#lloydnaga

I was not able to update my blog for weeks and it saddened me because one of my New Year Resolutions was to create an online diary through Tumblr. I was hoping I could continue the routine for the whole year but it turned out the task was hard to maintain. I was busy and the work had really drained my energy these past days. I was not able to find time to share what had happened to me. I thought it would be great to summarize my February. This day marked the end of this love month and a couple of other things. My best friend, whom I have known from the first time I stepped in Convergys had filed her resignation letter and today was her last day. I would really miss her. But she said she felt wonderful because she would finally experience a normal life again. I thought it would be best to be happy for her. Today was our fourth month in this company. I was glad we made it this far. I had build friendships and more in Convergys. I was blessed to be put in here. My bosses, my colleagues, the staffs, and everyone were all fine people. They inspired me to a better person and of course, had given me a lot of opportunities. I learned more things, discovered places, became acquainted with more people. On the day the I would file my own resignation letter, I would never forget to thank these guys. Today, like many other days, I was in the mood for it was pay day and my shift was only for four hours. It was an overtime I committed as per TL's request. She was not there. I still had a bit of doubt about her. She was angry at what we did a few days ago. I posted a picture of my friend on Facebook. She was sleeping, and I could not blame her. I, too, was sleepy that day. It was just for fun and my friend knew that. My TL, however, was not in the mood for games. She suddenly seemed so serious and said she could issue a DAF for our behavior. She thought sleeping in the floor was a big deal as much as using a phone inside. She never bothered to ask who really took the picture. It was taken by one of our friends and was just sent to me through Facebook. It was not me who took it but she probably thought otherwise. I was not bothered at all. It was for her to decide. Bottomline was, there was a bad blood currently going on between us. Not only that I was not feeling good about her. I also found out I failed the SME Intern exam by one mistake. It was my fault. I would not blame anyone because the answers were chosen by me and it was a serious regret. I was not thinking right and it caused me more than what I had gained. On the bright side, my name was still posted on the bulletin board as one of the top agents in the whole production floor. I was ranked four for NRR Champions and one of the few people who got perfect 5.0 in the scorecard. We were Amazon Victors for month of January and it was really a pleasure for others to find out my hardwork. There were a lot of stuff going on in our office right now. One of them was the opening of the Amazon Store, where we can purchase grocery items in exchange for the points we earned for our NRR. Since I had a lot of points, I was able to buy chocolates, chips and a lot of other good stuff. I was thankful for the creativity and encouragment from the management.  I could definitely feel their support and trust. My life outside work was equally fun-filled. We had a lot of food adventures lately, French Baker, Tapsi Ni Vivian, My Little Store, Gerry's Grill, Gumboo and a lot more. I was glad to have all my friends to take me with them and let me experience little but exciting adventures in life. I was also able to try gun shooting. It was an achievement to be able to use a real gun. I knew it would be tiring but at least I had tried. I knew I needed to pamper myself. Today, I had my first facial from Flawless. I used to go for a treatment monthly but when I started working, I forgot to take care of myself and I became less conscious of how I look. I just realized I had to bring back some of my good old habits because we only live once and I want to live this life. I thought to change my plans in reaching my goals in life. I would start first on myself. I would lose weight and have them look at me and think to themselves. I would stay humble and less extravagant for my future. I would be on a more positive look and would make use of everything I have. I would enjoy my simple life until I became ready for more. The good thing is, I still have my Twitter account, that I never fail to update. You can read through bits and pieces of my life there. Just search @LloydNaga. Till next time!

Even good things must come to an end. Rest days are over because I'll be back to work again tonight. I'll have to make sure I can get the most sleep I can. That I finish reading a considetable amount of pages. That my mind is refreshed from the stress I carried last week. That I have catch up with all the stuff needed updating. Today I was able to survive the scorching heat of Manila, by being on bed and eating the amazing food my mom prepares. I was left alone in soltitude, having the thoughts of life, of what the future holds. Oh. Sometimes I can be deep. I just don't understant why people fuss about their dates on Valentine's Day on the Internet. I couldn't help noticing everyone is buzzing about their relationship status, or other's, and how bitter they are with love. Well, much as I enjoy the concept of love, I hate the people being so stereotypical about it. What if you don't have a date? What's wrong with being single? What's the fuss about being alone? Like, is it required to have a date? Last time I checked it, it's the day where we celebrate the day of a saint. Not the day to find a better half. Don't get me wrong. I know it's seems sweet to have someone on a dinner and bring you chocolates and flowers but that's only if you already have someone before. Do not hurry love because love is to be built, not to be found. And don't judge me for judging you because I know you think I'm right. On other news, I am now nearly done reading Blood of the Fold. Things are getting exciting as I come close to the end. I have already downloaded the next book in the series, Temple of the Winds. I bet it will be as great as the previous one. I want to personally thank the author for putting so much of this awesomeness into words.

