#holisol

Fulfilment and warehousing, though often considered substitutable in the world of logistics, are actually, very different in nature and the objectives that they are expected to achieve. While no one can deny that these fundamental cogs in the wheel of the Supply Chain super structure have a whole lot in common, understanding their differences is critical in order to make informed decisions especially when it comes to choosing relevant 3PL services.

Benefit to the Customer

Efficient management of 10,000 sq. ft dedicated Fulfillment Centre.

Inventory storage & management of 1,00,000 pieces with 100% accuracy in inventory.

Seasonality proof operations, during peak season we served up to 5x orders. Additional orders were also processed within the same SLAs without any disruption.

Seamless Integration of new software into their system.

Speed in operations, served all orders that came in up to 60 minutes before the logistic partner arrives for pickup.

E-commerce supply chain is not only about delivering goods to the end customer. There is no rocket science involved in understanding that e-commerce supply chain gets a new life once goods reach the customer as he/she is fully entitled to return the goods back if there are any of the issues – product not liked, product not in good condition, broken, different item shipped and the list goes on. This is where Reverse Logistics makes its presence felt in the e-commerce supply chain. E-retailers know it fully well and can feel the pinch of returns on their pockets. The big question for them to ponder upon is – How can the already thin margins in last mile distribution network be converted into profits, including reverse logistics? Read on to know the answer –

1. Speedy pickups

Since the customer is the one who initiates the return of the product, it is paramount that the item in question gets picked at the earliest. Minimum TAT should be clearly defined for the return request generated by the customer. E-commerce players must make sure that within max. time of 24 hours, the product must be picked up from the customer’s end for further resolution.

2. Automate the processes

It is almost impossible to think about any e-commerce setup without technology integration. But technology holds even greater significance in the case of returns management. Artificially intelligent systems must be put in place to manage the returns which not only automate the workflow in e-commerce supply chain, but all the key and repeatedly occurring processes become efficient and faster.

3. Increase & strengthen the return channels

E-retailers understand that any inventory for which return has been initiated puts significant pressure on profits calculation. How will the returns be smooth for both e-commerce player as well as a consumer? It is simple – enhancing the no. of channels in e-commerce supply chain through which customers may return the goods. Customers should be able to return either through in-store, drop-offs at certain points or home pickups. To maintain accuracy and pace in the process, handheld scanners, receipt printers etc. must be in place on every channel.

Delhi based Logistic Firm secures $10mn from CLSA

New Delhi based Holisol Logistics Pvt. Ltd. has raised a $10mn dollars round of funding led by CLSA Capital Partners. The six-year-old company will use the proceeds to set up more fulfilment centres, expand its last-mile delivery network and expand its portfolio of supply chain optimisation solutions. Holisol Logisticscurrently manages 600,000 square feet of fulfilment centres across 14 locations.