Podcasting "Gig Work Is the Opposite of Steampunk"
This week on my podcast, I read my recent Medium column, āGig Work Is the Opposite of Steampunk,ā about the worst-of-all-worlds created by bossware, where an app is your boss, and you live at work because your home and/or car is a branch office of the factory:
https://doctorow.medium.com/gig-work-is-the-opposite-of-steampunk-463e2730ef0d
As with so much of my work these days, the column opens with a reference to the Luddites, and to Brian Merchantās superb, forthcoming history of the Luddite uprisings, āBlood in the Machineā:
https://www.littlebrown.com/titles/brian-merchant/blood-in-the-machine/9780316487740/
If youād like an essay-formatted version of this post to read or share, hereās a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2023/03/19/love-the-machine/#hate-the-factory
As Merchant explains, the Luddites were anything but technophobes: they were skilled high-tech workers whose seven-year apprenticeships were the equivalent to getting a Masterās in Engineering from MIT. Their objection to powered textile machines had nothing to do with fear of the machines: rather, it was motivated by a clear-eyed understanding of how factory owners wanted to use the machines.
The point of powered textile machines wasnāt to increase the productivity of skilled textile workersāāārather, it was to smash the guilds that represented these skilled workers and ensured that they shared in the profits from their labor. The factory owners wanted machines so simple a child could use themāāābecause they were picking over Englandās orphanages and recruiting small children through trickery to a ten-year indenture in the factories.
The ādark, Satanic millsā of the industrial revolution were awash in the blood and tears of children. These child-slaves were beaten and starved, working long hours on little sleep for endless years, moving among machines that could snatch off a limb, a scalp, even your head, after a momentās lapse in attention.
(Fun fact: in 1832, Robert Blincoe, one of children who survived the factories, published āA Memoir of Robert Blincoe, an Orphan Boyā a bestseller recounting the horrors he endured; that book inspired Charles Dickens to write Oliver Twist):
https://www.gutenberg.org/files/59127/59127-h/59127-h.htm
It wasnāt just that weavers who belonged to guilds made more moneyāāāthey also enjoyed more dignity in their workplaces, because those workplaces were their homes. Textiles were the original ācottage industries,ā in that it was done in cottages, by families who set their own pace, enjoying amiable conversation or companionable silence.
These weavers could go to the bathroom when they wanted, eat when they wanted, take a break and walk around outside when the weather was fine.
This is in stark contrast to life in the dark, Satanic mills, where foremen watched over every movement, engaging in a kind of meanspirited choreography that treated the worker as an inferior adjunct to the machine, to be fit to its workings and worked to its tireless schedule.
The Luddites had some technical critiques of the machinesāāāthey argued, correctly, that those early machines turned out inferior products that fit poorly and degraded quickly. But even if the machines had produced textiles to match the hand-looms, the Ludditesā real anger wasnāt over what the machines didāāāit was over who the machines did it to and who they did it for.
Iāve written that āScience Fiction is a Luddite literatureāāāāitās a narrative form that can go beyond describing what a machine does, to demanding that we rethink who it does it for and who it does it to. Not all sf does this, but at its best, this is secret sauce that makes sf such a radical form, one that insists that while the machinesā functioning may be deterministic, their social arrangements are up to us:
https://locusmag.com/2022/01/cory-doctorow-science-fiction-is-a-luddite-literature/
Thatās what happens when you mix Luddism with SFāāābut what happens when you mix it with fantasy? I think you get steampunk.