After what it felt like forever, I finally got my day off. It hadn't occur to me before that working in a call center would be so stressful. I knew it would be hard to find time to sleep but not the fact that some callers would be a headache. I was right though that the environment would be fun. Thanks to my team. It's like being at school and home at the same it. Today is basically about sleeping and being able to do what I like aside from everything I'm able to do at work. Oversleeping, over-eating, over-browsing on the Internet, and all the lazy things. I'm able to catch up with my cyber life and keep my mind sane by pondering about my life and how blessed I am. My mom, of course, is here to feed me with good food and to take care of everything. She's my superwoman and I will never get tired of loving her. Dad, on the other hand, is here to spoil the fun. I don't know what he thinks of himself but I don't like the idea of him. And my sibs, I can't bare to be disturbed by now so I'd like to thank them for not going about my business. I like how many great things I discover when I'm alone. The same as when I'm with other people. Life is about learning to me and it's good to know something you hadn't known before. Imagine if you know the things you should know, then you shouldn't have faced the problems you have right now and was enjoying life instead. A few days from now and we'll get our salary again. I couldn't wait because I have a lot of things to buy for myself and maybe for my family too. I must consider now that I'm done with my old life and be the responsible guy I know I am. I can't be the same person because this is what I wanted even before. I remember I told myself I'd have to learn English because one day, I'd use it and it would be my key to success. I remember when confidence is not present in my dictionary. I remember the days when I'm still afraid to try, that everything will be served to me. I learned. I knew I'd have to work to get what I deserve and I'll make sure I'd get every single bit of what's for me. One day.

What I like about being able to sleep at home and taking cab in the morning is the fact that I don't get the hassle, it's fast and everything is smooth. What I don't like is the fact that it's costly. I love going to work on Mondays. Because it means it's Sunday in US and we receive low volume of calls on this day. It was such a nice day because we're not stressed and we're not bothered much. We were able to chat with each other and we absolutely made the day as fun as possible. I, however, was focused browsing my computer. I was on lookbook.nu where I found all the fashionable and lovely people. I was in love. The more I scrolled, the more I fell in love. I was hooked by some people. Especially men and women with very artistic photos. I'm jealous and inspired at the same time. Haha I was also able to eat a lot today because my mom gave me extra money. She's the best. The only problem I had today was my schedule. I was confused earlier as to what's my real shift. I was informed my shift was supposed to start at 3am and ends at 12pm but what I saw on our schedule folder and on our Facebook page was different. I was at work from 5am-2pm and I just advised the moderators and my lead about all the miunderstanding. Anyway, good thing my offs on my real schedule was plotted for tomorrow and on Wednesday. I just needed to know that because I was craving for a rest day for almost more than a week now.

Today I was able to get a nice sleep. I woke up in a dark, cold room, stretching and prepared to work. I got a long call that lasted for two hours. It was a call from an old lady who wasn't a tech savvy. She's naturally talkative and wanted me to explain to her every details of details and was able to be patient. It was all worth it because she gave me a commendation at the end. She specifically asked for my supervisor so she could tell how wonderful I am. It made really happy. My food today was all from the 10th floor. I realized I'm obessed with their hotdogs and pasta. So I went there back and fort. This day was somewhat special because I felt the peacefulness of the workstation. We were only a few but I was able to laugh and move freely. There were no loud people around me. Just my closest friends whom I like to share jokes and stories. It was actually an entertainment to listen to their calls. These lovely people. After the shift, my friends and I ate first at McDonald's before going the back to the floor to finish our board. It was our final chance because it will already be judged tomorrow. I'm not excited though. Haha. But at least my picture on the board was exceptionally cute. Just kidding! A funny thing happened when I went home. I was supposed to go down the train at Pureza station but when I realized where I was, it was already too late. I missed one station. It was kind of annoying but also hilarious. I was daydreaming so I didn't notice I was already on the station. Well, good thing it was only one. That was my first time to miss a train.

I woke up at 3:00am because my mom set her alarm. How nice of her to wake up that early just to make sure I will not be late. But because I was too stubborn, I nearly didn't make it on time. Good thing I was able to clock on just in time. It was a critical day because today would decided if I was a key contributor for the week or not. I did all my best today to lower down my NRR because I already got a lot of unwanted responses. It was a tough job but I still managed to reach the thin line. There was a lot of drama and moments earlier today. My friends were having individual problems. One had a problem with his schedule. One had a battle against himself. One with her partner. It was a chaos but we still survived. Or so I thought. We ate separately but in the same place. A sign there really was something wrong between the two of my teammates. It was sad. But everyone went on their daily business. I, myself, continued to strive lowering down my metrics. I did it and I was glad I got enough positive responses. Before we end the shift, we were pulled out by our lead for team meeting and for us to work on our board. There was a competition between all the waves in the production floor. Whoever got the best bulletin board wins. I wasn't actually expecting because all we had in ours were feathers. But still proud because our wave always belongs to the top when it comes to metrics.

I'm having serious problem with my NRR this week. I can't think of anyone to blame but the carriers and some customers are just plain stupid. Looks like I just have to make up next week. I don't think I can still lower down my current metrics. It's sad because I'm currently number one in ranking. We ate lunch at Jollibee and had funny conversations. I could feel the change in my body. I'm so fat already. Ah. This is not good. We went to Countryside again after shift. My friend drove her car under a sunny afternoon so we can taste again the yummy bopis and lechon kawali. It was worth it. I always love the food and ambience in that restaurant. I also ordered a box of chocolate that we consumed on our way home. It was a relief to see mom back home. At least I got a nice sleep and I also got some personal time. Yay!