#celent

Philippines – The sudden fall of Silicon Valley Bank (SVB) in March was a staccato siren shattering a period of relative calm in the financial services industry. Between 2015 and 2022, bank failures averaged less than four per year – with none at all in 2021 and 2022. SVB’s ripple effects have intensified attention on asset liability management (ALM), a long-overlooked facet of risk management.…

Celent is seeking Model Bank nominations and finds banks are willing to share (brag?).

Dan Latimore, Celent SVP, said that after attending multiple conferences, including Sibos and Money2020 back to back, not to mention Finovate earlier in the autumn conference season, the Celent team remained coherent and was able to define some conclusions.

  Now Celent is looking for nominations.

“I’m excited about the initial response to our Model Bank Awards (see below for details on how to…

Información relevante de la nota de prensa

La entidad ha sido seleccionada entre más de 150 proyectos presentados por un centenar de instituciones financieras de 30 países.

Winners announced: IIAR Analyst of the Year 2016 #ARchat

The IIAR is delighted to announce the winners of this year’s

IIAR Analyst of the Year 2016 and IIAR Analyst Firm of the Year 2016

AND THE WINNERS ARE…

Keep reading below for the IIAR Analyst of Year 2016, IIAR Global Analyst Firm of Year 2016, IIAR Independent Analyst of the Year 2016 and the best new entrants

Analyst relations pros voted for over 170 different individual analysts. Having run…

GUEST POST: So what to social media?

The question of how AR professionals should use social media keeps cropping up.

Even though social is a part of our daily lives, I am still asked whether it’s okay to use Twitter, LinkedIn and Facebook to contact analysts – never mind apps like WhatsApp, Pinterest, Instagram and Snapchat. And I’m not alone.

There has been no shortage of social media gurus who happily told us that social media…

New Post has been published on http://www.seaofinfo.com/exigen-congratulates-aaa-ncnu-insurance-exchange-on-celent-2013-model-insurer-award/

Exigen Congratulates AAA NCNU Insurance Exchange on Celent 2013 Model Insurer Award

Exigen Congratulates AAA NCNU Insurance Exchange on Celent 2013 Model Insurer Award Car insurance quotes

http://www.prweb.com/releases/2013/2/prweb10482546.htm

AAA Northern California, Nevada and Utah Insurance Exchange is named a Celent 2013 Model Insurer for transitioning to a new policy administration system with effective change management. San Francisco, CA (PRWEB) February 28, 2013

Exigen Insurance Solutions?, a leading global provider of core systems and business transformation to insurers, is pleased to congratulate AAA Northern California, Nevada and Utah (NCNU) Insurance Exchange, on being named a Celent 2013 Model Insurer for transitioning to a new policy administration system with effective change management.

AAA NCNU Insurance Exchange implemented Exigens PolicyCore and BillingCore solutions for its California auto business as the first phase of a larger replacement and integration project involving six legacy PAS and three legacy billing systems used by the Insurance Exchange. Insurance Exchange offers personal lines insurance to AAA members through partnerships with AAA clubs in 23 states and Washington, DC. Nearly one million auto policy holders and 1.7 million cars in California alone are insured by the Insurance Exchange.

According to Celents Model Insurer 2013 report, Insurance Exchange was chosen for the best practices related to improved change and channel management, higher productivity and lower staff expenses, and use of standards for integration with other systems.

Recognition goes to leadership who recognized the significance of targeted investments to enable agility and efficiency in our business by reducing complexity in our systems. Recognition also goes to those who so effectively executed the implementation by leveraging Exigen pre-configured solution packages and closely aligning business processes to standardized integration services. This allows us to rapidly add new channels and new products and services at reduced cost, said Kim Bissell, director, IT, AAA NCNU Insurance Exchange.

AAA NCNU Insurance Exchange utilized a Change Management Office and Program to ensure that the 80% of the organization affected by the introduction of the new policy administration system would receive complete, accurate and balanced information about the changes. It established a strong change champion and support network consisting of managers and supervisors, super users, support processes and tools. This included the creation of a model office/demo/training environment to allow users the opportunity to get a feel for how the new system would work.

Working closely with our user community allowed for an excellent user adoption rate and a solid, repeatable pattern for further state product roll-outs, commented Tracy Tillinghast, PAS business owner, AAA NCNU Insurance Exchange.

The system roll-out experience exceeded expectations, says the report. Benefits include:

A high user adoption rate at implementation of 60%

Over 2,500 staff members gained browser-based access with more than 1,000 staff using the system to quote, bind, and manage California auto policies.

Policies on the new PAS can be sold about 33% faster than with the old system.

Training new staff members is quicker because sales and service workflows and screens are the same.

Real-time policy servicing is quicker and more accurate because there is a single view of the customer with cleaner and more recent data.

Other benefits include increased productivity with a single sign-on, comprehensive customer searches, pre-population of data in applications, and enhanced document management and servicing functionality.

The story of how AAA NCNU Insurance Exchange applied a comprehensive change management approach to its core systems modernization with Exigens PolicyCore and BillingCore is a real world example of the effective usage of technology, said Karen Monks, Celent senior analyst and author of the report.

We congratulate AAA NCNU Insurance Exchange on this prestigious industry acknowledgement, said Gwen Spertell, president, Exigen Insurance Solutions. Their legacy modernization program is well thought out and has benefited from best practices through-out. It has been a great pleasure to be able to support the Exchanges quest to deliver first-class customer service from an efficient and agile multi-line platform delivering pre-configured products.

About Exigen Insurance Solutions

Exigen Insurance Solutions? is a global provider of core systems and business transformation for property and casualty insurers. Exigen partners with clients to execute their transformation for revenue growth, cost efficiency, and market and channel expansion. Exigen provides the Exigen Suite for policy administration, billing and claims management and specialized tools for transformation. Customers deploy our multi-line platform of pre-configured products to gain rapid and scalable solution implementations. Exigen Insurance Solutions is headquartered in San Francisco with offices in the USA, Canada, Europe, China, Japan and Australia.

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