I live in NY, and I ordered a Harley Benton guitar from https://thomannmusic.com, and thought I would keep some notes here on the experience.
I had no guitars, and needed one, and wanted a Les Paul style. I tried several Epiphone auctions on eBay, but they always ended up exceeding my budget, so I looked for alternatives. I heard good things about Harley Benton, and found a model I like: https://www.thomann.de/gb/harley_benton_sc_custom_lemon_flame.htm
Interestingly, you don’t find a lot of HB guitars on eBay.
I placed the order on the website on March 1, 2020. I also ordered a gig bag. Total price came to €203.80.
I received a confirmation email which said I would have an account created. The next day (March 2) they emailed a link for me to set up my password. I checked my account and the order looked right. But each day after, nothing seemed to change.
On March 6, I got an email stating my order was shipped, with a tracking number. I clicked that and found they were using DHI. The email also gave me contact information for a rep. I checked my card and the amount totaled $238.07 with a $8.33 foreign transaction surcharge.
My order had some good tracking info. It showed it coming from Frankfurt, and it indicated at what step it was at in the international shipping.
On March 9, tracking info said it arrived in the U.S., but didn’t say where.
On March 12, I got a USPS notice saying delivery was attempted , but they needed a signature.
On March 13, I picked it up at my local USPS. No extra costs were incurred. The box was a 45″ x 22″ x 8″ rectangle. Inside, the guitar had its own box, packed OK w/ packing paper. The guitar was physically in good shape, and they remembered the gig bag.
discoholicmusic
jbbartram-illu
origamiaround
germansingergirl
janainaart
kaledo-art