I teach Typography every Tuesday morning from 9 am. to noon. I have nineteen wonderful students and we meet in a classroom within the Interaction Design graduate studio on 21st Street between 7th and 8th Avenues in New York City. In the morning, we rearrange the chairs and desks and transform the room into our space for talking about history, form, reading, and design. I love it; it's sacred.
So, as I research online learning platforms for my thesis, and try to frame a narrative for each one, the obvious question is: Where is our classroom? When I'm at Kahn Academy, I'm in a chair in my house with a seat near the blackboard. When I'm on Treehouse, I'm in a weird, fake room with odd architectural windows, obviously a set that has been erected just for filming. In Code Academy, I'm on the internet, no gravity anywhere. At Lynda.com, I'm in some cheesy conference room. But, when I visit The Smitten Kitchen, I'm in her kitchen. It's brilliant.
Whether, as students, we feel close to our teachers must have an impact on our learning. If I understand my teacher, know her passions, witness her quirks or her humor when she's off script, am more likely to trust her? In my life, the big shift in teacher/student relationships began in college when we started to go out for drinks with our professors after class. There were some downsides to watching my mentors step off their pedestals, but visiting their homes and knowing that they trusted a few of us to be respectful of their personal lives enough to share them made me feel like a peer in the making.
So, as I watched Doyald Young, a video about the life and philosophy of the hand-lettering maestro created for Lynda.com, I really focused on how I felt to learn about typography while at the same time looking around his studio at the color of the walls and the books on the shelves. He tells a wonderful story about a dictionary that he cherished and how he had it carefully rebound only to discover a missing signature. Priceless. His voice, his humility, his earnestness, combined with his humble yet lovely studio convinced me that he was a great teacher as well. I trusted him.
And like any piece of writing, or design, or film that I find so moving that my thoughts return to it again and again, I kept wondering why I loved this film so much. At one point, when Doyald is seated next to a student at Arts Center and he is critiquing her work, he finishes by saying, "I'm particularly pleased with what you have done." Praise.
Praise that is formed into a heartfelt and well-crafted sentence is like love. All the badges in the world from Code Academy can't feel like that. How do we deliver praise to online students? How do we add the loving praise of a master teacher? In an online questionnaire that I crafted as a means of researching my thesis, everyone could recall a moment when they received praise that they cherished. Everyone. Praise is a powerful and memorable tool.
And my last observation, in a scene that illustrates Young's formative years as a letterer, he describes the moment a teacher took personal interest in his skill. His professor, noticing that the class would often turn to Doyald for help, asked him if he would like to teach. Certainly, the invitation was a form of praise, but to me this scene answers a more important question on learning: When do we achieve mastery? So much of online education seems endless, like an infinite loop of lesson upon lesson that has no conclusion. I believe, in that moment, Doyald helped me define mastery. Mastery is when you can teach. Bravo.