For screenwriters like me—and job seekers all over—AI gig work is the new waiting tables. In eight months, I’ve done 20 of these soul-crushi
With the reckless abandon of a millennial who has been tone-policed once too often, I, too, began to post messages encouraging rebellion in the Slack channel. This did not go unnoticed by the operations manager, a mirthless young stay-at-home mother with a religious background. After noting that I took the Lord’s name in vain, Mirthless insisted that I “try to use a professional and positive type of communication.” I resorted to workshopping all of my responses to her through ChatGPT. It proved to be an excellent collaborator, well-versed in bland corporatese and the battlefield tactics of modern office life.
But ChatGPT would only participate in this insanity so far. “Go somewhere where your unique talents and skills will be welcomed and encouraged!” it told me, presumably tired of my complaining. “Redirect that irritation somewhere productive. Into something that exposes the absurdity of this system. Because you’re not small in that room. You’re just temporarily renting space in it.”
How could I break it to ChatGPT that I was small in this room? So small that I had been crushed into about 72 pixels per square inch? But it was this or not pay rent. I made more money in three days on a project that involved writing shopping prompts for automated lawnmowers and red-light-therapy masks than I did teaching three hours a day for a month at UCLA. (The shopping prompts gig—bizarrely my favorite of all of the projects—lasted a week before they fired me.)
[...]
I never intended to write about this industry. I came to it not as a journalist but as a disgruntled, broke TV writer determined to make a dent in student loans and keep paying LA rent while my industry withered in front of me. But working with and for AI had proven even more cruel than I could have ever imagined. Mercor says it employs about 300 full-time staffers. Meanwhile, each week it keeps some 30,000 independent contractors caught up in a fever dream of aimless, directionless urgency, corralled across Slack channels by achingly young adults, sending messages at 3 am to “push on” and “finish strong” and “lock in” and “Go Team GO!” All in service of the grandest purpose in history: to successfully remove a scuba diver from a picture with one click of a mouse, transport him to the moon without any glaring artifacts—and bring him back again.
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Washington – U.S. cybersecurity analysts are investigating a series of anomalies affecting major meal delivery platforms after one leading delivery company confirmed it recently experienced a cyberattack that disrupted parts of its ordering and logistics systems before being contained and resolved.
The company, which officials declined to name publicly due to the ongoing investigation, said the…
Swiggy Delivery Partner Weekly Earnings Report (9–15 March 2026)
This weekly earnings report provides a ground-level operational insight into how much earnings a Swiggy delivery partner generates in a week and the actual net income left out of it.
The purpose of this report is not just to show earnings numbers but to present the real income structure of the delivery economy in a transparent manner.
Earnings in a food delivery ecosystem typically consist of a…
On March 12, 2026, an entry was added to my delivery performance report, which read, “Customer Complaints 01 – 01 Missing Item.” This indicates that a customer complained that an item was missing from their order. This complaint was made directly to Swiggy, and its record was reflected in my delivery report.
But my position in this situation is clear. I did not remove any items from any orders…
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Identity Theft- Essential Jobs Systematically Declassified
This is not reform; it is reengineering the workforce into perpetual poverty.
Professional to Gig Work
The ugly truth behind motives towards a future workforce that is too broke to quit and too “unprofessional” to have a seat at the table.
Another War on the Working Class: Declassifying Essential Jobs
This feels a lot like yet another let them eat cake moment.
I am positive if you went to…
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
"Minimum wage" is one of those odd concepts that seems to have an intuitive definition, but the harder you think about it, the more complicated it gets. For example, if you want to work, but can't find a job, then the minimum wage you'll get is zero:
That's why politicians like Avi Lewis (who is running for leader of Canada's New Democratic Party) has call for a jobs guarantee: a government guarantee of a good job at a socially inclusive wage for everyone who wants one:
(Disclosure: I have advised the Lewis campaign on technical issues and I have endorsed his candidacy.)
If that sounds Utopian or Communist to you (or both), consider this: it was the American jobs guarantee that delivered the America's system of national parks, among many other achievements:
The idea of a wage for everyone who wants a job is just one interesting question raised by the concept of a "minimum wage." Even when we're talking about people who have wages, the idea of a "minimum wage" is anything but straightforward.
