “Activision Blizzard” for 70 billion dollars, give or take, in an all-cash deal. This marks the largest company acquisition Microsoft has ever made. For comparison, Microsoft’s acquisition of Linkedin was “just” 26 billion dollars back in 2016, and its other famous purchase of Nokia was for just 7.2 billion dollars back in 2013. Microsoft is now the 3rd largest gaming in the world behind Tencent and Sony. This purchase is so large it’s a bet the company type move. So, if you’re paying attention, Facebook recently changed its name to “Meta” while Microsoft bought one of the most popular gaming companies of all time. Activision Blizzard is the creator of world-famous games like World of Warcraft, StarCraft, and Guitar Hero, which are massively popular.

Previously people lived in digital worlds by playing video games, but now companies like Microsoft understand that the world is changing into an actual virtual metaverse. Microsoft wants to make sure it’s not going to be left behind, hence its purchase of Activision Blizzard.

When the CEO of Activision Blizzard, Satya Nadella was asked to comment regarding the coming virtual world, he said “When we think about our vision for what a metaverse can be, we believe there won’t be a single centralized metaverse.” These large companies know that there’s going to be interoperability and open-source software, but it’s comforting for Microsoft to know that it will have intellectual property in the metaverse with Activision Blizzard. How did the markets react to this news? Activision Blizzard is trading up big by a high percentage meanwhile Microsoft shares are down a bit as perhaps legacy investors are sceptical and don’t like the idea of the metaverse. However, as we have seen several times in our lives, the big money comes from making big risky moves and Microsoft is going all-in on the metaverse.

If you’re a business looking to manage your digital reputation, consider using irevu. Irevu is a review management system that builds up a lot of customer feedback while maintaining or improving your star rating. Have your business enter the metaverse with confidence knowing that its reputation is already top of the line on the internet. Maybe your business has no plans to enter the metaverse, that’s ok too, but an online reputation is a must in 2022. Regardless of whether you’re operating a hotel, restaurant, retail store, or eCommerce site, irevu understands your brand and sales are at stake, take control of them today and try irevu at MyDev.com. Feel the difference it can make to your business.

Travel often? Whether it’s for work or pleasure, staying in a comfortable hotel with lots of amenities is nice. Some hotels cost more than others, but here’s a list of places that have a special feel, a flavour that is all-embracing for the location represented.

Farris Bad – Larvik, Norway

Farris Bad is a hidden gem situated on the southern coast of Norway, built right on the beach on purpose, we’ll get to that in a moment. The hotel is modernly designed with a generous buffet breakfast and stunning views of the sunrise in the morning. However, what makes the place so special is its spa. The spa is world-class with warm, cold, and lukewarm baths. The main attraction is taking a superhot group sauna and then cold plunging outside into the -1.7c seawater. The juxtaposition of the experiences makes for a powerful detox on the body. In winter, if outdoor activities or cold weather aren’t your thing, then staying here is the solution. This is a place where one can get a lot of work done quietly.

Ruz Hotels – Istanbul, Turkey

Ruz Hotels Istanbul is perhaps the sexiest, understated, hotel in Galata. Unique in that it’s one of the only hotels to have a fully updated façade vs the rest of the buildings in Istanbul that look rundown or dilapidated. Inside, the original brick from the building is ever-present, as you walk in, there’s a first-floor bar, gym, and work area that’s easy on the eyes with dim lighting everywhere you roam. Leading upstairs there’s a circular marble staircase reaching up to a 5th-floor outdoor bar and then the 6th-floor rooftop that competes with Galata tower for a semi panoramic view of the city. The rooms are sexy, staged well with heated floors in the bathroom, and stylish robes.

W Hotel – Miami, Florida

W Hotel Miami. Let’s skip over the fact that the rooms are nice and go straight to the amenities. There’s a 62-meter swimming pool and 10-meter jacuzzi both of which are the largest residential bath pools in North America (residential because they are shared with the “Icon Brickell” condominiums). Then there’s the spa which is an expansive open concept with marble and grey vein tile and multiple hot and cold pools.

Golf Hermitage – Saanen, Switzerland

The Golf Hermitage in Saanen, Switzerland is situated in one of the world’s elite locations adjacent to Gstaad. Serving a generously large international buffet breakfast with everything you can think of. The rooms are of typical Swiss standard that you can except, wooden furniture and extra fluffy white comforters. Downstairs there’s a Turkish bath and heated saltwater pool that leads outside with a beautiful view of the surrounding ski slopes. Visiting the restaurant for raclette is a must.

Four Points Sheraton – Pristina, Kosovo

Four Points Sheraton is one of the best 4 stars in the Balkans. The lobby is large, the service is friendly, and the food is very tasty. Then there’s the gym and spa which are both modern and inviting. Situated in a luxury residential district, The Four Points Sheraton Pristina is quite different from those located elsewhere, come and see for yourself.

