Me:ย โFor the drink, itโs [x amount] :)โ
Customer:ย โI saw a sign that I get a free drink?โ
Me:ย โFor signing up for our rewards program, yes :)โ
Customer:ย โOhโฆ I donโt have one of thoseโ
Me:ย โWell if you sign up, you can get the free drink! :)โ
Customer:ย โEh I donโt want to sign upโ
Me:ย โโฆโย โโฆโย โ:)โ
Customer:ย โI hate getting all those emailsโ
Me:ย โOh, well you can opt out of emails, I can show you how :)โ
Customer:ย โNo thanks, Iย donโt want an accountโ
Me:ย โOkayโฆ well the drink will be [x amount] :)โ
Customer:ย โI thought it was free?โ
Me:ย โItโs free if you sign up for our rewards program :)โ
Customer:ย โI donโt want to sign upโ
Me:ย โThen the drink isnโt free :)โ
Customer:ย โYou canโt just give me the drink?โ
Me:ย โNo, I canโt unfortunately :)โ
Customer:ย โWhy not? Itโs only [x amount]โ
Me:ย โIf thatโs not a lot of money to you, why donโtย you just pay for it? :)โ
Customer:ย โThis is shit customer serviceโ
Customer:ย โThis is highway robbery, squeezing every dime out of people, you should be ashamed of yourselfโโ
Me:ย โI donโt control the prices, Iโm just a cashier :)โ
Customer:ย โโmaking a fucking fuss over a damn drink and itโs not even a largeโโ
Me:ย โThatโs not my decision, Iโm just a cashier :)โ
Customer:ย โโand you bet I wonโt be coming back here againโ
Me:ย โHow unfortunate :)โ