βBecause the truth is, tech doesnβt have an image problem. It doesnβt have a message problem. It has an intention problem. Whatβs wrong with the axe murderer who broke into my house is not that he hasnβt successfully persuaded me to buy into his narrative. Whatβs wrong is that heβs trying to kill me with an axe. Similarly, when you launch a product thatβs designed to put millions of people out of work, block access to sources of verifiable truth, replace human creativity with slop, and lower the barriers to every sort of atrocity, the problem isnβt that you havenβt told the public a good story about those things. The problem is that you are trying to do them.β
β The 40 Most Rage-Inducing Problems in Tech
