Is it just me, or do people leave their brains at home when they come to Starbucks?

Customer : “ I want a grande Americano with 3 inches of steamed cream. “

Me: “ Yes sir! “ *rings up*

* drink is made and handed out on bar “

Customer: “ Uhmmmmm,,???? No one asked if I wanted cream, milk doesnt do well in my stomach. “

Some of the most consistent feedback I get at Starbucks is about how customer service is not my strong point. At first, I didn’t see it, but then these things happened:

Customer: I’d like an old fashioned doughnut.

Me: We’re out of old fashioned doughnuts today. Would you like a chocolate one?

Customer: Really? I don’t like the chocolate ones. I came all the way to this location because I wanted a doughnut.

Me: Isn’t there a doughnut shop across the street?

Customer: Yes.

Me: Okay.

Customer: Are your scones fresh today?

Me: We just put them out today.

Customer: Well sometimes, they are as hard as bricks.

Me: I don’t really have any control over that.

Customer: *stalks off*

Me: Hey! When did you get here?

Coworker: Just in time to hear you say, ‘I know your drink better than I know you,’ to that customer.

Me: I’ll get your tea started after I take your money.

Regular: You sound like my ex-wife.

Me: That’s a weird thing to say to your barista.

Regular: Too early for jokes?

Me: I don’t know if it’s ever the right time to compare me to your ex-wife.

Regular: *incomprehensible mutterings*

Customer: I’d like a grande chi...chi…

Me: *waits*

Customer: I’d like to try that limited edition medium roast.

Me: which one?

Customer: The ch…

Me: ...chiapas?

Customer: yes.

Me: Yeah, I knew right away. I wanted to see what you’d come up with.

Customer: That’s mean.

Me: Yep.