#customerservicefail

Mmm nothing like a hot refreshing gravy to wash down the burger #dumbcustomers #customerservicefail https://www.instagram.com/p/B3LOZ82lHN4/?igshid=cce3fquok6dt

4) Evidently, “being the best part of ADT” means being a sucker who pays your top rate for 15 years...

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So I decided because it had been a long day to order some @dominos . I had two free pizza with of points that I decided to cash in, plus two additional, so I placed the order at 5:50p and the app showed it left with my driver at 6:05p. The driver didn't arrive with the pizza until 6:50p, the pizza was cold and looked like it had been dropped. I tried to call the pizza place for help on this and the phone rang for two minutes before disconnecting... Repeatedly. After attempting for almost 20 minutes I decided to take to social media. Really Domino's.... WTH?!?!?! #dominos #dominospizza #dominossucks #customerservicefail (at Domino's Pizza) https://www.instagram.com/p/CWUXNGVrh74/?utm_medium=tumblr

So, I ordered this at 10:30am yesterday and originally was told it would be delivery between 12-2. Then 2pm rolled around and I checked again, now between 2-6...? Then 6:45pm rolled around and it said "delayed". 🤬7:20 this morning a random car pulls crooked into our drive, setting both dogs off on a frenzy. 7:20AM!!!🤬 She gets out, runs up to porch, dogs really freaking out now, throes down the package and is gone. I don't care that it's slightly dented packaging, but one package was almost all the way open and the white bag it came in was already ripped completely open. . @amazon no wonder you are taking over the world. Banking off of everyone else while hiring questionable employees and providing questionable service.... . #yourdeliverysucks #customerservicefail #creeper #wokethewholehouseup #yourelate #yesterdayslunch #deliveryservice https://www.instagram.com/p/CV0CKamrZ9Q/?utm_medium=tumblr

I had a number of @remingtonarmscompany rounds that had factory defects. Returned through official RMA over a month ago for replacement and there has been all sorts of blame thrown at their vendors, but no replacement, no refund, etc... cheap ammo isn’t cheap when it could cause damage to self or property. #defective #factorydefect #customerservicefail https://www.instagram.com/p/Bwr10d4A-FZ/?utm_source=ig_tumblr_share&igshid=1c0owec2tee2p

Why am I still looking st this relic? Because @bestbuy failed to deliver the dishwasher we ordered as promised. In fact, they’re making us wait all the way to March 5th, a week and a half extra, because they have no idea what good customer service is. #customerservicefail #bestbuysucks (at North Massapequa, New York) https://www.instagram.com/p/BuKjOE_jowb/?utm_source=ig_tumblr_share&igshid=d8maukfqu8ez

WARNING, RARE RANT AHEAD: So apparently @Sendle offers a pick up guarantee but not one for delivery. I was expecting a package the other day, so I canceled all plans to make sure I was home to accept. The Sendle delivery guy rocks up to my house and rings the bell. Woohoo! I’m getting a treat! I head to the door. Trouble is, when I get there roughly thirty seconds later, courier man has decided to hightail it back to his van and is driving away. What the actual what?! (My teenage sons were home at the time, and they have two volume levels: Loud and louder. There is ZERO chance the dude thought there was no one home.) Then they send me an email for redelivery. Okay, excellent. Still pissed about him not delivering it the first time, but whatever. I go to fill out the online form. My tracking number isn’t recognized. Oh, this is going great. THEN I get an email informing me my package has been left with some random news agency a suburb away. Um, what now?! The second the dude left with my package, I lodged a complaint with Sendle. Since then, I’ve exchanged about 24434454 emails asking them to fix the situation, and always receive the same response from their nice but ineffectual ‘customer service champion’: Basically, “Our driver did all the right things, so now you have to drive a few kilometers out of your way to pick up the package we’ve been paid to deliver. So sad. Too bad. Sucks to be you.” (Obviously I’m paraphrasing, but my point is ZERO acceptance of responsibility, and ZERO solutions other that me going to get it ‘or we’ll return it to the sender.’ I always loved veiled threats in place of actual, concrete results, don’t you?) So, yeah. I’m still hopeful @sendle will find away to sort out this mess, but I have a feeling they will continue to react with a shrug and a sigh. Massive #CustomerServiceFail 😑😑😑 Have you guys had anything like this happen to you? Let me know in the comments. 👇👇👇 #sendle #CompaniesBehavingBadly #CourierFail https://www.instagram.com/p/BuC12bWBHyz/?utm_source=ig_tumblr_share&igshid=vibtbfkqtmk4