It has come to our attention that we havenât been clear enough with our community management vision. Therefore, Iâm going to address the big talking points one by one.
1)Â The moderation team + Negative criticism claim
For all of our serverâs existence, I have never seen a mod abuse of their power or shut down negative criticism. Ever. Iâve asked around plenty and have confirmed with our discord members that this is, in fact, a false claim. Nobody has been able to provide proof of this so far.
Itâs important to note that mod teamâs job has been and will continue to be the safety and well-being of this serverâs members. These people have put themselves on the frontlines of so many things to keep you guys safe from doxxers, racists, and general unsavory people. Theyâre not perfect, but theyâve been doing their job spectacularly well so far.
On that note, this is why when a mod tells you to drop something, they have their reasons. But I know for a fact that you giving negative feedback is not one of them. In fact, multiple people have given us negative reviews here, and none of them have been reprimanded. Why? Because the one and only rule is to keep it civil and constructive. If you do that, then thereâs no problem. If youâre being rude, then yes, of course, the mods are going to come after you.
That being said, if ever you spot an issue with a mod, you think theyâre being too harsh, toxic or abusing perms, then please contact an Admin. Admins are here to deal with this behavior and stop it. Weâre here for you.Â
2)Â The switch from Tumblr to Discord for interactivity
Our discord server has been created by fans to facilitate interactions with each other. Recently, it got given to me in order to make this server into an official community server. That being said, the purpose stays the same: this server is meant for fans to interact and engage with them in a more efficient manner, as well as for us, the devs to do so. The point of this is to grow the community.
Our social media accounts are the window by which the outside world sees us. Theyâre here to give announcements and get traction to our games. Those two platforms are extremely different, and it is nearly impossible to re-create the same vibe and environment of discord on our SM platforms (and vice-versa).
Furthermore, with Dulcet about to host three games made by three different creators with three different release schedules, conducting events on our Tumblr and Insta is pretty much a logistical nightmare. For now, itâs a lot more efficient to do so on Discord.
That being said, with the addition of our new community manager, all of our social media platforms should be a lot more active. In fact, Iâm sure you guys saw this already with our launch campaign for Black Tarot. Weâre not abandoning our outside social media guys. But if it happens that our get a lot more engagement here (and we do), you canât blame our content creators for the next pointâŚ
3)Â Discord exclusives + Celebrity cult (???)
Letâs get something clear: If any, and I mean any (yes, that includes me) Dulcet creator involves themselves in this kinda celebrity worship cult behavior as claimed, I will be the first to nip it in the bud. But to be honest? I havenât seen it happen so far. All Iâve seen is people uplifting each other, and that is regardless of whether they are devs or players. If you pay a little bit attention, youâll see that people get complimented left and right on this server. Thatâs just the nature of this (incredible) community.
Furthermore, I know that @the-andy-world @zenothemanager and I gone out of our way to treat you guys like our friends and stay approachable to the fans. Itâs important to us that everyone is treated equally.
On that note: None of our creators are obligated to give you exclusives. Theyâre human. Theyâre doing this out of the joy of their hearts, and theyâre doing this for free. Literally all you need to do is be slightly active here in order to reach level 1, and you get access to exclusive stuff. Iâd like to point out that other developers will literally only do this through Patreon⌠and even then. I understand that you guys want content, but please, letâs not get entitled towards to people who produce that content. Especially when they donât have to do it.
4)Â Fandom content creators
Fandom content creators do not owe you anything. Fanartists and fanwriters do not need to post their content on Tumblr or any other platform. They donât even need to post it on our discord. Itâs their content, their time, their effort⌠and theyâre sharing this from the heart. Please be thankful for that, because I know I am.
If they decide to be active here. Thatâs their choice. If they decide to only be active on social media? Also their choice. Itâs in no way Dulcet Gamesâ responsibility as to where they post their stuff. Just like we donât have the right to tell them what to do, please know that you donât either.
Also, if a fan content maker decides to post here but not on social media⌠They most likely have good reasons for that. Please consider that.
Lastly, I want to re-iterate that everyone here is open to your opinion, as long as it is said respectfully. Feel free to DM me, the mods or the admins for further clarification.
Thank you all for reading and happy playing!