If you’re a hotel looking to improve your standing online. Consider irevu, a review management system offered at MyDev.com. With irevu hotels such as Mondrian South Beach have doubled the number of reviews they accrue over 2 years while avoiding a 1-star drop in their average rating. Or perhaps the restaurant within your hotel needs a reputation boost. Irevu has helped restaurants such as Ori’Zaba’s increase their average rating from 3.6 to 4.6 stars within 6 months!

Regardless of whether a hotel, restaurant, retail store, eCommerce website, irevu understands your reputation and sales are at stake. Take control of them today and try irevu at MyDev.com. Feel the difference it can make to your business.

The metaverse is all the rage these days. Everyone is getting ready for the coming virtual world with: VR goggles, digital real estate, NFTs, and virtual stores. What does all of this mean? The metaverse will have reviews. Just like in real life individuals will be able to look up the reviews for all products or services in a virtual world.

The metaverse will become as realistic as possible, just like the blockbuster movie “The Maxtrix”, individuals can plug into a virtual world playing games, hosting, attending meetings, giving speeches, or eating in a cafeteria. Users can even purchase shoes from Nike in the metaverse and then go give show their QR code receipt to an attendant in a real-life physical store so they can pick up the actual shoes. Since +90% of online customers look up reviews before making a purchase it will be no different in the metaverse. Reviews are going to be important and irevu will be a part of it. Irevu is a review management system offered on MyDev.com. Irevu is a great way to accrue and manage a high number of reviews. Anytime a customer places an order or makes a purchase, he or she will be prompted to leave a review in the metaverse or via a social platform like Google or Facebook. After reviews are sent, no matter when or where they are posted, the manager of the business will be able to see all of them in one centralized dashboard. From there, managers can choose from a range of actions, they can: reply, filter, sort, or highlight important reviews that require thoughtful attention.

Regardless of whether your business is operating in the metaverse or not your reputation and sales are at stake. Take control of them today and try irevu at MyDev.com. Feel the difference it can make to your business.

The store or website of your dreams is finally up and running. Staff are hired, content looks good, and products are placed attractively throughout the page or store. Sales are coming in, look at you, you’re doing well. I mean, what possibly could go wrong? Thinking you have it all figured out, you get comfortable. However, there’s one aspect of your start-up that you neglected, online reviews!

Online reviews are key to branding, reputation, and increasing sales. Did you know that 90% of consumers now read online reviews before purchasing? Did you know that 87% of customers won’t use a low rated business? Did you know that 44% of consumers consider reviews more than a month old irrelevant? Well, these are things you need to know. Not only are online reviews important, but they can also boost your SEO rank by +30%.

A great way to accrue and manage a high number of reviews is by using a software application called irevu. With irevu, acquiring reviews are simpler than you think. Anytime a customer places an order or makes a purchase, he or she will be prompted online or on a cashier tablet to leave a review via a social platform like Google or Facebook. After reviews are sent, no matter where they were posted, the manager of the business will be able to see all of them in one centralized dashboard! From here, managers choose from a range of actions, they can: reply, filter, sort, or highlight important reviews that require thoughtful attention. Just remember not to get bogged down by any of the negative reviews. Negative reviews can lead to even more sales! Critical public customer feedback is an opportunity and irevu notifies managers immediately anytime a review is posted so they can get going on a meaningful response that reassures prospects that her product or service is sound or of the quality represented. The worst thing a manager can do is ignore a negative review, but responding to them in a genuine, meaningful manner builds trust and sales among prospects.

Regardless of the field of business, you’re in, healthcare, retail, legal, automotive, your reputation and sales are at stake. Take control of them today and try irevu at MyDev.com. Feel the difference it can make to your business.

Many businesses believe simply having a great product or service is the old school bread-and-butter way of leading to success. Unfortunately, in today's markets, having a superior product or service isn't always enough to grow your business. Time is against you when starting a business with high upfront or fixed costs and sales are not yet enough. Enter online reviews. Online reviews boost your search results online, give you a public forum to leave authentic and genuine responses, and convert prospects into customers.

Firstly, online feedback simply increases the number of times things are being written about your business; this is making it easier to search you online. Secondly, reviews also bring traffic to your website which leads to high margin sales since there’s no commission for listing your product on say…Amazon.com.

Reviews build trust, this cannot be emphasized enough. Marketing managers need to stop worrying about negative reviews and start viewing them as an opportunity to leave a genuine, empathetic response that yields approval and respect from prospects. Also, leaving a public response to negative feedback shows you’re not afraid of being scrutinized further. So, in this case, not only do review matter, regardless of being positive or negative but so does the response!

Start accruing reviews today with irevu, a software as a service offered at MyDev.com. Irevu promises to improve search results and viewership of your business. The manager will notice an immediate increase in the number of reviews arrayed because irevu makes it easy for customers to leave feedback in just 2 clicks!  In addition, irevu’s proprietary software notifies managers of any negative feedback as soon as it’s posted, giving them a lot of time to articulate a great response.

Try irevu today, offered at MyDev.com, and feel the difference it can make to your business.