Take gig workers: the rise of Uber and its successors created an ever-expanding class of workers who are misclassified as independent contractors by employers, seeking to evade unionization, benefits and liability. It's a weird kind of "independent contractor" who gets punished for saying no to lowball offers, has to decorate their personal clothes and/or cars in their "client's" livery, and who has every movement scripted by an app controlled by their "client":
The pretext that a worker is actually a standalone small business confers another great advantage on their employers: it's a great boon to any boss who wants to steal their worker's wages. I'm not talking about stealing tips here (though gig-work platforms do steal tips, like crazy):
I'm talking about how gig-work platforms define their workers' wages in the first place. This is a very salient definition in public policy debates. Gig platforms facing regulation or investigation routinely claim that their workers are paid sky-high wages. During the debate over California's Prop 22 (in which Uber and Lyft spent more than $225m to formalize worker misclassification), gig companies agreed to all kinds of reasonable-sounding wage guarantees:
When Toronto was grappling with the brutal effect that gig-work taxis have on the city's world-beatingly bad traffic, Uber promised to pay its drivers "120% of the minimum wage," which would come out to $21.12 per hour. However, the real wage Uber was proposing to pay its drivers came out to about $2.50 per hour:
How to explain the difference? Well, Uber – and its gig-work competitors – only pay drivers while they have a passenger – or an item – in the car. Drivers are not paid for the time they spend waiting for a job or the time they spend getting to the job. This is the majority of time that a gig driver spends working for the platform, and by excluding the majority of time a driver is on the clock, the company can claim to pay a generous wage while actually paying peanuts.
Now, at this phase, you may be thinking that this is only fair, or at least traditional. Livery cab drivers don't get paid unless they have a fare in the cab, right?
That's true, but livery cab drivers have lots of ways to influence that number. They can shrewdly choose a good spot to cruise. They can give their cellphone numbers to riders they've established a rapport with in order to win advance bookings. In small towns with just a few drivers – or in cities where drivers are in a co-op – they can spend some of their earnings to advertise the taxi company. Livery drivers can offer discounts to riders going a long way. It's a tough job, but it's one in which workers have some agency.
Contrast that with driving for Uber: Uber decides which drivers get to even see a job. Uber decides how to market its services. Uber gets to set fares, on a per-passenger basis, meaning that it might choose to scare some passengers off of a few of their rides with high prices, in a bid to psychologically nudge that passenger into accepting higher fares overall.
At the same time, Uber is reliant on a minimum pool of drivers cruising the streets, on the clock but off the payroll. If riders had to wait 45 minutes to get an Uber, they'd make other arrangements. If it happened too often, they'd delete the app. So Uber can't survive without those cruising, unpaid drivers, who provide the capacity that make the company commercially viable.
What's more, livery cab drivers aren't the only comparators for gig-work platforms. Many gig workers deliver food, meaning that we should compare them to, say, pizza delivery drivers. These drivers aren't just paid when they have a pizza in the car and they're driving to a customer's home. They're paid from the moment they clock onto their shift to the moment they clock off (plus tips).
Now, obviously, this is more expensive for employers, but the Uber Eats arrangement – in which drivers are only paid when they've got a pizza in the car and they're en route to a customer – doesn't eliminate that expense. When a gig delivery company takes away the pay that drivers used to get while waiting for a pizza, they're shifting this expense from employers to workers:
The fact that Uber can manipulate the concept of a minimum wage in order to claim to pay $21.12/hour to drivers who are making $2.50 per hour creates all kinds of policy distortions.
Take Seattle: in 2024, the city implemented a program called "PayUp" that sets a "minimum wage" for drivers, but it's not a real minimum wage. It's a minimum payment for every ride or delivery.
A new National Bureau of Economic Research paper analyzes the program and concludes that it hasn't increased drivers' pay at all:
https://www.nber.org/papers/w34545
To which we might say, "Duh." Cranking up the sum paid for a small fraction of the work you do for a company will have very little impact on the overall wage you receive from the company.
However, there is an interesting wrinkle in this paper's conclusions. Drivers aren't earning less under this system, either. So they're getting paid more for every delivery, but they're not adding more deliveries to their day. In other words, they're doing less work and then clocking off:
A neoclassical economist (someone who has experienced a specific form of neurological injury that makes you incapable of perceiving or reasoning about power) would say that this means that the drivers only desire to earn the sums they were earning before the "minimum wage" and so the program hasn't made a difference to their lives.
But anyone else can look at this situation and understand that drivers only did this shitty job out of desperation. They had a sum they needed to get every month in order to pay the rent or the grocery bill. They have lots of needs besides those that they would like to fulfill, but not under the shitty gig-work app conditions. The only reason they tolerate a shitty app as their shitty boss at all is that they are desperate, and that desperation gives gig companies power over their workers.
In other words, Seattle's PayUp "minimum wage" has shifted some of the expense associated with operating a gig platform from workers back onto their bosses. With fewer drivers available on the app, waiting times for customers will necessarily go up. Some of those customers will take the bus, or get a livery cab, or defrost a pizza, or walk to the corner cafe. For the gig platforms to win those customers back, they will have to reduce waiting times, and the most reliable way to do that is to increase the wages paid to their workers.
So PayUp isn't a wash – it has changed the distributional outcome of the gig-work economy in Seattle. Drivers have clawed back a surplus – time they can spend doing more productive or pleasant things than cruising and waiting for a booking – from their bosses, who now must face lower profits, either from a loss of business from impatient customers, or from a higher wage they must pay to get those wait-times down again.
But if you want to really move the needle on gig workers' wages, the answer is simple: pay workers for all the hours they put in for their bosses, not just the ones where bosses decide they deserve to get paid for.