Steampunk has many different valences, but central to the project is an imaginary world where people engaged in craft labor (lone mad scientists, say) are able to produce high-tech goods that are more associated with factories. I think itās no coincidence that steampunk took root during the first surge of āpeer-based commons productionāāāāwhen craft workers were producing whole operating systems and encyclopedias from their ācottagesā:
https://makezine.com/article/maker-news/make-free-love-the-machine-hate-the-factory/
These modern craft workers were living the steampunk fantasy, so beautifully summed up in the motto for Magpie Killjoyās Steampunk Magazine: āLove the Machine, Hate the Factory.ā
https://firestorm.coop/products/2624-steampunk-magazine.html
But then came the second decade of the 21st century, and now the third, and with it, the rise of something very much like the opposite of that steampunk fantasy: a new form of craft labor where the factory is inside the cottageāāāwhere an app is your boss, and āwork from homeā becomes ālive at work.ā
As with all forms of technological oppression, this movement followed the āShitty Technology Adoption Curve,ā starting with people with little social clout and working its way up the privilege gradient to entangle a widening proportion of workers.
Among the first people to experience this was the predominantly Black, predominantly female employees of Arise, a work-from-home call center business that pretends that its employees are small businesses themselves, and so charges them to get trained for each new client, then fines them if they want to quit:
https://pluralistic.net/2020/10/02/chickenized-by-arise/#arise
In Amazon warehouses and delivery vans, we saw the rise of āchickenized reverse-centaursāāāāthese are workers who must pay for their own work equipment (as with poultry farmers captured by processing monopolists, hence āchickenizedā). They are also paired with digital technology (something automation theorists call a ācentaurā) but the technology bosses them around, rather than supporting them. The machine is the centaurās head and the worker is its body (thus, āreverse-centaurā):
https://pluralistic.net/2021/03/19/the-shakedown/#weird-flex
The pandemic lockdowns saw an explosion in the use of bossware, technology that monitors your every keystroke, every click, every URL, every file, even the video and audio from the cameras and mics on your devices, whether or not you pay for those devices.
This is the second coming of Taylorism, the fine-grained, high-handed āscientificā micromanagement of factory workers, transposed to the home, and integrated with sensors that track you down to your eyeballs:
https://pluralistic.net/2022/08/21/great-taylors-ghost/#solidarity-or-bust
Truly, this is the worst of all worlds. We increasingly work for large, distributed factories, and unlike the big companies of the post-New Deal era, we donāt have unions and progressive regulators who can force these big businesses to share the wealth in the form of the ālarge firm wage premium.ā
Instead, we have craft labor at sweatshop wages, under factory conditions, in our own homes and cars. This neednāt be: digital technologies are powerful labor-organizing tools (potentially), but thatās not how weāve decided to use them:
https://pluralistic.net/2022/12/02/not-what-it-does/#who-it-does-it-to
As the radical message of sf tells us, thatās a choice, not an inevitability. We arenāt prisoners of technology. We can seize the means of computation. It starts by being less concerned with what the machine does, and homing in on who it does it for and who it does it to.
Hereās this weekās podcast episode:
https://craphound.com/news/2023/03/19/gig-work-is-the-opposite-of-steampunk/
And hereās a direct link to download the MP3 (hosting courtesy of the Internet Archive; theyāll host your media for free, forever):
https://archive.org/download/Cory_Doctorow_Podcast_440/Cory_Doctorow_Podcast_440_-_Gig_Work_Is_the_Opposite_of_Steampunk.mp3
Hereās the direct feed to subscribe to my podcast:
http://feeds.feedburner.com/doctorow_podcast
And hereās the original āGig Work Is the Opposite of Steampunkā article on Medium:
https://doctorow.medium.com/gig-work-is-the-opposite-of-steampunk-463e2730ef0d
Today (Mar 20), Iām doing a remote talk for the Ostrom Workshopās Beyond the Web Speaker Series.
On Weds (Mar 22), Iām doing a remote talk for the @IFTFās āChanging the Registerā series.
Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg
CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en
[Image ID: A woodcut of a weaver's loft, where a woman works at a hand-loom. Out of the window opposite her looms the glowing, menacing red eye of HAL 9000 from Stanley Kubrick's '2001: A Space Odyssey.' On the wall behind her is the poster from Magpie Killjoy's 'Steampunk Magazine' that reads, 'Love the machine, hate the factory.']














