Swiggy & Zomato Cloud Kitchen Reality: Is It Still Profitable in Tamil Nadu?
Many people believe that listing their food business on Swiggy or Zomato is enough to generate profits. But the reality is often very different.
Imagine receiving a ₹500 order. Most restaurant owners expect to receive the full amount, but after platform commissions, delivery charges, GST, and promotional discounts, the actual amount reaching the business can be much lower.
This is one of the biggest challenges faced by cloud kitchens today.
Recently, a viewer commented that they had operated multiple cloud kitchens and eventually closed them due to profitability issues. While every business situation is different, this raises an important question:
Is the cloud kitchen model still viable?
The answer is yes—but only if you understand the numbers and build the right strategy.
Instead of depending entirely on a single platform, successful food businesses are now exploring multiple sales channels, including direct customer orders, local marketing, repeat customer programs, and emerging platforms like ONDC.
ONDC is gaining attention because it aims to provide a more open digital commerce ecosystem, potentially helping businesses reduce dependency on large food delivery aggregators.
For entrepreneurs in smaller towns, the opportunity can be even more interesting. Lower operational costs, strong local customer relationships, and focused delivery areas can sometimes create better profit margins than highly competitive metro markets.
The key lesson is simple:
Don't build your food business only around Swiggy or Zomato. Build a multi-channel strategy that protects your profits and creates long-term sustainability.
If you're planning to start a cloud kitchen or already running a food business, understanding commissions, margins, customer acquisition costs, and alternative sales channels is essential.
🎥 Watch the complete video for the full breakdown of Swiggy & Zomato commissions, ONDC opportunities, and practical strategies for food entrepreneurs in Tamil Nadu.
👉 Watch Now: https://youtu.be/huq5jMu2X2M











