Type more, talk less - the new mobile behavior
The day SMS became free is the birth of constant interruption from your push notifications and the death of calling-someone-and-saying-everything-one-needs-to-say-in-one-go.
Do you remember the days when SMS cost 30 cents and you get about 160 characters depending on the network you're with and the model of phone you SMS from?
Glory day for people like me, I tell you.
Those were the days when we learned to be concise with how we communicate with one another. People actually thought about what they wanted to say before hitting the 'send' button.
Case in point: Back then, when you want to have dinner with your friend - You'd most likely suggest a date, time, and place in mind...if your friend can't make it, he would either call to arrange as a proper response. Nowadays, a simple dinner arrangement could extend to at least 10-15 SMS correspondence before the plan is made. Many more questions are inserted in between:
A: Hey Sam, what are you up to after work?
A: Should we have dinner?
A: What do you have in mind?
B: Why don't we meet at the Plaza and pick one from there?
A: Sure, what time should we meet?
B (Again): See you there.
I don't know about you, but I come across these situations numerous times ever since SMS became free (Via 3rd party apps like Whatsapp, Free IMs, Blackberry Pin Message)
It's not that we are no longer able to be succinct. We simply adopt what we'd say to a person in real time (if we were to call someone) in a text format.
Two things happened with this joyous democratization of SMS:
1) Adopting 'online chat' behavior on mobile - way back when we had the time to sit in front of our PC and talk to our friends - near or far away in other cities/countries - both parties would have to be online to chat with one another. It was real time. We could afford to chat in short sentences and expecting the other side to respond within a matter of seconds.
Time has changed, but behavior hasn't.
With the rapid progress of the internet and proliferation of handheld machines that enable us to be connected anywhere and anytime, we simply transfer the same behavior over. Instead of 'chatting' in real time on your PC, we can now do it on our mobile.
2) Type more, talk less - Without a doubt, we've become hooked to mobile phone in recent years. But one thing I've wondered in the context of this blog is whether people actually prefer to type a message rather than calling on some occasions that calling would have been much faster and more efficient. Example below:
A: Wait for two minutes. I'll be there.
A: I can't find the way. I don't know where I am.
B: What do you see near you? Maybe I can help.
B: I think you need to turn left and walk straight.
The conversation could go on. Think about it, it only takes no more than 30 seconds to have this conversation via voice call.
It's a simple behavior that gets transferred over from PC to Mobile, but it has implication on us all. Imagine constantly getting push notifications on every single one of these messages from the example.
Say good bye to your focus.
It is possible that everything I've written on this post is a complete conjecture. People who grew up 'talking' on the phone might, in fact, still prefer having their conversation that way. The worrying gen is those who grew up 'chatting' online as part of their leisure activities. I'm not condemning them in anyway. Purely an observation.
Until more and more of us become like this:
Come on people. Talk more. We miss your voice.