Xpress Software

Ways you can save money with a Time and Attendance Solution

Everyone wants to save their money, and by using a Time and Attendance Solution, you can do so easily and quickly, without spending too much time as well.

1) Pay employees only during the time that they are at work

With biometric time clocks, employees must physically be at the time clock to punch in or out. Biometric time clocks verify an employee’s identity by their fingerprint, handprint,…

PayPunch current version: 10.5

With the Software Maintenance Plan, you will be able to upgrade PayPunch for Free to the latest version! In order find out if you are qualified, please take a screenshot of your About Page (Help > About) in PayPunch and send it to [email protected].

Upcoming Features

Punch In or Out on an Android Device (Captures picture and GPS location when punching in/out)

H…

Filtering Messages to from your inbox

In order to effectively manage your clients, you need to have proper organization. That’s why in Advanced Contact Manager, you can set  up email filters to organize all of your emails.

In order to start filtering your emails, you will first want to create a few different email folders. For example, if you are a sales agency, you can create folders such as: sales, co-workers, partner…

How to maintain the correct time on your HandPunch Device

It is important to make sure that the time on your HandPunch time clock is correct, otherwise, the incorrect time may lead to issues such as employees punching in late, even though they are early.

Using the Biometric HandPunch Manager, it is very easy to correct the time on the clock.

Launch the Biometric HandPunch Manager and connect to your device

Go to Clock Options

Here, you can easily set…

How to Restrict Employees from Punching In/Out at specific times

Some of my employees punch in well ahead of their shift start time and they are still in the break room when it is time for them to start. Is there a way to stop my employees from punching in too early?

Certain biometric time clocks have the Time Zone feature, which allows your employee to punch in or out during these time zones. With the Biometric HandPunch Manager, you can create different time…

How to Transfer Employees from one Handpunch to Another

I have an user that can punch in at several different handpunch locations. Is there a way I can transfer their handprint to the other devices so I do not need to enroll him at each location?

With the Biometric HandPunch Manager there are different ways to transfer your users.

Quick Transfer

Launch the Biometric HandPunch Managerand connect to the device that has the employee. At the same time,…

How to automatically backup your HandPunch users

Making a backup of your work is crucial, so what about your employees on your devices?

With the Biometric HandPunch Manager, it is very easy to automatically backup the employees on your HandPunch device and restore them if the need arises. You can even transfer employees from one device to another using backups.

To create a backup:

Launch the Biometric HandPunch Manager and Connect to your…

How to remotely enroll employees on a HandPunch device

Whenever I need to enroll a new employee on our HandPunch device, I need to drive to our other office, which is about 20 minutes away. Is there a way I can enroll the employee remotely?

With the Biometric Handpunch Manager, you can easily and quickly enroll an employee from a remote location.

First, connect to the biometric device and go to User Manager. Enter the Employee’s ID along with the…

Biometric HandPunch Manager version 8 Released

We are pleased to announce that the 8th version of the Biometric Handpunch Manager has been released!

The Biometric HandPunch Manager allows you to control your biometric devices remotely. You can easily perform tasks such as enrolling or editing an employee, backing up your employee list, setting the clock time, and a lot more.

I have a HandPunch device downstairs and another in an office 20…

How to set up a Time and Attendance Solution without connecting your biometric device to your network

With PayPunch Time and Attendance Solution, you can easily manage your employees attendance using a biometric device even if you do not connect your device to your network.

If you do not already have PayPunch installed on your computer, you can download it here.

Install PayPunch. In the Components, make sure you select the Universal Biometric Driver (UBD).

Once installed, you can use the Setup Wi…

Manage the Status of your Clients and Calls

In order to effectively manage your clients and calls, you need to track their status.

There are two kinds of statuses; the Call Status, and the Client-Call Status.

In Advanced Contact Manager, you can set the Call Statusto track the status of the call. For example, the call will start off as Open, and once it is completed, it would be changed to Closed. You can track how many calls have been…

How to use tickets to track calls

The Ticketing system in Advanced Contact Manager is one of the newest features in our latest version of the software. With the ticketing system, you can easily track open issues, purchase inquiries, and more.

To create a ticket, right click on the email you wish to assign a ticket, then go to Tickets > Create.

You can then track and manage all of your tickets within the Ticket menu.

How to import your call list

It is very easy to import your calls into Advanced Contact Manager to track your calls and clients.

Your call list is an important part to create groups and send out newsletters. You can also track the expiry date on your clients, and see who is up for a renewal.

The easiest way to import calls is by using a .xls (Excel 97-2003 Workbook) or a .csv file (Delimited by semi-colon “;”). You can…

How to know who is Late or Absent at the workplace

It is important to know who is late or absent at the workplace. If an employee doesn’t show up, you may need to quickly fill their position with another employee in order to maintain a level of productivity.

You can get automatic email reports of late or absent workers using the Email Notification in PayPunch. This way, you will know right away if you need to make some quick calls to replace the…

Happy Canada Day 2016!

We at Xpress Software want to wish you and your family a happy Canada Day this Friday! We also want to wish our friends in the USA a happy Independance Day!

Please be advised that our office will be closed for Canada Day on Friday, July 1st, 2016 and Monday, July 4th, 2016. If you have any questions or inquiries during this time, you can email us at [email protected]. The office will resume…

How to send automatic replies – Advanced Contact Manager – CRM

There are many different uses for Automatic Replies and it is very easy to set up in Advanced Contact Manager – Customer Relationship Manager. For instance, this coming week is a long weekend due to Independence Day and Canada Day. During this time, an automatic reply can notify your customers of your absence.

The first thing you need to do is create a body email. It is very easy to do so, and…

Our latest version of Advanced Contact Manager!

We are excited to announce that our latest version for Advanced Contact Manager has been released!

Advanced Contact Manager is an easy to use and powerful contact management solution for your sales and technical support teams to keep track of your customers, open issues, calls and contact history.

There have been many changes in this release that not only includes Advanced Contact Manager, but the