So many ads are just “we at corporation care about our customers which is why we [thing we are legally obligated to do]”
I think about this so much more after working at a call center and being told “you need to not say outage unless we actually have a confirmed outage because we legally have to reimburse people if we fail to provide service” and then seeing that in ads as a really cool and nice thing the company does instead of something they’re forced to






















