Here's a little lesson I taught at physical therapy yesterday. A few therapists and patients were discussing the woeful performance of the Pittsburgh Pirates. They lamented that the team never really gets better.
Now, it's well known that the team owner doesn't spend a lot (in relative terms) of money on the team. So, I explained that if they really wanted the team to get better, they should stop watching them; stop buying their merchandise, and stop going to their games.
The owner has shown that he will give you what you accept. If you accept a team that struggles -- year after year -- to remain in the middle of the standings, that's what the owner will give -- while still making money for himself.
I told them this also translates to shopping. Does it annoy you when you go to Walmart, and they only have one cashier on duty -- while having 10-20 "self-checkout" lanes open? You're in a hurry, so you ring up your items (sans any kind of employee discount for doing their job). All while being watched by one employee and multiple cameras to ensure you're not cheating them by not ringing up every item.
Well, it's the same principle. If you show Walmart that you'll do their job for them, they'll give you what you'll accept. Why put more cashiers on duty if the people will do it themselves?
But, if -- and I know this would be an inconvenience for a day, or two -- if 27 shoppers lined up at the one manned cash register, and refused to use the self-checkout lane, it would force Walmart to open another lane. And, if it happened again the next day, Walmart might get the message.
It's just a thought.
